Stayed here 7/18 to 7/25/2014. Unit was a remodel and in itself was acceptable. We stayed in unit 615. The problem here is excessive noise around this unit. Every night we had to deal with elevator noise and loudness from property owners directly above us. The elevator is just a few feet from the master bedroom wall. Every time the elevator was used you could hear it going up and down and also hear the doors bang shut. In need of an adjustment? On top of that, we had property owners directly above us who walked around like a bunch of elephants, talked loudly, drug chairs across the floor loudly, and continually dropped things on the floor. All together these 2 factors ruined our sleep and rest. I am normally a pretty sound sleeper and am not awoken very easily. I notified the front desk, and the gentleman stated he would keep an eye out for the noise. Nothing was done about it. On top of that, the air conditioning was out all day and evening Sunday and Tuesday morning! Nothing like paying good money for a rental and having to sweat it out in 88 degree heat and humidity. If you like to be awake half night then unit 615 is the unit for you! Carol Hanna, we are thoroughly disgusted by your front desk people's lack of caring and help on these issues. Potential timeshare renters, should stay on the top floor to guarantee no issues with noise, We feel like we got very little for the money we had to spend for this unit. A true ripoff. We will not return to this timeshare. There are plenty in this area to stay in and hopefully they will be more responsive to any issues. Take care of your customers! Pretty pathetic!!
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- Also Known As:
- Wyndham Royal Sea Cliff Hotel Kailua-Kona
- Wyndham Kailua-Kona
- Kailua-Kona Wyndham
- Wyndham Royal Sea Cliff Hawaii/Kailua-Kona