When we first arrived the whole of the reception area was empty nobody about at all. We rang and rang and rang the bell but know one! My hubby had to search the hotel for a member of staff even going into the kitchens! Finally he found Mr Moedlinger with no apolgy he came down to reception and said he was watching the skiing on tv!
He then told us that we had to put our skis straight into the boot room. We told him we had clothes wrapped around them and we would bring them straight down as we unpacked he said no and made us unpack them in reception!!! How rude is that! I did inform him that I would be taking them to my room to pack for the journey home so don't even go there! He tried the same trick with our boots but by then I was having none of it I told him I weould bring them down when ready.
One of the evenings in the hotel is fondue evening and we came down to dinner and Mr Moedlinger (Basil Fawlty!) told us ,yes told us we had to sit with another couple (complete strangers!) as he did not have enough fondues. I told him absolutely not if I wanted to do that I would have stayed in a chalet! He never apologised and we never ate that night.
I think this owner has forgotten who the customer is and is set in his own little world. The hotel is very very pleasant but has absolutely no atmosphere and you get the feeling he doesnt really want you there.
Reception is like the Mary Celeste there is never ever anyone there so you can gain no information your keys sit there unguarded so anyone can come along and take you key. The bar never has anyone in it and there is never any apre ski coffee etc.
I get the feeling he just wants your money without the service. His staff are nice and the food was good but a bit repetative but I would not stay here again absolutely no atmosphere and no quality of service!!!
- Also Known As:
- Moedlinger Hotel And Sport
- Modlinger Hotel Soll
- Modlinger Hotel Sport