We stayed three nights in the end of July. There are alot of good things about the hotel but also a few things that will not make me come back. The rooms are spacious and clean. The Hotel overall is very clean. I would rate the service 1-5. The service in the spa was great, at breakfast we also had great service by one of the waitresses. We came to have dinner at 20.40 (20.45, according to the waiter) and we were told the kitchen closes at 20.30 and we could not have dinner. In the guestinformation guide it says clear that the kitchen closes at 21.00 (for a la carte, that we were doing). And when i call them back regarding this they deny what is written in the information guide!!?? and say, "sorry you are 15 minutes to late". Thats how you treat your customers that spends your money in the hotel right? Many of the staff just have the wrong attitude towards the customers in this hotel. Some of them are really nice though and deserves to work in a hotel were they really care for theur customers. This hotel does not.
- Official Description (provided by the hotel):
- A hotel like a village - idyllic, romantic, luxurious, warm. ... more less
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