Firstly I would say that I can see this hotel suiting elder people travelling without young children. It is in a handy but very quiet location, with good food and mostly friendly staff. However...
Crystal bookers beware. If you have been to any of the other pepi penguin equipped hotels this is not the same. It is not run exclusively by Crystal staff, and they do not do an evening snuggle club.
Our room was very small and cramped for 2 adults and one small child. It was a really silly shape, like an "L" and the bed got in the way, so you'd forever bang your toes off it and the ceilings were low- felt like wearing my helmet in the room.
Beds were uncomfortable and the rooms really hot and stuffy- opening the patio door was the only solution.
The bathrooms have really annoying taps, which are automatic but only stay on for about 2 seconds after you trigger them.
Food- good and varied, no grumbles there. However the "all inclusive" is a bit of a rip- you only get it 6-9pm in the restaurant and they don't make any effort to keep you topped up- and you can't have a big beer, you have to keep trying to flag down a waiter- which is harder than you might think.
They do a snack time at apres-ski time, where you can get tea/coffee and some cakes, but you'll have to pay for beer or wine- it's not part of your all inclusive deal.
The pepi nursery was run by two really nice girls, who did their best and our boy loved them.
What I would say was there was a lack of outdoor activities, only 2 of the 6 days had outdoor time. We spoke to the other families who had kids in there and all felt the lack of a snuggle club caused problems and could not recommend the hotel.
Ski bus stops outside, don't bother trying to ski to the lift, you'll end up walking.
Tried the pool, quite nice, if a little cold- good way to unwind.
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- Also Known As:
- Hotel Alpin Austria/Tirol