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“Had a lovely time here!”
Review of Melia Coral

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Melia Coral
Ranked #2 of 14 Hotels in Umag
Reviewed 3 August 2014

To address the '5 star' issue, mentioned by other travelers, I would agree that it wasn't your typical 5 Star in terms of decor and room amenities, on the other hand, you wouldn't pay this amazingly low price either. I found the value to be incredible and I wouldn't hesitate to recommend this hotel. The only reason I didn't give it 5 stars was because there were a few things that weren't perfect, which is what is needed for a 5 star rating.
Cons:
Walls were soooo thin! (Although, I was quickly and smoothly moved to another room where the guests were quieter, so that was nicely solved).
The evening buffet was not great. We ended up eating out most nights, even though we had paid for the buffet.

Pros:
The staff! Everyone was so lovely and charming.
The Spa! It had beautiful facilities (which cost 150 kuna or £15) to access. Again, the staff were a delight and I had some of the best massages that I'd ever had from the South Indian massage therapists.
The pool was huge and looked beautiful.
The beach was were I spent most of my time. It was very relaxing (despite the occasional kid)
Amazing value!
The tennis academy. We played 5 days of tennis with lessons and were very impressed with our coaches and the courts.

In conclusion, I had a great time in Umag and would definitely go back. Stay away from the overpriced, touristy restaurants of old town Umag and try Tony's, Perugula and Bada. Although, be warned, taxis are very expensive - 10 Euros for 2 km!

I hope this has helped you.

  • Stayed: July 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
2  Thank mizzallure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IstraturistUmag, Manager at Melia Coral, responded to this reviewResponded 16 September 2014

Dear mizzallure,

Thank you very much for choosing Meliá Coral during your Istrian stay and for taking your precious time to publish such a positive review on TripAdvisor. You detailed description not only of our hotel but also of Umag and its surroundings will certainly help all our guests. We are delighted to read that we managed to meet all your expectations, turning your stay into a memorable experience. Furthermore, thank you very much for recognizing and prizing the efforts of all our staff. This is very important for us as our employees are our most valuable asset. I have also passed your comments to the Tennis Academy and also on their behalf I thank you. Can't wait to have you as our guest again!

Kind regards from Umag,

Sabina Barjamović
Guest Experience Manager

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Reviews (676)
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117 - 123 of 676 reviews

Reviewed 1 August 2014

We stayed here for three nights in July.

+
Parkíng, easy to find and free of charge
Guest relation, Sabine, was very friendly
Sun area at the sea was not crowded
Good sunchairs

-
Not very welcoming reception
Dark and murry room
The bathroom lacked space to put your own items
Bed not comfortable
Both halfboard and a la carte resturant was far below average

One important thing is that the staff do not mind if children enters the hotel area. On several occations there were children at the beach. We contacted the staff but they did nothing to prevent the children from playing in the hotel area. The response was "what can we do". Not acceptable for a adult only hotel.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
3  Thank SaraBus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IstraturistUmag, Manager at Melia Coral, responded to this reviewResponded 16 September 2014

Dear SaraBus,

First of all I would like to thank you for taking time to share you experience in Meliá Coral. I'm glad that I could welcome you in person and to help you with all the necessary information. I'm sorry that our hotel did not fulfilled your expectations. I have passed all your comments to our General Manager and all Heads of department and we have taken the necessary measures to upgrade all the services, especially the ones the beach and in the restaurants. We truly hope that we will have another change to greet you again at Meliá Coral for a new and enjoyable experience!

Sabina Barjamović
Guest Experience Manager

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Reviewed 22 July 2014

Although not a 5 star hotel the room was very nice and clean (but not too big). It also had a private balcony. The pool and private beach were very relaxing. The beach area was made of concrete as often found in croatia. The free sun loungers are very comfortable, someone is helping you with your umbrella and you can get and return towels directly at the pool. It's easier to find free loungers with umbrella at the beach than at the pool was my impression but we did not have a lot of problems with that.
I also booked a Spa treatment and was satisfied. The buffet was not haute cuisine but you had a lot to choose from and in general it was good (after all the price is not expensive at all).

Umag is a tourist town so you have water sports activities, shops and restaurants nearby.

  • Stayed: August 2013, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank itschify
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IstraturistUmag, Manager at Melia Coral, responded to this reviewResponded 16 September 2014

Dear itschify,

Thank you for choosing Meliá Coral and for sharing your experience with us. We were delighted to read your comments and to see that our property was perfect for your stay. I'm sure that your tips will help us provide our guests with even better service. Thank you one more time for your compliments which are the best recognition and a great motivation for all of us.

Kind regards from Umag,

Sabina Barjamović
Guest Experience Manager

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Reviewed 14 July 2014

Good hotel. Strange SPA experience. Instead of relaxation I got new experience of thai massage. Another therapist decided to open door and have discussion with my specialist, in the middle of procedure. Room is not closed - behind wooden wall a lot of people walking and talking loudly. I have own thai massage sertificate and definitely understand how it should be. Disapointed. And in general it is expensive even with such "quality". Suggest not to go there.

  • Stayed: July 2014, travelled solo
    • Value
    • Cleanliness
    • Service
Thank TravellerUkraine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IstraturistUmag, Manager at Melia Coral, responded to this reviewResponded 16 September 2014

Dear TravellerUkraine,

we are really sorry to see that you had some bad experience in our wellness center but we always appreciate feedback from our guests. I have personally shared your comments with the responsible of the massages so that we can avoid this type of situations. We truly hope that we will have another change to greet you again at the Meliá Coral for the new and enjoyable experience!

Sabina Barjamović
Guest Experience Manager

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Reviewed 6 July 2014

Just came back from Istria stayed at several hotel and this was one of the best lovely quality
hotel staff were friendly and could not help enough. The food was very nice we had evening meal included would definately go back at the price we paid

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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2  Thank Richard R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IstraturistUmag, Manager at Melia Coral, responded to this reviewResponded 16 September 2014

Dear Richard R,

Thank you for sharing with us your experience at Meliá Coral. It is great for us to see that your stay was a pleasant one and the hotel facilities and services, as well as the staff services exceed your expectations. We are proud to receive such positive comments and particularly for our staff who we consider as our most important asset. Thanks for your review and we very much look forward to welcoming you back.

Best regards from Umag.

Sabina Barjamović
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 July 2014 via mobile

We booked this hotel for 6 nights but ended up extending for another 2 nights. The only down side of this hotel is its location but there is a small street of mini shops and restuarants a few minutes of walk away. Hotels facilities are great and staff defently deserve 10/10 rate

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
3  Thank Ekdag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IstraturistUmag, Manager at Melia Coral, responded to this reviewResponded 16 September 2014

Dear Ekdag,

Thank you for taking time to share your opinion on TripAdvisor. We are happy to read that you enjoyed your stay that much that you extended your stay with us. We appreciate your valuable comments and will look forward to welcoming you back on your next visit to Umag.

Regards from Umag,

Sabina Barjamović
Guest Experience Manager

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Reviewed 9 June 2014

Stayed here 2 nights. It is a nice hotel, but not really 5 stars. We had a room with a balcony and a view to the Mediterranean. The concept of Adults only is great, the hotel pool area was quiet and the beach ok: you have to walk through a public park to the beach so there will be faimilies with children there though. The facilities of the hotel were ok, but I would have expected more from 5 stars.
The breakfast buffet was great with on demand omelettes and all! The evening buffet was ok, but you have to pay the drinks separately and some of the food just ran out and was not replaced by anything new.
During our stay there was a really loud music festival at the beach nearby: the music and the beat could be heard and felt in our room even when the balcony door was closed!!! So check for events before booking!!!
The area around the hotel is ok, there is one street with some restaurants and ice cafes.
Overall a nice experience!

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Elisa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IstraturistUmag, Manager at Melia Coral, responded to this reviewResponded 12 August 2014

Dear Elisa H,

Many thanks for taking the time to share your Experience about your recent stay at the Meliá Coral. We always appreciate our guests’ feedback. Our clients’ satisfaction is extremely important for the entire team that’s why we take good note of all of your comments in order to improve our services. We are happy that you liked our concept «Adults Only» which is very well accepted among all of our guests. We are also glad that you you have enjoyed in our buffet offer as well for breakfast and for dinner. I’m sorry that the loud music from the event that took place in the Resort nearby affected the tranquility of your holiday. We have forwarded your comments to the responsible persons from the organization.
We very much hope to see you back at Meliá Coral.

Best regards,

Sabina Barjamović
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Melia Coral

Address: Katoro 20, Umag 52470, Croatia
Phone Number:
Region: Croatia > Istria > Umag
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Umag
#2 Luxury Hotel in Umag
#2 On the Beach Hotel in Umag
#3 Family Hotel in Umag
Price Range: £76 - £157 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Melia Coral 5*
Number of rooms: 251
Official Description (provided by the hotel):
Meliá Coral is a five-star hotel located in Istria, just steps from the Adriatic Sea. With innovative services and facilities aimed adult only guests, as well as personalized attention that will satisfy the most demanding of guests, Meliá Coral is an ideal destination for a relaxing holiday. The hotel offers numerous leisure interests, including both indoor and outdoor swimming pools and an Asian-themed wellness centre. ... more   less 
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Also Known As:
Melia Coral Hotel Umag

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