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“Slightly disappointed”

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Homewood Suites Atlanta NW-Kennesaw Town Ctr
Ranked #4 of 30 Hotels in Kennesaw
Certificate of Excellence
Level Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Slightly disappointed”
3 of 5 bubbles Reviewed 17 April 2014 via mobile

When I arrived my room wasn't ready. I had to wait 30 mins after a long drive .
The stove had two burners, one of which was not working.
This hotel does NOT have vending machines. (One of the small comforts I commonly expect).
The staff was friendly.

Stayed March 2014, travelled with friends
Helpful?
Thank IYAAYAS1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mildred B, Guest Relations Manager at Homewood Suites Atlanta NW-Kennesaw Town Ctr, responded to this review, 25 May 2014
Thank you so much for your review. We value guest reviews, concerns and suggestions which provide information that allows our hotel to continue to make every guest experience an enjoyable time.

In the place of having vending machines, we provide a Pantry conveniently located at the front desk for all guest needs. We do provide toiletry items, snacks, drinks and frozen items all in one location.

Once again, thank you for your response
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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527 reviews from our community

Traveller rating
    340
    111
    46
    17
    13
See reviews for
225
95
22
145
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (49)
Date | Rating
  • Dutch first
  • English first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Kennesaw, GA, United States
1 review
5 of 5 bubbles Reviewed 15 April 2014

The room was clean and comfortable. The staff was friendly and professional. My stay was enjoyable. There was a pool open, but it was too cold most of the time, so I did'nt use the pool. The staff was very courteous.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Jonathan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mildred B, Guest Relations Manager at Homewood Suites Atlanta NW-Kennesaw Town Ctr, responded to this review, 17 April 2014
On behalf of the staff at Homewood Suites, thank you for taking time to review your recent stay.
I am so very pleased that you found your time with us to be enjoyable.

It is a team effort to provide our guests with comfort, service, and most of all a pleasant experience.

Thank you again and we hope to welcome you back !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Novi, United States
1 review
5 of 5 bubbles Reviewed 14 April 2014

This was our first experience with Homewood, and found it to be absolutely wonderful. I have 2 teenage sons and it was ideal, since they have a full breakfast bar and a recreational basketball court/tennis court on site.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Kevin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mildred B, Guest Relations Manager at Homewood Suites Atlanta NW-Kennesaw Town Ctr, responded to this review, 17 April 2014
On behalf of the staff at Homewood Suites, thank you for taking time to review your recent stay.
I am so very pleased that you found your time with us to be enjoyable.

It is a team effort to provide our guests with comfort, service, and most of all a pleasant experience.

Thank you again and we hope to welcome you back !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Raleigh, North Carolina
Level Contributor
82 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
2 of 5 bubbles Reviewed 8 April 2014

A hotel with a free breakfast and a free drinks in the evening somehow puts beer goggles on the guests before they write these reviews. Hotel is dark, gloomy, tired, with a cheap, poorly served "manager's reception" (stale beer and cheap wine) and your standard eggs, Canadian bacon, yogurt, bagel breakfast. I wish this place would benchmark the Homewood in Daphne, AL because the interiors are similar (carpet anyway) but you get better food and a good selection of bottled beer, decent vino and overall, a much better experience. And the beds have a gross comforter that comes in contact with you (not clean nor is it changed nightly). Will never, ever, ever stay here again.....gladly pay $60 more to give the HGI next door a try. Poorly executed Homewood Suites and hotel in general!

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BigDaveB10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mildred B, Guest Relations Manager at Homewood Suites Atlanta NW-Kennesaw Town Ctr, responded to this review, 17 April 2014
Sorry you felt your stay here at the "Award Winning" Homewood Suites in Kennesaw did not meet your expectations.

Please reach out to me at your earliest opportunity so we may discuss your concerns.

You may email me at mbanks@vhghotels.com or call me at 678-354-2800

Thank You
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cabot, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 7 April 2014

It is a great hotel, food, room, and location; just great all the way around. Helpful staff and the rooms are very nice. Would be great for a family or business travel. I recommend this location to anyone. I'll be back.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank Douglas R W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mildred B, Guest Relations Manager at Homewood Suites Atlanta NW-Kennesaw Town Ctr, responded to this review, 17 April 2014
On behalf of the staff at Homewood Suites, thank you for taking time to review your recent stay.
I am so very pleased that you found your time with us to be enjoyable.

It is a team effort to provide our guests with comfort, service, and most of all a pleasant experience. Thank you again and we hope to welcome you back !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Austin, TX, United States
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 7 April 2014

The hotel is conveniently located near I-75 within easy walking distance to several restaurants and shopping. The biscuits served at breakfast on Sunday morning were terrific. The hotel staff was helpful and friendly. There is a large outdoor pool and a basketball court. Great facility.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Gary B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mildred B, Guest Relations Manager at Homewood Suites Atlanta NW-Kennesaw Town Ctr, responded to this review, 17 April 2014
On behalf of the staff at Homewood Suites, thank you for taking time to review your recent stay.
I am so very pleased that you found your time with us to be enjoyable.

It is a team effort to provide our guests with comfort, service, and most of all a pleasant experience. Thank you again and we hope to welcome you back !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ontario, Canada
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 7 April 2014

We stopped at Homewood suites on our drive to Florida, the hotel was great, clean, and the front desk staff was very pleasant
The evening dinner was really good lots of choices and the breakfast was also good (food could of been hotter)
Requested a quiet room and got a top floor room which was very quiet we are staying here again on our way home, very impressed :).

Room Tip: top floor is very quiet
See more room tips
  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bunky3444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mildred B, Guest Relations Manager at Homewood Suites Atlanta NW-Kennesaw Town Ctr, responded to this review, 17 April 2014
On behalf of the staff of the Homewood Suites - Kennesaw, thank you for your review. It is always a pleasure to receive compliments from our guests. We hope to see you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Homewood Suites Atlanta NW-Kennesaw Town Ctr

Property: Homewood Suites Atlanta NW-Kennesaw Town Ctr
Address: 905 Cobb Place Boulevard, Kennesaw, GA 30144
Phone Number:
Region: United States > Georgia > Kennesaw
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool
Hotel Style:
#1 Family Hotel in Kennesaw
#1 Romantic Hotel in Kennesaw
#1 Business Hotel in Kennesaw
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Homewood Suites Atlanta NW-Kennesaw Town Ctr 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Homewood Suites Atlanta Nw-Kennesaw Town Ctr Hotel Kennesaw

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