This hotel and resort have the best service i have ever receive from my travel, My first trip to Kona with my Wife, we were surprise at how welcoming the staff at the Four Seasons are.
1. When we were just strolling along the pool and walking towards the trading Shop, staff who walk past us will greet and offer us water.
2. Golf Course very well maintain and it is beautiful again the Staff will come up to you and give tips and what ever you need, is at hand
3. Room is big and comfortable, we have some slight problem with the room air-con, give a call to front desk and it was fix when we came back from dinner, and the maintenance staff left us a voice mail to apologize the trouble we have to go through and explain the fault. (again another great Service)
4. Upon Check out, there a little error with our bill, went to front desk, again no questions ask from the staff and fix the problem for us.
5. Breakfast was nice but i just found it a little pricey but having said you are getting the best quality food from the island and many items are made by the chef.
We Stayed there for five nights, will definably go back to Kona Four Seasons again Next Year.
- Official Description (provided by the hotel):
- Resting on the picturesque Kona-Kohala coast of Hawaii Island, the Four Seasons Resort Hualalai combines the warm aloha of the Islands with the impeccable signature service recognized by Four Seasons guests worldwide. With 243 guest rooms, an award-winning golf course, and seven pools, Four Seasons Resort Hualalai is the only Forbes Five Star and AAA Five Diamond Rated Resort in Hawaii. The Resort offers five dining options, including 'ULU Ocean Grill + Sushi Lounge, the only Forbes star-rated restaurant on the Island. Chefs in each dining outlet work with ingredients from over 160 local farms, and 75% of the food served is from Hawaii Island. The comfortable and spacious accommodations at the Resort are housed in intimate two-story bungalows arranged in small crescents along the beachfront and golf course. Additional features include an Ocean Adventures team, seven tennis courts, a spa with 14 treatment rooms and salon services, and a Cultural Center with classes and activities highlighting Hawaiian culture. ... more less
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- Also Known As:
- Four Seasons Resort Hualalai At Historic Ka`Upulehu Hotel Kailua-Kona
- 4 Seasons Resort Hualalai At Historic Ka`Upulehu
- Four Seasons Kailua-Kona
- Kailua-Kona Four Seasons
- Four Seasons Hawaii
- Four Seasons Hualalai
- Four Seasons Resort Hualalai Hawaii/Kailua-Kona