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“Great Hotel” 5 of 5 bubbles
Review of El Rancho Dolores Motel

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El Rancho Dolores Motel
Ranked #8 of 11 Hotels in Twentynine Palms
group329
1 review
“Great Hotel”
5 of 5 bubbles Reviewed 3 April 2008

I come travel through 29 Palms about once a month and stay at various hotels. The El Rancho Dolores Motel is one of the best in the area. They have newly remodeled rooms and the staff is extremely friendly.

Stayed March 2008
Helpful?
Thank group329
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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81 reviews from our community

Traveller rating
    19
    32
    17
    8
    5
See reviews for
18
39
5
1
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (8)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Swedish first
  • Any
English first
Los Angeles
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 27 March 2008

I have stayed at this motel in the past, and compare to my recent visit. I have noticed that this motel has gone some new renovations. The carpet, furniture, and the bedding have all been changed. They even got new A/C units which is a real plus in the Desert.

The staff on the property was very helpful in every way. Rooms felt nice, clean, and comfortable.

  • Liked — Everything
  • Stayed February 2008, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank citerrell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
washington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 28 March 2007

me and my husband stayed here and it was nasty , not pleasent experience, the toilets were hard to flush or didnt flush through at all i felt like its going to overflow, the towels are like rags they feel like sand paper when you try to dry yourself off. my husband and i was laying on the bed and we felt like its going to brake then it fell apart, then when we decided to do laundry the machine cost us 1.25 to wash and 1 dollar to dry, we put the done clothes in the dryer and it still didnt dry so we had to put extra dollar and its still didnt dry. then the housekeepers are talking in their language so i dint know what they were saying towards me or maybe even something not nice.

Stayed March 2007
Helpful?
1 Thank abbosgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
elrancho29palm, Webmaster at El Rancho Dolores Motel, responded to this review, 14 October 2010
Dear Guest,

Thank you very much for choosing the El Rancho Dolores Motel for your recent stay in our area.

I am very sorry that you found the rooms to be nasty and the towels to be ragged and uncomfortable feeling. This is certainly not the way in which

we intend our rooms to be maintained. We expect the housekeeping staff to meet the high standards of cleanliness which we have set and they have received additional training concerning this since the receipt of your review. We have a large supply of towels and washcloths that are in proper condition and there was no reason for you to receive anything but the best we have to offer.

Maintenance was notified about the problem with the toilet and the dryer and steps were made to see that both problems were eliminated.

We also spoke to both housekeeping and maintenance about checking to make sure that the beds are maintained in proper condition. I’m sure having the bed fall apart on you was a very unpleasant experience for both you and your husband.

We spoke to our staff people for whom English is a second language and asked that they, as a curtsey to our valued guests, speak in English when they are in the same area as our guests.

I hope that the next time you are in our area you will again stay at the El Rancho Dolores Motel. I think you will be greatly pleased.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about El Rancho Dolores Motel

Property: El Rancho Dolores Motel
Address: 73352 Twentynine Palms Hwy., Twentynine Palms, CA 92277
Phone Number:
Region: United States > California > California Desert > Twentynine Palms
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Swimming Pool
Hotel Style:
Ranked #8 of 11 Hotels in Twentynine Palms
Price Range (Based on Average Rates): £
Hotel Class:2 star — El Rancho Dolores Motel 2*
Number of rooms: 31
Official Description (provided by the hotel):
A long established 29 palms Motel in this area, the El Rancho Dolores has played host to travellers and tourists alike from all over the world since 1940. Many types of room are available, from small singles to larger suites with kitchenettes. Several rooms have their own drive-in car ports and private patios. Landscaped gardens and manicured lawns are also a feature of our motel. ... more   less 
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Also Known As:
El Rancho Dolores Hotel Twentynine Palms

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