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“Great for families and older folks”

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Wyndham Kona Hawaiian Resort
Ranked #3 of 14 Hotels in Kailua-Kona
Certificate of Excellence
GreenLeadersSilver level
Reviewed 8 November 2013 via mobile

This resort is beautiful. And if you were a Fairfield owner, this property will feel like home. The pool and grill areas are fantastic. The staff is friendly. Rooms are spacious and well-appointed. All the comforts of home. The location is not the best on the island. No easy beach access and if you're a foodie, the best restaurants are a bit of a drive. The best beaches are, too. Younger couples looking to eat out more, go elsewhere. If you don't want to hear the sales pitch, unplug your phone immediately. They will attempt to talk you into the sales talk every. single. day.

Stayed: November 2013, travelled as a couple
1  Thank foodiemomof4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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431 - 437 of 796 reviews

Reviewed 7 November 2013

what a lovely resort. i am an owner but have not been back to this resort in about 10 years. it has grown considerably, but still offers privacy. all of the staff seem to be invested in providing the best service for their guests... helpful, happy, knowledgable and friendly. beautiful grounds and well tended... bright, airy and clean condos... this resort is well run and well maintained and should be proud of the care they extend in every manner. congratulations to management and staff for a job, not always easy, but very well done by all!

  • Stayed: October 2013, travelled with friends
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1  Thank teddythompson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubWyndham, Social Media Team at Wyndham Kona Hawaiian Resort, responded to this reviewResponded 8 November 2013

Thank you for taking the time to provide this feedback. We appreciate your kind words regarding management and will share them with our staff. We are glad you enjoyed the resort grounds and overall stay at our property. We look forward to your next visit.

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Reviewed 29 October 2013

we booked our reservation in Kona for a bed and breakfast. Unfortunately for us when we showed up although very cute and charming the lack of Air Conditioning was intolerable. The people were nice about our leaving and we lucked into the Wyndham on Alii Dr. It was spotless, it was large and it had Air conditioning! The grounds were beautiful and we spent every evening in the pool or jacuzzi get cleaned up and rested from our days in the ocean! We loved it! The full kitchen was great and we used the washer/dryer in the 2 bed/2 bath suite 3 times! the staff was nice and friendly at checkout and we had a great trip!

Room Tip: I think all the rooms are 2 bed 2 bath timeshares. They all appeared to have nice lanai's and w...
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  • Stayed: October 2013, travelled as a couple
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3  Thank dalw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubWyndham, Social Media Team at Wyndham Kona Hawaiian Resort, responded to this reviewResponded 2 November 2013

Thank you for taking the time to provide this feedback. We are glad you enjoyed the unit accommodations and resort amenities. We appreciate your kind words regarding our service and we will share this with our staff. We look forward to your next visit.

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Reviewed 25 October 2013

We are staying here right now, and have been back for a number of years. Always enjoy the spacious condo, the large lanai, and the nicely kept grounds. Staff is extremely friendly and helpful. Will be back again next fall.

  • Stayed: October 2013, travelled as a couple
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1  Thank Elli20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubWyndham, CLUB WYNDHAM Social Media Team at Wyndham Kona Hawaiian Resort, responded to this reviewResponded 28 October 2013

Thank you for taking the time to provide this helpful feedback. We are so glad you enjoyed your visit along with the unit space and resort grounds. We look forward to your next visit!

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Reviewed 23 October 2013

The resort is beautiful, the grounds and condo are spotless. Albert and Brandy at the front desk were wonderful, friendly, treated me like an old friend and were very helpful with anything that I needed. They went above and beyond. The condo was extremely comfortable. We were there the week of IronMan and it was perfect accomodations. We could walk into town or take the back road in. The nights we cooked in we had everything we needed. The beds are unbelievably comfortable !! Every time I walked into the bedroom I just wanted to lie down in the bed! The washer, dryer and soaking tub came in handy also. Very quiet, they didn't bother us at all regarding the timeshare. They asked once and we declined. They delivered more than enough extra towels throughout our stay, although we also had a closet full of them. We had a problem with the ice maker and they sent someone up immediately and also delivered a bag of ice in the meantime. We couldn't imagine better service, nicer people, or more comfortable accomodations. We hated to leave !

Room Tip: We had room 66A as others had suggested. Very nice and a partial view of the ocean, although your l...
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  • Stayed: October 2013, travelled with family
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1  Thank nadine q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubWyndham, CLUB WYNDHAM Social Media Team at Wyndham Kona Hawaiian Resort, responded to this reviewResponded 28 October 2013

Hi Nadine,

Thank you for taking the time to provide this helpful feedback. We are so glad you enjoyed your stay along with excellent service from our staff and unit accommodations. We look forward to your next visit!

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Reviewed 23 October 2013

We stayed during Ironman Championship week (Oct 11-18) so it was very busy. The unit was nice and clean, but my mistake was in not asking for an upstairs unit at check-in and we were put in a downstairs unit, which meant we could hear the upstairs folks pacing around all night. We also found out quickly that they were smokers because we could smell it every time they lit up. We may have shared an HVAC system. When we asked to move to another unit the 1st day, we were told that they were overbooked and could not accommodate us. When we complained about the smoking above, we were told that smoking was actually allowed. The front desk offered to call the people above, but I told them if they were allowed to smoke, there was no point. Besides this slight inconvenience, the unit was very clean and certainly well maintained. The kitchen had everything we needed, even though we ate all lunches and dinners out. The proximity to Kailua-Kona couldn't be better. Yes, the unit is slightly dated, but so is everything else on the Big Island, so it is part of the charm. The grounds were beautifully maintained.

Pros:
*Walking distance to Kailua-Kona and many great bars and restaurants
*Unit has everything you need, including a washer/dryer. You even get coffee and detergent.
*Free WiFi (although a bit slow)
*Beautifully maintained grounds
*Two pools and a small exercise center
*Lots of free self parking
*Each unit has a Lanai/deck
*Beds were comfy, even though we were jet-lagged

Cons:
*Not a non-smoking resort
*No bar or on-site restaurant
*Downstairs units can be a bit noisy with folks above and AC right outside
*The open bathroom to the master bedroom is kind of strange (waking up spouse at night)
*Housekeeping only once during the week
*They want you to see the concierge for your "parking pass", but it's just to rope you into timeshare session. Skip it. You don't need a parking pass.

Tips:
*Ask for an upstairs unit ahead of time or at check-in
*The closest restaurant is one of the best, Jackie Reys, and you can walk there from the back of the resort up the concrete path to the Presentation Center. Its across the road.
*Bring a flashlight. It is dark walking around at night.
*Walk over to Don The Beachcomber for Happy Hour and sunset
*Good snorkeling spot down the road at Kahaluu Beach Park

Room Tip: Ask for an upstairs unit.
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  • Stayed: October 2013, travelled with family
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6  Thank Fiji80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubWyndham, CLUB WYNDHAM Social Media Team at Wyndham Kona Hawaiian Resort, responded to this reviewResponded 28 October 2013

Thank you for taking the time to provide this helpful feedback. We are so glad you enjoyed the resort location and unit amenities. We are sorry to hear you had to spend even a minute of your vacation dealing with any inconveniences from your neighbors. We are always looking to improve and your feedback will help us to do so. We look forward to your next visit!

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Reviewed 21 October 2013

Very nice resort.
Staff and rooms are spot on we stayed during the busy time of the Ironman WC and nothing seemed to be a bother for the staff. Rooms are clean and have a well stocked kitchen so if you wished to cook at home you can. It's a nice walk into town.

Would stay agin

  • Stayed: October 2013, travelled with friends
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Thank Leigh M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubWyndham, CLUB WYNDHAM Social Media Team at Wyndham Kona Hawaiian Resort, responded to this reviewResponded 28 October 2013

Hi Leigh,

Thanks for taking the time to provide this great feedback. We are so glad to hear you enjoyed the unit accommodations and that our staff was able to fully assist with any needs during your stay. We hope you come back to visit!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Wyndham Kona Hawaiian Resort

Address: 75-5961 Alii Dr, Kailua-Kona, Island of Hawaii, HI 96740-1333 (Formerly Kona Hawaiian Resort)
Phone Number:
Region: United States > Hawaii > Island of Hawaii > Kailua-Kona
Amenities:
Fitness Centre with Gym / Workout Room Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Kailua-Kona
#2 Green Hotel in Kailua-Kona
#3 Family Hotel in Kailua-Kona
#3 Romantic Hotel in Kailua-Kona
Price Range: £183 - £339 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Wyndham Kona Hawaiian Resort 3.5*
Number of rooms: 158
Official Description (provided by the hotel):
2 bedroom apartment ... more   less 
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Also Known As:
Wyndham Kona Hawaiian Hotel Kailua-Kona
Wyndham Kailua Kona
Kona Hawaiian Village
Kona Hawaiian Resort
Wyndham Kona Hawaiian Resort Hawaii/Kailua-Kona

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