We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Bad attitude from front desk”
1 of 5 bubbles Review of Kona Seaside Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Kona Seaside Hotel
Ranked #5 of 14 Hotels in Kailua-Kona
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Bad attitude from front desk”
Reviewed 16 March 2014 via mobile

It was our last day in the island and we wanted to find a hotel close to the airport. My wife did a few search online and found this hotel. She found places in the website saying that we can get an upgrade if we are aaa member or if we can tweet it about it, and we decided to book it because of that. We did tweet it and we are also aaa members. When checking in, we were told that we got an upgrade and it was a supreme room. However, when we walked in, no way this is a supreme room. It is a standard two beds room for sure! Also, we did not get coupons for the breakfast. When we asked the front desk, the lady was very unhelpful and had a bad attitude. She seemed to have no knowledge about the tweet upgrade and aaa upgrade. I will not recommend this hotel.

Stayed March 2014, travelled as a couple
Helpful?
4 Thank Jie Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,143 reviews from our community

Traveller rating
    261
    511
    259
    56
    56
See reviews for
234
491
114
43
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (216)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
San Francisco, California
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 March 2014

I dont know about these positive reviews, This place is dated looks like a hotel from the 1960 that has not been updated, beds are hard, very small room, things falling apart,
THIS IS NOT A HOTEL, ITS A MOTEL. Should charge 49.00 a Night . The a 5.00 parking fee. STAY AWAY if you want to get some rest .

Photos look great on web site, soon as you see your room you will be disappointed

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank bob j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thunder Bay, Canada
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 14 March 2014

Fiance and I stayed here for 4 nights across our trip to Kona. The staff are super friendly and helpful. The location is excellent as you are within walking distance or short driving distance to pretty much anything you want or need in Kailua-Kona. We had the deluxe room and the breakfast at Splashers Restaurant was good too. It's a reduced menu of three different options FYI. The rooms are nothing special but decent enough and clean. Also cool at night if you get hot easy. Our rooms had a mini fridge which was super helpful. Wi-fi was free throughout the hotel but parking was $5 / day if you couldn't find space in the free lot, which is less than a block away.

The hospitality room was very helpful to us as we had a late night flight. The staff let us store our baggage as well as take a shower and pack in the hospitality room free of charge the day of our departure.

Room Tip: The free lot filled up quick during the day, but had lots of spaces after 6-7pm. It seemed like ther...
See more room tips
  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kevin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mission Viejo, California
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 14 March 2014

Last week my family visited Kailua-Kona Hawaii and stayed at Kona Seaside Hotel. It was delightful! The lobby is decorated with hand-made Hawaiian quilt samplers made lovingly by Mama Kimi, matriarch to the family-owned chain.The staff at the front desk are so warm and welcoming, you just want to hug them. Always calm and serene, exuding the Aloha Spirit!. Rooms were sunny and clean with big balconies for resting, reading and watching. Location is perfect! We walked everywhere...refrigerators in the room let us store fresh fruits for noshing. No matter where you want to go in the charming Kona village, this hotel was perfectly situated. We walked to the beach areas and garden walks in every direction. Great eateries and modern conveniences like food markets, drug stores, Costco and Target nearby too. Took refreshing dips in the pool and across the street at the sandy beach cove. If you're looking for the best value and the best Aloha, you gotta try Kona Seaside Hotel. They have streams of return visitors from around the world and we'll be part of that crowd too. Of course, free use of Apple computers in the lobby topped it off!

Room Tip: The ocean side is great. We stayed there before. This time we were overlooking the pool and it was f...
See more room tips
  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank beckymello
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mission Viejo, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 March 2014

In addition to a wonderful, friendly staff, the location is fabulous. Thanks to a refrigerator in our room (I think in all rooms); we enjoyed breakfast on our lanai in the mornings. There is a nice pool at the hotel, but there is also a small beach across the street where you can watch the cruise ships and fishing boats.

The hotel is owned and managed by a local Hawaiian family and is located in the heart of Kailua-Kona. It is easy walking distance to restaurants, Hulihee Palace and the Kona Farmers Market.

The Aloha Spirit is alive and well from the great front desk staff to the room maids. As we met other guests in the elevator, it seemed many were returning guests. I know our family will be back on our next trip to Kona!

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Macjac2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambridge, Canada
Level Contributor
70 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 12 March 2014

Budget friendly hotel in great location near a couple of small but nice beach areas. At the southern tip of tourist area, the only problem was noise from traffic on busy road. Nothing fancy but room was large and clean with balcony, o.k. bathroom with lots of counter space. Very nice pool area. Friendly staff. Within walking distance of every shop and restaurant on the downtown strip. Good location for day trips to other areas of Big Island.

Room Tip: If traffic noise bothers you pay the extra for an inside room facing garden.
See more room tips
  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Witch666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fresno, California
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 12 March 2014

A clean, reasonably priced hotel in the middle of everything. Super friendly staff. Comfortable rooms with some amenities. The pool is pleasant, although the ocean is acrosd the street.

The beach, pier and great restaurants are all in easy walking distance.

Room Tip: Try to reserve ocean side room. A little quieter than street side
See more room tips
  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank clark m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Kailua-Kona
0.1 mi away
Courtyard by Marriott King Kamehameha's Kona Beach Hotel
0.4 mi away
Holiday Inn Express Hotel & Suites Kailua-Kona
0.3 mi away
Uncle Billy's Kona Bay Hotel
Uncle Billy's Kona Bay Hotel
#13 of 14 in Kailua-Kona
469 reviews
Show Prices
Show Prices
Show Prices
6.2 mi away
Wyndham Mauna Loa Village
Wyndham Mauna Loa Village
#8 of 14 in Kailua-Kona
233 reviews
27.0 mi away
Hapuna Beach Prince Hotel
0.8 mi away
Royal Kona Resort
Royal Kona Resort
#9 of 14 in Kailua-Kona
2,766 reviews
Show Prices
Show Prices
Show Prices

Been to Kona Seaside Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Kona Seaside Hotel

Property: Kona Seaside Hotel
Address: 75-5646 Palani Rd, Kailua-Kona, Island of Hawaii, HI 96740-1699
Phone Number:
Region: United States > Hawaii > Island of Hawaii > Kailua-Kona
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Kailua-Kona
Price Range (Based on Average Rates): ££
Hotel Class:2 star — Kona Seaside Hotel 2*
Number of rooms: 225
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Odigeo, Hotels.com, Ebookers, TripOnline SA, Traveltool, S.L.U., Evoline ltd, Cancelon and HotelQuickly so you can book your Kona Seaside Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Kona Seaside Kailua
Hotel Kona Seaside
Kona Seaside Hotel Hawaii/Kailua-Kona

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing