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“Great Family Visit!”

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Comfort Suites Atlanta / Kennesaw
Ranked #9 of 31 Hotels in Kennesaw
Reviewed 9 April 2014

This is a relatively new hotel, about 5 years old, so everything is bright and shiny. The staff takes great care to keep it clean. Cindy at the desk and the Manager were wonderful. We were there to visit our kids and babysit the grandkids, girls 4 and 6. They love to swim, which is why we chose this place. It has a nice indoor pool. We experienced a little trouble actually getting into the pool: the lock assesmbly was jammed. The manager did everything he could to be sure we were able to get in. One day they closed the pool for cleaning, just as we were heading in. The girls were very disappointed, but the manager cheered them up by expediting the cleaning and giving the girls cookies! Breakfast was included and there was a nice enough variety to satisfy most people. The bed was extremely comfortable. Although the hotel was booked solid it was extremely quiet. There is a small gym, next to the pool. One day when I got back to my room from the pool there were no towels to shower with. Apparently, they started to clean, took out the used towels, and never finished. After speaking to 2 housekeepers on the floor, they sent the head with fresh towels for me. They were extremely apologetic.I spoke to Cindy later and requested my room to be done early the next day, since I knew I'd be in and out and need to shower. This hotel is close to the highway, there are plenty of restaurants within a 5 - 10 minute driving radius and a Chevron with a minimart across the street. We had a microwave and minifridge, so we were able to get a few things for the evening and not have to go back out. This is a smoke free hotel, which I love, but there is an area oudoors for those who smoke. There is a nice outdoor sitting area with a fireplace, also. They offer AAA and AARP discounts.

  • Stayed: April 2014, travelled with family
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Thank annews9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John J M, General Manager at Comfort Suites Atlanta / Kennesaw, responded to this reviewResponded 13 April 2014

Dear Traveler,

Thank you for taking the time from your busy day, to provide your comments and review of your recent stay at our hotel.
I am pleased you found your stay with us in Kennesaw enjoyable!
Also, thank you so much for the sharing your experience.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

John J. Murillo, CHA
General Manager
Comfort Suites - Kennesaw State University
678-275-2090

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (244)
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151 - 157 of 244 reviews

Reviewed 27 March 2014

This hotel has such a nice feel. The rooms are comfortable and the lobby is clean. Breakfast was excellent with outstanding staff. The lady preparing breakfast went out of her way to make us feel special. The lady behind the front desk was so helpful. All at 6:00 a.m. These type of things set this hotel apart from your competition. We certainly will tell all of our "snowbird" friends about this little jewel. Keep up the good work.

  • Stayed: March 2014, travelled with family
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Thank TJJ248
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John J M, General Manager at Comfort Suites Atlanta / Kennesaw, responded to this reviewResponded 31 March 2014

Thank you for taking the time to provide your review of your recent stay at our hotel.
I am very pleased that you found your stay to be enjoyable!

Your feedback is very important to us as well as others planning their hotel needs. We will use your information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

John J. Murillo, CHA
General Manager
Comfort Suites - Kennesaw State University
678-275-2090

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 March 2014

We've been trying to stay at BW lately but read reviews for both hotels and decided on this one. I also cringe when they are motel-type doors that open to outside which is what BW is. We choose two queen room and we were not disappointed. The decor is very new. Comfy beds. Found just the right pillow among the four for each bed. Slept great which is the most important factor. Bathroom was gorgeous with just right amount of room. Lots of easily accessible outlets for tech equipment. They give you four towels instead of three so you don't have to ask if you need extra. Vents in bath area. Nice carpet. Breakfast was good. We like to keep it simple when traveling anyway. SMOKELESS and you can tell. Even the hallways smell clean. Plus it's not too far from Kennesaw Mountain National Battlefield site. We visited it last fall and it's a great place to go. It's used a lot by locals so it always looks busy.

We would recommend this hotel and stay again.

Room Tip: We stayed on 3rd floor but lobby is on 2nd floor. Garden level rooms on 1st.
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  • Stayed: March 2014, travelled as a couple
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Thank MeryMeCo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John J M, General Manager at Comfort Suites Atlanta / Kennesaw, responded to this reviewResponded 31 March 2014

Thank you for taking the time to submit your review of your recent stay at our hotel.
Our goal is to provide outstanding guest experiences and I am very pleased that you found your stay to be enjoyable!

Your feedback is very important to us as well as others planning their future hotel needs. We will use your information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

John J. Murillo, CHA
General Manager
Comfort Suites - Kennesaw State University
678-275-2090

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 March 2014

We needed a place to stay for the night. I got off the interstate to check out the Best Western where I like to stay. I noticed the B W was an outdoor corridor hotel which I do not like, so we looked across the street and saw Comfort Suites, all indoor rooms. I was very hesitant bc I never stayed at a Comfort Suites and actually I thought it was an inferior hotel. Not wanting to have to get back on the interstate and find something else, we decided we,d just deal with it and stay. We were given our AAA discount. The room was impressive with high end bedding and the bathroom was so modern with granite. We even got free wi fi and a free breakfast in the morning. Outside our window was a pretty patio setting with a stone fireplace and nice seating. They even told us we would get a free appetizer at a close by restaurant for staying with them. Great experience.

  • Stayed: March 2014, travelled with family
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Thank TripMember06172016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John J M, General Manager at Comfort Suites Atlanta / Kennesaw, responded to this reviewResponded 22 March 2014

Thank you for taking the time to share your comments and experience regarding your recent stay at our Comfort Suites - Kennesaw State University.
I am so very pleased that you made the decision to try our Choice Hotel for the very first time. I am also glad you enjoyed your stay. We value your comments.. thank you again!

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

John J. Murillo, CHA
General Manager
Comfort Suites - Kennesaw State University
678-275-2090

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 March 2014 via mobile

The hotel was reasonably priced, clean and the employees were nice. My only suggestion, expand on the breakfast options. More yogurts and different types of fruits such as pineapples, melons, etc. Apples, oranges and bananas do not separate you from the other hotels in the area.

Stayed: March 2014, travelled on business
Thank Gahmad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John J M, General Manager at Comfort Suites Atlanta / Kennesaw, responded to this reviewResponded 17 March 2014

Thank you for your review of our hotel during your recent stay at our hotel.
And thank you for your suggestions. I always welcome comments that can be used to enhance our guest experience.
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

John J. Murillo, CHA
General Manager
Comfort Suites - Kennesaw State University
678-275-2090

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 March 2014

Wanted to spend some time with my wife on her birthday so I came to this hotel based on the reviews on this web site & I must say that my wife & I was very pleased. Excellent value & good customer service. Room was very clean & the breakfast was OK. Bed was very comfortable. Would definitely stay here again & would highly recommend it to others. Plenty of shopping & restaurants nearby & close to the insterstate.

  • Stayed: March 2014, travelled as a couple
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Thank Milton B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John J M, General Manager at Comfort Suites Atlanta / Kennesaw, responded to this reviewResponded 13 March 2014

Thank you for taking time to review your recent stay at our Comfort Suites - Kennesaw
I am so very pleased that your stay was enjoyable and met your expectations!

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

John J. Murillo, CHA
General Manager
Comfort Suites - Kennesaw State University
678-275-2090

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 March 2014

This hotel looks and smells new, the room looks like something out of a five star hotel. I can't believe the value of this place for what u get. Granite showers and counter top in bathroom, nicely decorated, and the beds are SUPER COMFY! Please, can I have the mattress?

They have a nice breakfast in the morning and a snack dinner in the evenings. (Complimentary)
Nice indoor heated pool kept the kiddos happy.

If u have kids I recommend units 406/408 for a nice adjoining room setup. We had plenty of room.
Would definitely recommend this hotel!!!

Room Tip: The rooms are well insulated and even though near a freeway I never heard a bit of traffic. Any room...
See more room tips
  • Stayed: March 2014, travelled with family
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Thank travelhuni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John J M, General Manager at Comfort Suites Atlanta / Kennesaw, responded to this reviewResponded 13 March 2014

Thank you for taking time from your busy schedule to review your recent stay at our Comfort Suites - Kennesaw
I am pleased that your stay was enjoyable and met your expectations! LOL you may "live" here with us each time your travels brings you to Kennesaw.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

John J. Murillo, CHA
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Suites Atlanta / Kennesaw

Address: 3366 Busbee Dr NW, Kennesaw, GA 30144-3088
Phone Number:
Region: United States > Georgia > Kennesaw
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 31 Hotels in Kennesaw
Price Range: £72 - £121 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Atlanta / Kennesaw 2.5*
Number of rooms: 69
Official Description (provided by the hotel):
Welcome to the Comfort Suites, a Kennesaw hotel at Kennesaw State University.Located with easy access to Interstates 75 and 575, the Comfort Suites® hotel is just 10 miles outside of Atlanta. Popular attractions like Six Flags Over Georgia theme park, Georgia Aquarium, Turner Field ballpark, Kennesaw State University, Zoo Atlanta and the Marietta Diner family restaurant are minutes from this Kennesaw, GA hotel. Kennesaw Mountain National Battlefield Park is less than seven miles away. This historic landmark is filled with Civil War battlefields, trails and artifacts for you to explore. The park also offers guided tours and battle reenactments for you to enjoy.Several golf courses, parks and entertainment venues are in the vicinity. Shopping enthusiasts can look for that must-have item at nearby Town Center at Cobb mall. A number of restaurants, cocktail lounges and coffee shops are close by.This Kennesaw, GA hotel offers features, including: Free hot breakfast, Free wireless high-speed Internet access, Free shuttle service within a five mile radius from 7:00 a.m. to 7:00 p.m. Indoor heated pool, Fitness center. Our on-site business center provides guests with modern conveniences like a public computer with Internet access and copy and fax services. We also have a free USA Today newspaper for your convenience. All of our spacious guest suites are equipped with microwaves, refrigerators, flat-screen televisions, coffee makers, curved shower rods, hair dryers, irons, ironing boards, sofa sleepers and cable television with free HBO. Handicap accessible and connecting rooms can be requested. For added convenience, coin-operated laundry facilities are located on the premises and valet cleaning services are offered. Ample parking is available and can accommodate most cars, trucks or buses. The Comfort Suites hotel provides you with easy access to all the best Atlanta and Kennesaw offers. Make us your home away from home and enjoy our outstanding amenities. Book a room with us today and we'll make your stay memorable. ... more   less 
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