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“Heavenly!!!!!”

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Four Seasons Resort Hualalai
Ranked #1 of 14 Hotels in Kailua-Kona
Certificate of Excellence
GreenLeadersGold level
Reviewed 14 February 2014

Everyone should have a chance to stay at the Four Seasons Resort Hualalai at the Historic Ka'upulehu and be spoiled and pampered. Not only is the resort unbelievably beautiful when you arrive you are treated like royalty.

  • Stayed: February 2014, travelled as a couple
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1  Thank Mary F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rheba C, Executive Office at Four Seasons Resort Hualalai, responded to this reviewResponded 18 February 2014

Greetings from Hualalai!

And we love spoiling our guests! Please come back soon for more pampering!

Thank you for your lovely compliments.

With warmest aloha,

Rheba Crane
Executive Administrative Assistant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,534 - 1,540 of 2,981 reviews

Reviewed 14 February 2014

This is a world class hotel. "Hawaiia-ana" style bungalos, with an Asian inspired Spa, salt water lagoon that you can snorkle in, with tropical fish swimming around you. I was greeted by name everywhere that I went, spritzed with EVIAN by the pool and fed frozen grapes, ooooh la la. Our trip was simply heavenly. Make sure to request the bottom level, as those rooms have the outdoor rock waterfall showers. Four Seasons really does it right, and this location is no exception. Great golfing in Hualalai, excellent restaurants, and a short walk down to a sandy beach, and if anyone has mastered the "Art of service" it's the staff at this Four Seasons, warm, gracious, knowledgeable, we had an amazing trip! Thank you FOUR SEASONS for another perfect trip.

  • Stayed: August 2013, travelled as a couple
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Thank Diana D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 February 2014

We just returned from 8 nights at the Four Seasons, Hualalai. We travel quite a bit, both business and pleasure, and have always used Tripadvisor for advice, but have never reviewed a property even when being impressed by the accommodations and/or service. That said, we could not let a day go by without giving an outstanding review to the Hualalai staff for making our stay just wonderful in every way. The property is outstanding in its beauty and in its attention to and respect for its cultural surroundings. The amenities and activities are awesome. We thoroughly enjoyed our oceanfront room in the King's Pond crescent. Every view, every surface, every service is both impeccable and comfortable at the same time -- an impressive balance of luxury with comfort for world-weary folks!! The staff went out of their way to mark our special occasions -- a belated honeymoon and a significant birthday -- in a great, relaxed way: special to us and not a spectacle to others. They surprised us at every turn and the execution was always perfect, with a low-key and smooth delivery, but laser-focused attention to details like where we liked to sit and what we liked for lunch. Thanks to Taylor, Cora, Hillary, and Maggie for wonderful breakfasts at Ulu; to Tiffany, Craig, and Franklin at the Kings Pond beach for helping us to just chill; and to Tom and Doug for great low-pressure unpretentious dinners and drinks at the Ulu bar, fine dining in our shorts and flip-flops -- what a treat! We were truly impressed by the staff and blown away by the location, and treasured the low-key vibe. We returned to our "real lives" feeling pampered and great. Perfect venue for a low key celebration, relaxation, and rejuvenation. We plan to make this a yearly trip!

Room Tip: Each of the crescents seems to have its own style. Call the resort and discuss your needs before bo...
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  • Stayed: January 2014, travelled as a couple
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2  Thank Aileen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 February 2014 via mobile

Thus is our 3rd time staying here. Just perfect everywhere ever before! You'll have best experience even you stayed at suites or lowest category room. Every room has great view of something. Ground floor unit has outside shower, upstairs has more private lanai.

Very kids friendly you don't need to bring anything! Kids bucket and pool toys are free to use by kids pool. Shell pool is heated 82degree
Salt water.

If your budget permitted I highly recommend staying 1 bedroom suites when you are traveling with family. There's 2 bathroom and 2 tvs with DVD player and huge lanai, so much space to offer.

This is the best beach resort in the world no question. I can't wait to go back again!

Stayed: February 2014
Thank Miracosta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 February 2014

Just wrapping up a week stay here with my husband and 3 year-old boy. Overall we had a wonderful time and really enjoyed the hotel, but you will be disappointed if you expect perfection given the price. We did not feel that personalized service (our names were rarely used) and attention to quality and detail that I thought should accompany the exorbitant prices. For example when we arrived (at 3:00am to our body clocks), there was no rollaway bed for our son in the room. We waited 20 minutes and then were told it would be another 15 minutes if I wanted the bedrails that I had requested - this was despite several confirmations from the hotel including from the desk clerk upon check-in that the bed was in our room. The grounds and facilities are lovely and attendants very friendly. Food at beach tree is not good and service lacks. Concierge was not very knowledgeable and gave bad directions to a local park/playground. The beds desperately need upgrading - they are soft and have a hill in the center. Hotel nickle-and-dimes you on the little things (poor internet service unless you pay more, no more hard soaps, cheap toilet paper, etc.). I have stayed at the FS in Bali and Nevis in the last few years and thought they both were higher quality for the price.

  • Stayed: February 2014, travelled with family
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5  Thank AAW7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rheba C, Executive Office at Four Seasons Resort Hualalai, responded to this reviewResponded 18 February 2014

Aloha from Hualalai,

We sincerely appreciate the constructive feedback you offered in your recent review of your visit to our resort. Please rest assured that your comments are taken quite seriously and our staff is following up to make improvements as needed. I am happy to hear that overall you had a wonderful time and we hope that you will visit again soon to give us an opportunity to provide an exceptional visit.

With warmest aloha,

Rheba Crane
Executive Administrative Assistant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 February 2014

I hope I can return here again a third time - I consider myself most fortunate that I have been here at all.

Its not a hotel - there are no hallways. You are in a Hawaiian paradise every step. Solo rooms with paths thru beauty. The new adult pool with swim-up bar is perfection!

Extra props to the head bartender at Ulu (sorry I forgot his name dang it!) When I walked in he remembered me even though I hadn't been there in years. I ordered a Hualalai iced tea and he laughed out loud, he had not been asked for one in years since it was a drink he created around my last visit, but he happily sought out the ingredients to make me another. Kudos to them for having the proper copper mugs for moscow mules too.

  • Stayed: September 2013, travelled solo
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2  Thank Gary W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rheba C, Executive Office at Four Seasons Resort Hualalai, responded to this reviewResponded 18 February 2014

Greetings from Hualalai!

We, of course, want you to visit a third time, a fourth time, and many times! Thank you for the lovely review and for the compliments you heaped on our 'Ulu bartender who not only remembered you, but remembered your special drink.

Keep Hualalai in mind when you plan your next escape to a Hawaiian paradise!

With warmest aloha,

Rheba Crane
Executive Administrative Assistant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 February 2014

Traditional Four Seasons resort: excellent location, service, and beautiful resort.

I did have 1 bad experience with a dinner server who over poured the wine at dinner (for our group of 12) resulting in needing to pay for an extra bottle of wine that went un-drunk. Not a pleasant experience when the wine bottles were $250 each.

Room Tip: No bad rooms. All in 2 story bungalows. Lower rooms give you the outdoor shower but the 2nd floor...
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  • Stayed: January 2014, travelled on business
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2  Thank Gregg H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Four Seasons Resort Hualalai

Address: 72-100 Ka'upulehu Drive, Kailua-Kona, Island of Hawaii, HI 96740-5610
Phone Number:
Region: United States > Hawaii > Island of Hawaii > Kailua-Kona
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Kailua-Kona
#1 Top resorts Hotel in Kailua-Kona
#1 Green Hotel in Kailua-Kona
#1 Family Hotel in Kailua-Kona
#1 On the Beach Hotel in Kailua-Kona
Price Range: £672 - £1,451 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Resort Hualalai 5*
Number of rooms: 243
Official Description (provided by the hotel):
Resting on the picturesque Kona-Kohala coast of Hawaii Island, the Four Seasons Resort Hualalai combines the warm aloha of the Islands with the impeccable signature service recognized by Four Seasons guests worldwide. With 243 guest rooms, an award-winning golf course, and seven pools, Four Seasons Resort Hualalai is the only Forbes Five Star and AAA Five Diamond Rated Resort in Hawaii. The Resort offers five dining options, including 'ULU Ocean Grill + Sushi Lounge, the only Forbes star-rated restaurant on the Island. Chefs in each dining outlet work with ingredients from over 160 local farms, and 75% of the food served is from Hawaii Island. The comfortable and spacious accommodations at the Resort are housed in intimate two-story bungalows arranged in small crescents along the beachfront and golf course. Additional features include an Ocean Adventures team, seven tennis courts, a spa with 14 treatment rooms and salon services, and a Cultural Center with classes and activities highlighting Hawaiian culture. ... more   less 
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Also Known As:
Four Seasons Resort Hualalai At Historic Ka`Upulehu Hotel Kailua-Kona
4 Seasons Resort Hualalai At Historic Ka`Upulehu
Four Seasons Kailua-Kona
Kailua-Kona Four Seasons
Four Seasons Hawaii
Four Seasons Hualalai
Four Seasons Resort Hualalai Hawaii/Kailua-Kona

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