I spended with my family a holiday week at this hotel with half board treatment. Apparently this hotel could be a 4 stars, but indeed it is not so. Even if the sauna area is nice and rooms are wide (but with hard and uncomfortable beds) the very bad things are about restaurant and the management. The breakfast offer is poor: juices diluted with water, fruit salad from box with only some fresh fruits added, yogurt diluted. The starters buffet of the dinner is even bad: only some salads and some cooked vegetables. Rarely shredded ham or meat. No cheese variety or fish or something else. Really embarrassing. But the top was about drinks. We paid 4,90 € for each bottle of water of capacity 0,75 liters, both sparkling or non-carbonated. The same price for 0,5 liters beers. We told the director we were pleased to go on to drink beers, but having tap water for our children instead of bottle water, as we usually do at home. The answer was no. She refused to give us tap water for children, because this might be an example for other guests. We decided to stop drinking at all at dinner (as other customers), and believing that tap water is a tourist’s right, we told the local tourist office what was happening. They absolutely agreed with us, apologizing for the incredible conduct of the director of the Sunny hotel, and they asked us to give them a written complaint. We done that and the effect was that the director offered us to have only one liter of tap water at dinner at the cost of 2,50 €. We continued to not drink at all. As our son was sick one day and he didn’t had breakfast, we decided to take a sandwich for him. For this fact we received a written warning by the director and, during the dinner, we didn’t have any glass on the table. Which is, in our opinion, the last very offensive act. For all these reasons, if you want to have a nice holiday in Solden, we actually invite you to keep away from this hotel.
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- Also Known As:
- Sunny Hotel Solden