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“Far From the Maddening Crowds” 5 of 5 bubbles
Review of Wyndham Mauna Loa Village

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Wyndham Mauna Loa Village
Ranked #8 of 14 Hotels in Kailua-Kona
Certificate of Excellence
GreenLeadersBronze level
Riverside
Level Contributor
102 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
“Far From the Maddening Crowds”
5 of 5 bubbles Reviewed 29 March 2014

My love and I stayed for one week and we have nothing but praise for this place. We had a one bedroom unit, with a great living room and fully equipped kitchen. Each time we used the pool we had it to ourselves and the pool was clean and the spa hot enough. Mind you, there are several pools on the complex and the one across from the office needs refurbishing and the spa needs attention. But the one we found was perfect.

We loved the location because we were not tied to a choice of resort restaurants but were able to try small local eateries---a couple of them south of the Mauna Loa.

The staff was particularly friendly and helpful.

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Bribear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathy K, Assistant Resort Manager at Wyndham Mauna Loa Village, responded to this review, 31 March 2014
Mahalo for your great review of Mauna Loa Village. We are pleased that the unit met your expectations. We are currently working with the Association management with regards to refurbishing the pools and spas that need attention however we are happy that you were able to find one of the seven pools on property that did meet your expectations and ended up being your own private pool. We hope that you had a memorable vacation experience and we look forward to having you as a guest at Mauna Loa Village again soon.

Kathy Kaai
Assistant Resort Manager
kathy.kaai@wyn.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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231 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Fairfax, Virginia
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 25 March 2014

Wow! We were impressed with the accommodations and grounds at the Wyndham Mauna Loa village. Check in was a breeze and the staff was super friendly (aloha kine). Our family of 4 (2 adults/2teens) stayed in a 2 bedroom 2 1/2 bath condo. The floor plan included 2 bedrooms and 2 baths down stairs with a galley kitchen, large family room, half bath and deck on the upper level. There was plenty of room (approx 1450 sq ft) and the king beds were comfy. The queen sized sleeper sofa had an upgrade mattress so my son who opted to sleep on the sofa said it was the best sofa sleeper ever. There is plenty of room for a family of 6 in the 2 bedroom units. The kitchen was well equipped with essential appliances, dishes, flatware, glasses and cooking utensils. Grills are available on the premises if you want to grill out. The condo was clean and nicely decorated and well maintained. There are pools, hot tubs and tennis courts for use and they even have some beach gear for use at no charge if needed (just check with the front desk). The only area for improvement was the jets in the hot tub near our building. They were not working at full capacity. We did not attend the sales demo and did not feel pressured to attend. Check out was easy. The location is a short drive to the hub of Kona, but that is what we wanted. We enjoyed being removed from the traffic and sounds of the city. After all we were on vacation and wanted to relax and get away. A convenience store and small shopping center is about 3 miles up the road. You won't be disappointed with your stay at Mauna Loa Village!

Room Tip: Ask if they have military discounts if you are active duty and/or if you have a Hawaii driver's...
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  • Stayed March 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank 4puts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathy K, Assistant Resort Manager at Wyndham Mauna Loa Village, responded to this review, 26 March 2014
Aloha and Mahalo for your impressive review of Mauna Loa Village. We are extremely pleased that you and your family enjoyed your stay with us. We are happy to hear that the unit had everything you needed. We are currently looking into resolving the issue with the hot tubs on property . Mahalo once again and we look forward to your next visit to Mauna Loa Village.
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Madras, Oregon, United States
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 26 February 2014

This resort was very nice. The only downfall was that you had to pay for daily internet usage, though the concierge allowed me to use hers for free - staff was very helpful and pleasant! The location was not on the beach and was a bit of a drive from the main town, but overall it was a very nice resort.

  • Stayed February 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Joy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathy K, Assistant Resort Manager at Wyndham Mauna Loa Village, responded to this review, 13 March 2014
Aloha Joy,
Thank you for your comments on Trip Advisor regarding your stay at Mauna Loa Village.
We appreciate your comments and we are working on a better WI FI experience for our owners and guests in the near future. We look forward to having you as a guest again in the near future and we hope to exceed your expectations..

Mahalo,

Kathy Kaai
Assistant Resort Manager
Wyndham Mauna Loa Village
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 26 February 2014

Stayed few nights in early February and I found the staff at the front office(the one close to
the driveway in from the main road)to be so nice and helpful.One of the office staff (Stephanie?)let me use a spare office computer late at night and even stayed back for a short time after office had closed to let me finish on the computer.
The Expedia staff member based at the hotel(Mike?) was also most helpful in giving me some tips as it was my first time to Hawaii and I was keen to see as much of the island in the three days I was there.A nice shopping centre is close by and there is a very nice 10 min walk to the beach to cool off and a good base for kayak and mantra ray tours.Atmosphere at night was so quiet,almost an eerie feeling!
As for the one bedroom suite quite spacious.Washing machines with detergents and dryers and a nice kitchen with a safe in the bedroom was also most welcomed!(I usually dont stay in these types of resort and the price was also quite good considering where I had previously stayed in Honolulu!)
Grounds also are well maintained.Not having a gym was the only minus but otherwise a
great place to stay!

Room Tip: If a lot of luggage a room on the ground floor may be a better choice.
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  • Stayed February 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank mrjohn47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathy K, Assistant Resort Manager at Wyndham Mauna Loa Village, responded to this review, 14 March 2014
Aloha John,
Mahalo for taking the time to give your review of Mauna Loa Village. We are extremely proud of our staff at Mauna Loa and how they go out of their way to extend the "Aloha Spirit" Our accomodations are quite spacious and we are happy that you found them comfortable as well as convenient.
We hope that we have the opportunity to serve you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 2 February 2014

Just got home a week ago and was very pleased with our stay. They treated us very nice, let us leave luggage in office till unit was ready. Very nice unit, two bedroom, the only problem was there wasn't a TV in second bedroom, found that to strange. TV were 42 inch flat screens with many channels, never watched much TV. We had a view of small view of ocean from our room but all rooms don't have view, we ask and they gave us one that did. Kitchen was well equipped and grills very close to all units. Grounds are very well kept. They had golf course shut down and were working on it, it should reopen soon. Would definitely stay here again.

  • Stayed January 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank dallas52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathy K, Assistant Resort Manager at Wyndham Mauna Loa Village, responded to this review, 14 March 2014
Aloha,
Mahalo for taking the time to write your review of Mauna Loa Village.
We appreciate your comments and strive to make our guests stay with us memorable.
We are glad that you enjoyed the units as well as the grounds. We look forward to your next stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
saskatchewan
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 31 January 2014

We stayed at the Wyndham Mauna Loa Village for a week. We arrived late so had been told ahead of time how to get ahold of someone to get the key, and we able to get into the condo quickly. The condo we were in had the living area upstairs with 2 large bedrooms and the washer/dryer downstairs. We did hear noise from the neighbors early in the morning - young children running around, but overall not much.
It is very nicely laid out with green space and a view of the golf course from our lanai. There are 8 pools ( I think) and we had one just out front very close to our condo. The barbeque was out back, close by, although we had to use the bedroom doors to carry things back and forth. The kitchen is well stocked with utensils and the fridge has an icemaker. Overall very comfortable.
There is a farmers market next door at the Sheraton, and we purchased fresh fruit, macadamia nuts plus a few gifts here. Talking to some of the merchants we also got advice on which resturants to try and things on the island to see.

We found everyone working at the Mauna Loa were very helpful and really enjoyed our stay.

  • Stayed January 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank luckysask
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louisville, Kentucky
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 29 December 2013 via mobile

The Wyndham Mauna Loa was a really nice option while on the Big Island.

The Good: The grounds are beautifully kept. There are grills in convenient locations available to the guests. The kitchen was well equipped. They provide 2 free packets of detergent for dishes and clothes - extras will cost you a dollar per packet. Having a washing machine (small, though it is) in the condo was a huge convenience. I sat on the quiet patio every morning watching the VERY colorful birds and the resident mongoose. The condo is spacious, both in the living area and the bedroom. The bathroom had lots of counter space, drawers, and a hair dryer. They provide plenty of towels, including pool towels. The location is really close to all kinds of shopping and restaurants, and there are plenty of things to do within an hour's drive. The staff was very helpful and friendly. There is a small library of movies you can borrow. There is a very nice work-out area and tennis courts (rackets can be rented for $5 for the entire day).

The Bad: There aren't many things I can say here. The pool closest to our condo was closed, but there were others available within a very short walk down the pathway. We didn't have any sort of view of the ocean, but we weren't in the room all the much anyway.

If you don't care about room service or having a bar/lounge on property, then this is a great alternative to the resorts. We would definitely stay here again.

Stayed December 2013, travelled with family
Helpful?
10 Thank Michele L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Wyndham Mauna Loa Village

Property: Wyndham Mauna Loa Village
Address: 78-7190 Kaleiopapa St, Kailua-Kona, Island of Hawaii, HI 96740-2576
Phone Number:
Region: United States > Hawaii > Island of Hawaii > Kailua-Kona
Amenities:
Business Centre with Internet Access Free Parking Kitchenette Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Kailua-Kona
#4 Family Hotel in Kailua-Kona
#4 Green Hotel in Kailua-Kona
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Wyndham Mauna Loa Village 3.5*
Number of rooms: 45
Reservation Options:
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Also Known As:
Wyndham Mauna Loa Village Hotel Kailua-Kona
Wyndham Kailua Kona
Wyndham Hotel Kailua Kona
Mauna Loa Village Sea
Kailua-Kona Wyndham
Wyndham Mauna Loa Village Hawaii/Kailua-Kona

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