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Embassy Suites by Hilton Atlanta - Kennesaw Town Center
Ranked #2 of 30 Hotels in Kennesaw
Certificate of Excellence
Western Springs, Illinois
Level Contributor
3 reviews
“Very good hotel”
Reviewed 28 May 2014

The Kennesaw Embassy Suites is a very nice newer property very well located. there is a great breakfast and evening reception. There are many choices of restaurants in the area. My only complaint is that wi-fi should be free instead of $10 per day.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Chris B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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787 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (65)
Date | Rating
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  • French first
  • Italian first
  • Polish first
  • Spanish first
  • Any
English first
Greenville, SC
Level Contributor
86 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 21 May 2014

Stayed 2 nights for business trip, and the room I had is one of the best hotel rooms I have ever stayed in. It was basically a nice, small one bedroom condo. Absolutely no complaints or issues with the room. The bed was very comfortable. The bathroom was large. The living room area was nice. The breakfast area was a little small and crowded for the number of rooms, but is only a minor issue given the great rooms here. Ruth Chris downstairs is pretty pricey, but there are a few restaurants within walking distance which made our stay even better.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michael T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, United States
1 review
Reviewed 18 May 2014

Every stay at an Embassy Suites has been a great one for me. I have never had a bad experience. The room was clean, the facilities were clean, and the staff attentive with the exception of the receptionist who didn't offer me my HHonors treat upon check in. The party I attended at the hotel which was the main reason I stayed there was great. Ruth's Chris did the food and that was one of the best parts of the party.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Victoria C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miami, United States
1 review
Reviewed 16 May 2014

We enjoyed our stay at this location. The area was was filled with many restaurants and shopping mall was nearby. Conveniently situated by the interstate. THe hotel staff was courteous, and the room was very clean. The complimentary hot breakfast was an added plus. There's a Ruth Cris Steakhouse on site, which was also a plus; however, it contributed to the lack of parking spaces we experienced at times. But overall, will definetely stay here again and recommend this hotel.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Gil O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palos heights, United States
2 reviews
Reviewed 16 May 2014

This is our second stay at this Embassy Suites. It is a very nice hotel. Personnel were all friendly & helpful. Enjoyed a nice dinner at the Ruth's Chris steakhouse on the premises. Enjoyed breakfast at the hotel before checking out. Room was very nice and clean.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Patrick F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Georgia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 16 May 2014

My husband made the reservation. I asked him what rate he was quoted. He told me and then said, but it's a suite. I told him that they are all suites. I think the agent making the reservation had given him the impression that a suite was something extra. I researched other rates and he thought that what he had been quoted was pretty close to the lowest rate I was finding.(more on that later)
Upon arrival: I guess from the pictures online, I was expecting it to look like other Embassy Suites on the inside. This one is smaller I guess than other ones. It doesn't have the awesome atrium style layout that most Embassy Suites do so I guess I was a little underwhelmed. We ate at the Ruth's Chris steakhouse as we were celebrating our 13th wedding anniversary with dinner and a night away. It was really great and kind of made the rest of the hotel seem even more unimpressive.
The room: The room was a good size. It was nicely decorated and had two closets and plenty of storage space for clothing if you are there for a longer stay. Very clean. There was no exhaust fan in the bathroom, so if you take a warm/hot shower it is very steamy and hot in the bathroom for a long time afterward. I had to put on my make up and style my hair using the mirror at the bar area because it was too uncomfortable in the bathroom. The shower itself looked very old compared to the rest of the room. We noticed after returning from dinner that the batteries in the TV remote control were held in by scotch tape.
Checkout: Was fine. I was surprised that to do so we had to go down to the desk and review our statement. Usually the statement is slipped under the door during the night and you can check out just by calling the front desk. Once we had left, I looked at the statement and saw the rate we had been charged. It was $20 more than what my husband had been quoted and what I had found online on the hotel's website (this was before taxes and fees). He didn't want t to make any mention of it so we didn't.
Overall, I was just a little bit disappointed as I had been expecting better.

Room Tip: Bring a can of air-freshener for the bathroom as there is no exhaust fan. ;)
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank erinhans79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 16 May 2014 via mobile

This is a nice hotel.
The front desk staff could be nicer.. I am a Honors member but ALWAYS must ask for my gift bag, while I see other honers members being given theirs ...no question.
The Breakfast is Not very appealing, the omelette station pulls it off. If it were not for the omelette station the breakfast would be among the worst.
The rooms themselves are nice, very comfortable beds.
The hotel is in a great location.
You'd think a hotel of this pricing could offer free wifi, but no, $10 per day per unit....
Pros & cons

Stayed May 2014, travelled with friends
Helpful?
1 Thank IYAAYAS1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Atlanta - Kennesaw Town Center

Property: Embassy Suites by Hilton Atlanta - Kennesaw Town Center
Address: 620 Chastain Rd NW, Kennesaw, GA 30144-3020
Phone Number:
Region: United States > Georgia > Kennesaw
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Kennesaw
#4 Romantic Hotel in Kennesaw
#5 Business Hotel in Kennesaw
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Embassy Suites by Hilton Atlanta - Kennesaw Town Center 3.5*
Number of rooms: 192
Official Description (provided by the hotel):
The Embassy Suite Atlanta - Kennesaw Town Center is the only up-scale, full service hotel in the Kennesaw area. Our newly built hotel features our spacious 2 room suites offering state-of-the-art amenities. You will find full work desks, separate sleeping and living rooms, 2 flat screen TVs, plus a microwave, refrigerator, and coffee maker in every guest suite.Join us for a complimentary hot cooked-to-order breakfast every morning and stop by our nightly manager's reception featuring complimentary appetizers and cocktails. On site, you'll find a Ruth's Chris Steak House which features incredible lunch, dinner and room service options.Our hotel features complimentary shuttle service to many local area attractions and is in close proximity to the Town Center Mall, Six Flags, Kennesaw State University and KSU Stadium. After a fun-filled day, relax at the Embassy Suites Atlanta - Kennesaw Town Center, your home away from home. ... more   less 
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Also Known As:
Embassy Suites Atlanta-Kennesaw Town Hotel Kennesaw

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