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Holua Resort at The Mauna Loa Village
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Reviews (534)
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144 - 149 of 534 reviews
Reviewed 23 December 2013

It was a very gorgeous stay. We got a room upstairs as we had asked for. It was a very large unit with a very good equipped kitchen, very spacious sitting room. The lanai was very large as well. There were a table, chairs and sunbeds as well. It was very quiet. The staff was very friendly. The courtyard and garden were very well-tended. The pools were nice as well. I would have liked to stay longer. And I would definitively stay here again whenever I am in Big Island.

  • Stayed: November 2013, travelled as a couple
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1  Thank pika_candid_reviews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 December 2013

I was staying in Kona and really wanted to play some tennis. Finally checked out the Holua Tennis Center and was glad I did. The courts were in great shape and I highly recommend Richard for a playing lesson. We hit balls for about an hour, he is a skilled player and can hit to any level. Hewas very friendly and offered to get me into some doubles when I visit next year.
Highly recommended.

  • Stayed: November 2013, travelled as a couple
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Thank pod4ski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 November 2013

Management has changed. They no longer clean the bathrooms or change bedding during your stay. That is fine for a couple days but after a week, the toilets are disgusting. I'd have given a better rating if they at least provided a toilet brush but no they don't. I've stayed at the Holua Resort multiple times. It used to be a very nice place but the recent changes have been for the worse. Too bad.

  • Stayed: November 2013, travelled with family
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4  Thank Dave M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shell W, Social Media Team at Holua Resort at The Mauna Loa Village, responded to this reviewResponded 1 December 2013

Hi Dave,

Thank you for taking the time to provide this feedback. We are sorry to hear your stay did not meet your expectations. Our goal is to make each guest feel at home with a kitchen and laundry. Because we have condo-style resorts, certain hotel amenities such as daily housekeeping do not exist. We strive to provide this information to the guest through our website, pre-arrival letter and confirmation letter. We apologize for any confusion and will work to better communicate this through additional channels in the future. We are sorry for your experience and greatly value your feedback.

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Reviewed 26 October 2013

I agree with the other reviews of this place. The place is great, rooms are good (a little dated but very clean and everything worked fine), location was good and the pricing was excellent for this standard of accommodation. The grounds are really nice and having the pool and jaccuzzi close by was very convenient.

Would recommend it to anyone heading to the Big Island and wanting a good, clean, comfortable place to stay. The fact it is a small resort makes it even better!

Room Tip: All the rooms are pretty similar from what we could tell. They all overlook the hotel grounds.
  • Stayed: October 2013, travelled with family
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Thank johnandlucia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shell W, Shell Social Media Team at Holua Resort at The Mauna Loa Village, responded to this reviewResponded 28 October 2013

Thank you for taking the time to provide this feedback. We are so glad you enjoyed the resort accommodations and location. We hope you come back to stay with us!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 October 2013

My new wife and I stayed here for 4 nights as part of our honeymoon in Hawaii. We came to Big Island to check out the volcano and just get a general sense of the island while the majority of our trip was going to spent on Maui and Kauai.

We wanted a place with a kitchen to save money on not having to go out every night.

Check in - Easy process and the front desk was helpful in pointing out various places to shop/eat in the vicinity. Costco, grocery store etc. All pretty close by. They upgraded us to a 2 bedroom apartment which was very spacious and nice but Im sure we would have had plenty of room in the 1 bedroom place.

Grounds - The grounds were average, nothing spectacular but overall well kept. No ocean view. There was plenty of parking in the underground lot and we had easy access to the suite. They have lots of tennis courts and a small gym. There were pools and hot tubs as well as bbq's in front of most of the individual buildings which house about 6 or so units. I cant honestly rate the pool, hot tubs etc as we didnt use them since we spent our days exploring the island and only came back to the room to cook dinner and sleep.

Room - We had a 2 bedroom, 2 floor suite. Place was very spacious overlooking the golf course. Everything was clean and the kitchen was well stocked with utensils and cooking equipment. There was a nice terrace that we had our breakfast on most mornings. Beds were comfy. There was a in room safe and two sinks with a separate toilet and shower area. They also had en suite washer/dryer which came in handy.

Check out: They say there is a 24 hr concierge but we had an early flight and when we went to the office to check out it was locked (they were apparently on a security tour of the property). There was a text check out option but we aren't american so we couldn't do that either. So we just left. Didn't hear anything otherwise so I figure it went ok.

Overall: It was a good place for a home base with kitchen while checking out the island. If we were to return to Big Island (which we would really only do if we could see live flowing lava since the lava flow had stopped when we were there) we would consider staying here again. Seems like a place tennis players would love though

Room Tip: The 2 bedroom suite is massive. 2 floors!
  • Stayed: September 2013, travelled as a couple
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1  Thank TMD2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shell W, Shell Social Media Team at Holua Resort at The Mauna Loa Village, responded to this reviewResponded 28 October 2013

Thank you for taking the time to provide this feedback. We are so glad you enjoyed your stay and found the unit and guest services satisfactory. We hope you are able to come back and visit!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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