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“Clean but Corporate ”
Review of WorldMark Kona

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WorldMark Kona
GreenLeadersSilver level
Duluth, Minnesota
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Clean but Corporate ”
Reviewed 3 July 2014 via mobile

It was so nice to have a kitchen and laundry in our rooms. We did a lot of cooking while in Kailua-Kona. They have outdoor grills that make it so convenient for making meals on-site.

The kitchen is very basic along with all of the finishing touches in each unit. It's really nice to have it so clean, but every room is set up exactly the same way. It just doesn't make it seem so special.

I love swimming and laying in the sun, so I would have expected the pool area to be so much nicer. Especially with Kona having only one beach. We spent a lot of time at the pool, but it could have used a huge makeover. To make is seem more luxurious and tropical.

Stayed November 2013
Helpful?
1 Thank Whitney L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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56 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Federal Way, Washington
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 21 May 2014

Enjoyed our stay here. Quiet property. Unit was provisioned well- everything worked and was clean. Pool was a bit out-of-control with kids jumping in (even late at night)- I wouldn't have wanted a room that faced the pool. Needed a bigger hottub- could only fit about 6 people in it (if you were the friendly sort). Loved the Hawaiian music being piped along the pathways.

  • Stayed April 2014, travelled as a couple
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Helpful?
Thank Claudine G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 April 2014 via mobile

We stayed here 4 nights. The day we checked in the room was immediately noticeably damp. Even with the A/C on full blast all 4 days it was crazy damp. And don't leave ANY food on the counter or floor for more than five minutes you will be infested with ants! There are no swimmable beaches for at least a 30 minute drive. Which is not the hotels fault it just meant we were stuck in the damp room or at the pool more often than we preferred. We came from a very nice resort near Waikoloa Village and did not have any pest problems and it was right next to Hapuna Beach. We will not be back to this hotel.

Stayed April 2014, travelled as a couple
Helpful?
2 Thank Lindsey D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Worldmarkkona, Manager at WorldMark Kona, responded to this review, 9 April 2014
We so sorry to hear about your experience. This is certainly not our Wyndham standards. We take the comfort of each guest very seriously. We are looking into your specific issue and addressing these concerns moving forward to avoid any future occurrences. Thank you for making us aware of this situation so we have the chance to make it right.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rainier, Washington
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 27 February 2014

We had a great 10 days on the Big Island, using the WorldMart property as a base. Walking distance to town, comfortable and clean lodging . . . just what we wanted. Having the washer and dryer available was quite useful. We used the well-set-up kitchen most nights for fresh vegetables, fruit and fish, but it was nice to be so close to good restaurants. The staff was excellent and took care of our needs immediately. It was a great place to watch the sunset every night.

Room Tip: It might seem like facing the main road is not the best, but the sunset in that direction from floor...
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  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ed K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 January 2014 via mobile

Location is ok, within walking distance to town. It seems old and run down. Units were clean, for the most part, we found mold in our blender. Full kitchen is nice and there is lots of living space. Pool area not great and no swimmable beaches near by. All around not impressed.

Stayed June 2013
Helpful?
1 Thank Katrina A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WorldMark W, Social Media Team at WorldMark Kona, responded to this review, 21 January 2014
Hi Katrina,

Thank you for taking the time to provide this feedback. We are sorry to hear you were unsatisfied with the room and resort accommodations. Our goal is to make each guest feel at home during their visit. We value your suggestions and feedback as it gives us guidance on what to provide our guests during vacation. This also helps us to improve the guest experience. We are sorry for your experience and greatly value your feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
161 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 28 December 2013

We spent 13 wonderful nights at this timeshare in Kailua-Kona. We are long time timeshare owners and have stayed in many around the world. Truly, this is high on our return-to places.
Our one bedroom unit was spotless. It had everything we needed ... full kitchen, washer and dryer in the unit (love that!), two TVs (one in the living room, one in the bedroom), good air conditioning, which was necessary, since it got to 85 degrees several days during our stay, a large lanai (which we used daily!) ... and loved the on site free parking. Excellent location, too!!
The pool was really lovely ... and we used it quite a bit.
I noticed that staff was always cleaning ... the pools, the grills, the grounds ... a nice touch.
We enjoyed the orientation which gave us a good overview of the island ... Caroline is a great ambassador for Worldmark .. never lost her smile or Aloha spirit. And Peggy and Mike were very helpful and friendly.
We didn't mind that there were no scheduled activities ... but I know that may have been an issue for those with small children or large families.
One partilcular kudo: we had a VERY late plane back to LAX .. check out is noon ... we were offered use of their Hospitality Suite ... to store our luggage, watch TV, relax ... could have continued to use the pool and take a shower before we left ... how NICE and customer service oriented is THAT? Believe me, we made us of that and were grateful.

  • Stayed December 2013, travelled as a couple
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Helpful?
6 Thank BornInHawaii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 September 2013

really nice units, staff very helpful, close to everything, pool clean and warm, weather wasn't great but facility can't control that lol. Will definitely be back again, loved the place, loved the island

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank susanmmarshall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WorldMark W, Worldmark Social Media Team at WorldMark Kona, responded to this review, 14 October 2013
Thank you for taking the time to provide this feedback. We are so glad you were able to experience our friendly staff and fully stocked units. We look forward to your next visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about WorldMark Kona

Property: WorldMark Kona
Address: Alii Drive, Kailua-Kona, Island of Hawaii, HI
Region: United States > Hawaii > Island of Hawaii > Kailua-Kona
Hotel Style:
Ranked #16 of 35 Speciality Lodging in Kailua-Kona
Number of rooms: 64
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Also Known As:
Worldmark, Kona Hotel Kailua-Kona
WorldMark Kona Hawaii/Kailua-Kona

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