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“Very romantic and relaxing - great for honeymooning”

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Four Seasons Resort Hualalai
Ranked #1 of 14 Hotels in Kailua-Kona
Certificate of Excellence
GreenLeadersGold level
Toronto, Canada
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Very romantic and relaxing - great for honeymooning”
Reviewed 24 August 2014

You get what you pay for at the four seasons. It's expensive but the property is designed like a little village with tons of lush trees surrounding it. The ocean is right there and turtles come right up to the beach everyday to sleep. The breakfast is awesome. They gave us free little snacks in our room a couple of the nights - local goat cheese and taro crackers, champagne. I should mention we were there during the hurricane and they provided a complimentary buffet dinner, packed lunches and breakfast for the next day - they were really great. I really have no complaints. You pay a lot, but they treat you like you paid a lot. My biggest pet peeve in travelling is paying a lot but feeling ignored or like a second class citizen. This is first class all the way. Saving up to return!

Room Tip: If you want more quiet get a room near the lagoon but be prepared for a walk to the amenities. If yo...
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  • Stayed August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
3 Thank AdrienneJW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (813)
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Herndon, Virginia
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 23 August 2014

Our 3-member family traveled to the Four Seasons in August 2014, just missing the two hurricanes that hit Hawaii during this time. We had a great time at this resort, although it is very expensive. Breakfast at the only breakfast place on the property was $100 for the 3 of us (including a 9-year old), lunch at the couple of restaurants was $150 for the 3 of us, and dinner was $200 to $300 depending on wine/desserts. Unfortunately the resort is not near any restaurants or shopping centers so you are a captive audience at this resort. Our room was $1,500 a night (including taxes) and that was not a suite. Service was very good and employees were very friendly. Also very close to airport (10-minute drive).

  • Stayed August 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
4 Thank bradterr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisbon, Portugal
Level Contributor
60 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 22 August 2014

this resort is located in Big Island Hawai and no doubt that Four Seasons has done a fantastic job transforming this "lava" location in the best resort in Hawai and for sure one of the best worldwide. I am sure $$$$$$$ USD have been invested here. For those that are used to FS hotels and resorts this one in Kona is at the top 5 for sure (and I have stayed before in the FS Bora Bora and FS Maldivies). The resort has a good balance beetween couples and families and if you do not want to be distrub you have an adults pool and pleanty of space in the resort also for golfers you have your own golf course in the resort. The service is at the top offer by FS and the dinning option are excelent (my wife prefered the ULU restaurant for its location, 10 meters for the sea, and the tasting food, specialy the local Poke). The rooms are spacious and the gardens well treated. the beach are were you can swimming is not immense but you can always find a small turtle swimming along side with you. The sea water is clear and clean.Of course you cannot have budget constrains to relax at FS Hualalai but definately is one of the best FS beach resorts.

Room Tip: ask for a room with sea view.
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  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank Rui M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, Massachusetts
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 21 August 2014

We have now stayed here three times (fall 2011,2012, and 2013) and have planned our return trip for November of 2014. Each year we contemplate going somewhere new but end up deciding there really isn't anything else we enjoy more than returning to hualalai. From the moment we arrive at the airport and the staff is waiting to assist with bags from the moment we leave and they are waving goodbye we feel completely relaxed and taken care of.

We have stayed in the golf ocean room, a golf ocean suite and a pool side room and there really isnt a bad spot on the property just different perspectives. Would recommend the golf ocean or palm grove for privacy although the golf ocean is a slightly longer walk to most of the pools and restaurants.

There isn't enough praise I could give to the staff including front desk, golf shop, pool, restaurant and housekeeping. Everyone has been flawless and attentive without being overbearing. They seem to truly want to accommodate your requests. If you are thinking about going, just book it. It's worth every penny. There is nothing better than sitting at the beach tree with a glass of wine watching the sun go down hearing the hawaiian band. Its our happy place and we are counting down the days until we return.

  • Stayed November 2013, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
2 Thank buffy14322
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rheba C, Executive Office at Four Seasons Resort Hualalai, responded to this review, 27 August 2014
Greetings from your Happy Place, Hualalai!

We sincerely appreciate your continued patronage and the compliments you heaped on our property and staff. I can attest to the fact that our employees do indeed enjoy working at Four Seasons Resort Hualalai; therefore, happy staff = happy guests! We cannot wait to welcome you back in November when we promise to do our best to build another wonderful memory.

With warmest aloha,

Rheba Crane
Executive Administrative Assistant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
145 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 18 August 2014

How can you NOT give this 5 stars? It deserves at least 10 in my book. The resort has everything you can possibly imagine, and more. I have stayed in the resort itself and also in a private residence within the resort. I enjoyed the amenities offered by the Four Seasons at both. I would recommend going to the quiet pool for some nice rest and recovery. Just be warned that by quiet they mean silent and you will be asked to leave and go to the less quiet pool if you have a conversation. They take quiet seriously! I love it here and cannot wait to go back again.

  • Stayed December 2013, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Emily J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rheba C, Executive Office at Four Seasons Resort Hualalai, responded to this review, 21 August 2014
Greetings from Hualalai!

And we cannot wait to welcome you back! This beautiful resort has a place for everyone - kids playing in the Sea Shell pool, families snorkeling in King's Pond and people looking for peace and quiet happily sitting at the Palm Grove pool. I am so happy you love it here - hurry back!

With tons of aloha,

Rheba Crane
Executive Administrative Assistant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego, California
Level Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 18 August 2014

I have been to this property twice and everything about it is perfection. Though the Big Island is not my favorite Hawaiian island, the Four Seasons Resort Haulalai is a show stopper! The pools, the beach, the restaurants, the spa, and of course the staff, are wonderful. When I am stressed out and tightly wound, I still close my eyes and think of this property and the absolutely relaxing and peaceful time that I had there!

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Service
Helpful?
Thank Endless Summer L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kennewick, Washington
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 18 August 2014

We stayed here with our 13yo son for a week and enjoyed the beautiful room (and outdoor shower--although a resident bee kept us out of it for the next 3 days) and amenities (laundry rooms conveniently located! loved that), great food, gorgeous ocean view, and friendly, hospitable staff. The resort is spacious enough that we never had to scramble for lounge chairs, never felt claustrophobic. We had a good time, no doubt. The "but" part here is that we had previously stayed at the Four Seasons Bora Bora, and we expected the same flawless experience, which it wasn't. The Kona version had a little more "harried" atmosphere, especially for breakfast, where the hostess never remembered us and kept on asking "How many in the group?" when it was the same 3 people standing in front of her daily for a week. The sunset viewing in front of the Beach Tree restaurant was chaotic--- kids and adults playing catch in front of diners, and I would hold my breath hoping their balls wouldn't knock out the nightly ukelele singer.

So I don't think it is the hotel's "fault" it has a different "vibe" as much as it is the fact that our expectations for what we were paying for were a lot different, and thus not met ; the bar was set so high previously. Might be because this resort is more accessible than Four Seasons Bora Bora, so it is is a lot more packed, a little rowdier, with a lot more kids running around. The staff in Tahiti seemed genuinely relaxed. Always remembered us! They even gave us a little bag to pack our breakfast leftovers for our snorkeling trip later in the day; in Kona, we got a polite but still somewhat condescending look and a suggestion :"you can order a sandwich to go". For about the same price, I think we probably should have gone back to Bora Bora ! But don't get me wrong---this is a great resort, food was always wonderful ( we ate in all their restaurants). You just have to know what to expect.

Room Tip: Choose the rooms that are in the vicinity of the adults-only pool -- a lot quieter!
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  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank Irene F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rheba C, Executive Office at Four Seasons Resort Hualalai, responded to this review, 21 August 2014
Greetings from Hualalai!

Thank you for taking the time to review your recent visit to Four Seasons Resort Hualalai with your son. I am happy to hear that you found this to be a great resort with wonderful food. Each Four Seasons property definitely has a different "vibe" and many of our guests agree with you that Four Seasons Bora Bora is a tropical paradise. There are many families who visit with us during the summer months, Festive Season and spring break, which does mean a more boisterous atmosphere. I hope you will visit with us again when children are back in school so you can enjoy the peace and tranquility Hualalai has to offer.

Please do not hesitate to contact me if there is ever anything I can do to assist you. Again, mahalo for writing!

With warmest aloha,

Rheba Crane
Executive Administrative Assistant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Four Seasons Resort Hualalai

Property: Four Seasons Resort Hualalai
Address: 72-100 Ka'upulehu Drive, Kailua-Kona, Island of Hawaii, HI 96740
Phone Number:
Region: United States > Hawaii > Island of Hawaii > Kailua-Kona
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 On the Beach Hotel in Kailua-Kona
#1 Family Hotel in Kailua-Kona
#1 Romantic Hotel in Kailua-Kona
#1 Top resorts Hotel in Kailua-Kona
#1 Green Hotel in Kailua-Kona
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Four Seasons Resort Hualalai 5*
Number of rooms: 243
Official Description (provided by the hotel):
Resting on the picturesque Kona-Kohala coast of Hawaii Island, the Four Seasons Resort Hualalai combines the warm aloha of the Islands with the impeccable signature service recognized by Four Seasons guests worldwide. With 243 guest rooms, an award-winning golf course, and seven pools, Four Seasons Resort Hualalai is the only Forbes Five Star and AAA Five Diamond Rated Resort in Hawaii. The Resort offers five dining options, including 'ULU Ocean Grill + Sushi Lounge, the only Forbes star-rated restaurant on the Island. Chefs in each dining outlet work with ingredients from over 160 local farms, and 75% of the food served is from Hawaii Island. The comfortable and spacious accommodations at the Resort are housed in intimate two-story bungalows arranged in small crescents along the beachfront and golf course. Additional features include an Ocean Adventures team, seven tennis courts, a spa with 14 treatment rooms and salon services, and a Cultural Center with classes and activities highlighting Hawaiian culture. ... more   less 
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Also Known As:
Four Seasons Resort Hualalai At Historic Ka`Upulehu Hotel Kailua-Kona
4 Seasons Resort Hualalai At Historic Ka`Upulehu
Four Seasons Kailua-Kona
Kailua-Kona Four Seasons
Four Seasons Hawaii
Four Seasons Hualalai
Four Seasons Resort Hualalai Hawaii/Kailua-Kona

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