What a great staff! I am so impressed with the staff. However, the major issue I had with the resort was the quality of the bedding. The mattress was INCREDIBLY worn and I wasn't doing much sleeping, as a result. I told the staff after a few days that I was going to have to sleep on the couch. (I didn't come all the way to Hawaii to not be able to share the bed with my husband.).
The staff was great and said they would bring an egg crate to put on the mattress. So, when we got home from our day there were two twin foam egg crates wrapped in plastic in our room. These egg crates were torn, dirty and also worn. It's hard to believe they would even offer dirty foam crates as a solution.
So, other than just a few hours of sleep each night, all was well. But, because of this very important issue, I can only give them a rating of "two."
- Official Description (provided by the hotel):
- The Kona Coast Resort on Hawaii's Big Island sits on 21 acres of lush, tropical gardens and offers spectacular views of palm trees and calm waters. 267 spacious and air-conditioned villas at Kona Coast Resort are designed with a Hawaiian flair. Each comfortable villa offers a magnificent Pacific coastline view or a manicured tropical garden view from its private lanai or patio and include full kitchens and all of the comforts of home. Enjoy two swimming pools (one family pool with a children’s pool and one quiet spa pool), three Jacuzzis, sauna, playground, tennis courts, volleyball, fitness center, and on-site activities like hula lessons and dive instruction. The abundance of things to do on the Big Island found within easy distance of the Kona Coast Resort is as remarkable as it is exhilarating. ... more less
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- Also Known As:
- Kona Coast Hotel Kailua-Kona
- Kona Coast Resort Hawaii/Kailua-Kona