After a 25 minute transfer from Pula Airport when we were welcomed to Croatia by Shirley, just one of the brilliant Thomson reps who went the extra mile to make our 7 day holiday enjoyable, we arrived at the hotel. Staff from all departments came out to welcome us and we were served drinks and fruit kebabs and serenaded by the resident hotel duo while we waited to check in. We were advised that lunch was being served in the restaurant (all inclusive) and to make our way down when we had settled in.
On arriving at our room which was spotless and had a view of the sea which we had paid a little extra for, we found all the extra little things that you would need; hair dryer, lovely bathroom cosmetics, tea and coffee making facilities, in-room safe, wardrobe hanging space (although you may wish to take extra hangers), wi-fi, balcony with chairs and table and most importantly a huge 6 ft wide bed with memory foam mattress where I had the best 7 nights sleep for a long time, air conditioning and also a brilliant double walk-in shower.
All areas of the hotel were very clean and staff were always clearing away any drinks glasses, plates etc as soon as they were finished with. The pool area too was spotless with a range of loungers, double beds and sun shades. Although there was a notice advising guests not to save loungers, a lot of them had been reserved by 8am. The pool itself was salt water, and beautifully clear.
The food was All-Inclusive and was excellent quality. The hotel also offered one lunch or dinner in the A La Carte restaurant which proved to be a little difficult to book due to the number of guests staying in the hotel.
The evening entertainment was adequate for our needs; resident duo most nights, quizzes organised by the Thomson reps, Istrian Dancers. There were areas of the hotel where you could relax with a drink away from the entertainment if you wanted to. All music stopped at 11pm which was great for a good night's sleep.
The resort of Medulin was busy in places and a little tired. Plenty of road side shops where you could buy anything needed for the beach which was pebbles and a little busy during the day. The sea itself was clean and safe, shallow for a long way out which is great if you have children.
There is a great ice-cream parlour next to the bus stop in a Medulin where you can enjoy a fantastic ice-cream while waiting for the bus to Pula.
Whilst Medulin is a good location to explore the surrounding area of Istria, Rovinj is probably better if you want a holiday based in one resort, with great history, lovely cobbled streets with boutique stile shops and plenty of places to eat.
For friendliness, helpfulness and a relaxing hotel you will find it hard to beat the Parc Plaza Medulin.