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“A little bit of paradise”

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Four Seasons Resort Hualalai
Ranked #1 of 14 Hotels in Kailua-Kona
Certificate of Excellence
GreenLeadersGold level
San Francisco, California
1 review
“A little bit of paradise”
Reviewed 2 April 2014

Have been coming back for years, there are few places as wonderful, on this planet. It is truly one of the safest, most user friendly places to take a vacation. Would highly recommend sneaking over for diner at the residence club.

  • Stayed March 2014, travelled with family
    • Value
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Helpful?
Thank Jon L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rheba C, Executive Office at Four Seasons Resort Hualalai, responded to this review, 3 April 2014
Aloha!

We love hearing from our many times return guests since it gives us another opportunity to say mahalo for your continued patronage. We promise to do our best to provide the best vacations for you possible. Hurry back!

With warmest aloha,

Rheba Crane
Executive Administrative Assistant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
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Traveller tips help you choose the right room.   Room tips (818)
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Vancouver, Canada
Level 6 Contributor
123 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed 1 April 2014

My wife and I just returned from a 5 day stay at the hotel. I cannot say enough about how good it was as many other people have stated so in other and more eloquent reviews.
I will however comment on the staff. We saw many many individual staff members at the resort, whether it was in the restaurants, shops or as we wandered around the magnificent grounds. Every staff member either greeted us with an Aloha, or good morning, or good evening, or hello, or can I help you and all delivered with big smiles and genuine warmth!! We truly felt welcomed and for that experience alone, we would return (the resort was also fabulous as well!!)!

  • Stayed March 2014, travelled as a couple
    • Value
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Helpful?
Thank George C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rheba C, Executive Office at Four Seasons Resort Hualalai, responded to this review, 3 April 2014
Greetings from Hualalai!

You cannot imagine how grateful we are to you for your wonderfully positive feedback. As you discovered, we are blessed to have a warm and caring staff - people who obviously love coming to work (we should call it "play") every day.

We hope you will visit many times in the months and years to come when we will do our best to build another happy memory for you.

With warmest aloha,

Rheba Crane
Executive Administrative Assistant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Northern California
Level 3 Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 31 March 2014

Stayed last week for our fourth time since this resort opened 15+ years ago. The setting is spectacular. Much nicer and more spread out than the Four Seasons Maui. Rooms are tremendous. Multiple pools. Great workout facilities. Very good restaurants. Golf, tennis, etc.,...lots to do.

This would be excellent except for the huge volume of renters and homeowners in the townhomes, condos, and single family homes that have been built over the years. Literally a logjam of golf carts descend upon the resort every day. They all have access to the Four Seasons and everything it offers. That means the pools, restaurants, coffee shop, spa, fitness center, etc., are very crowded. It also means that homeowners are justifiably greeted on a first name basis as they have longstanding relationships with the Four Seasons staff...and you as a hotel guest do not.

A suggestion for those who want to save some $, yet stay at Hualalai and enjoy all the Four Seasons has to offer...check out vrbo.com Tons of Hualalai properties all within a mile or so of the hotel. Just a golf cart away and a lot cheaper stay in most cases.

Room Tip: As noted, choose a condo, townhome, or single family home via vrbo.com or similar. At the hotel, th...
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  • Stayed March 2014, travelled with family
    • Value
    • Location
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Helpful?
10 Thank NorCalFamily31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris W, Director of Sales at Four Seasons Resort Hualalai, responded to this review, 3 April 2014
Aloha,

Thank you, so much for sharing your experience and chosing Four Seasons Resort Hualalai during your recent trip to Hawaii.

We truly appreciate your feedback and have taken immediate steps to improve our communication to clear up any confusion there is regarding access to the Four Seasons.

I wanted to be sure I provided you with the following information.

Guests of the Four Seasons and Home Owners within Hualalai Resort do have complete access to Four Seasons Resort Hualalai amenities. This is a harmonious relationship that has been in place since the inception of Hualalai Resort. However...during certain periods of the year, when renting a home or villa within Hualalai Resort...there is limited access to the Four Seasons, including the pool decks and limited reservation times at Beach Tree Restaurant.

Thank you,

Chris White
Director of Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington DC, District of Columbia
Level 6 Contributor
111 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 31 March 2014

From the moment you are met in the lobby with beautiful hawaiian leis and a yummy tropical drink you know that have arrived in paradise and you never want to go home. Our beautiful room faced the pool and ocean. It was an amazing view day and night. The staff is friendly and efficient and that goes the restaurant staff too. Just walking around hotel compound is a joyful experience. Besides the beautiful grounds... we got to see tortoises sleeping on the beach. The sunsets take your breath away. It is all magic!

  • Stayed January 2014, travelled as a couple
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Helpful?
1 Thank 18rusty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phoenix, Arizona
Level 4 Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 31 March 2014

The week we just spent at Hualalai will be hard to beat. The resort is just beautiful! The food is fabulous! But most importantly, the staff is amazing!!!! Everyone there seemed to really care about making our stay as good as it could possibly be.

Room Tip: I was in room 2711, above the "quiet" pool with a beautiful ocean view. Loved this locati...
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Green Features: Love that the hotel care's about the environment. Did not mind any of the changes!
  • Stayed March 2014, travelled with friends
    • Value
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Helpful?
1 Thank Leslie O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level 4 Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 March 2014

A beautiful location with lovely rooms. Our favorite restaurants on property were the Beach Tree Bar & Grill and Ulu. Our children really loved snorkeling in King's Pond and we all spent many days swimming in the Sea Shell Pool. The kids club was also a terrific option and gave the kids a break from the sun. The staff was excellent and even helped us locate a few things that we had left behind at restaurants/pools as we rushed to get to the next activity. Finally, the property has a fantastic and huge (indoor/outdoor) gym with a great pool for laps -- very much appreciated by my husband! In all, a terrific place!

Room Tip: There are very few truly Ocean Front Rooms on property. Our room (which was booked as "Ocean F...
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Green Features: We were fine with the hotel's environmentally-friendly practices.
  • Stayed March 2014, travelled with family
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KJR105
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rheba C, Executive Office at Four Seasons Resort Hualalai, responded to this review, 31 March 2014
Aloha from Hualalai!

I am so pleased to hear that you and your family had a truly memorable vacation at Hualalai! As you discovered, there is something for everyone here, including the wonderful Kids for All Seasons, the spa, gym and lap pool. We are making great strides to become environmentally friendly (Going Green) and we thank you for supporting this effort.

We hope you will visit many times in the months and years to come. Please do not hesitate to contact me if there is ever anything I can do to assist you.

With warmest aloha,

Rheba Crane
Executive Administrative Assistant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level 3 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 March 2014

The Four Seasons Resort gave us a real paradise experience and is possibly the best resort we have ever visited. Every aspect of the stay was perfect and I could not recommend it highly enough. The only problem we had was the fact that we had to leave to come home. The Service was amazing, the rooms were spacious and in particular we loved the outside shower. You can pick which pool you spend your time at, there are 5, but I particularly enjoyed the quiet pool. Beautiful views of the ocean and spectacular views from the restaurants, we even had lunch while looking at whales playing in the sea.

Room Tip: Get a ground floor room so you can avail of the outside shower, amazing!
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Green Features: I believe everything was as expected and above average in this respect.
  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank THickey1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rheba C, Executive Office at Four Seasons Resort Hualalai, responded to this review, 31 March 2014
Greetings from Hualalai!

When the only "problem" you had with our resort was finding it hard to leave, we count your visit a success! Thank you for writing to say that your stay was perfect. Please return to our resort as often as you can to give us a chance to recreate the paradise experience.

With warmest aloha,

Rheba Crane
Executive Administrative Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Four Seasons Resort Hualalai

Property: Four Seasons Resort Hualalai
Address: 72-100 Ka'upulehu Drive, Kailua-Kona, Island of Hawaii, HI 96740
Phone Number:
Region: United States > Hawaii > Island of Hawaii > Kailua-Kona
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Top resorts Hotel in Kailua-Kona
#1 Family Hotel in Kailua-Kona
#1 Green Hotel in Kailua-Kona
#1 On the Beach Hotel in Kailua-Kona
#1 Romantic Hotel in Kailua-Kona
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Four Seasons Resort Hualalai 5*
Number of rooms: 243
Official Description (provided by the hotel):
Resting on the picturesque Kona-Kohala coast of Hawaii Island, the Four Seasons Resort Hualalai combines the warm aloha of the Islands with the impeccable signature service recognized by Four Seasons guests worldwide. With 243 guest rooms, an award-winning golf course, and seven pools, Four Seasons Resort Hualalai is the only Forbes Five Star and AAA Five Diamond Rated Resort in Hawaii. The Resort offers five dining options, including 'ULU Ocean Grill + Sushi Lounge, the only Forbes star-rated restaurant on the Island. Chefs in each dining outlet work with ingredients from over 160 local farms, and 75% of the food served is from Hawaii Island. The comfortable and spacious accommodations at the Resort are housed in intimate two-story bungalows arranged in small crescents along the beachfront and golf course. Additional features include an Ocean Adventures team, seven tennis courts, a spa with 14 treatment rooms and salon services, and a Cultural Center with classes and activities highlighting Hawaiian culture. ... more   less 
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Also Known As:
Four Seasons Resort Hualalai At Historic Ka`Upulehu Hotel Kailua-Kona
4 Seasons Resort Hualalai At Historic Ka`Upulehu
Four Seasons Kailua-Kona
Kailua-Kona Four Seasons
Four Seasons Hawaii
Four Seasons Hualalai
Four Seasons Resort Hualalai Hawaii/Kailua-Kona

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