Looks like this is a long term problem if you read other reviews. Started off our stay by having a rude unhelpful front desk person argue about what room i reserved. Only to spend 20min on a call to Trip Advisor which had to argues it the front desk about the bloated price they were trying to charge me. Finally got the real price $50 less than what the desk was trying to charge. Then we got to our room which was clean, only to need bedding for the pull out, so I had to go down to the front desk again because this hotel dosnt serve the customer, its a self serve hotel. It took a half hour for them to find a clean blanket. No pool towels at 2pm but a full bin by the pool. The pool its self was filthy with bugs and trash floating in it. The towel situation may have saved me. The free breakfast is a challenge to get since the staff hung out at the front desk and were inconvienced to be asked for them to put out eggs, bacon, biscuits, etc. at 730am on Sunday. Its sad that this hotel has such poor service. As a frequent traveler it was definitely not a relaxing experience or worth the cost. I recommend this hotel apply for the show "Hotel Impossible" and invest in staff retraining.
- Official Description (provided by the hotel):
- La Quinta Inn & Suites Kennesaw hotel, near Town Center Mall, is great for business and so much more. Located off I-75 at Exit #269, just outside of Atlanta, our hotel is an ideal home base for your trip to the city of Atlanta. We are conveniently located 3.3 miles from Kennesaw State University, 6.5 miles from Six Flags White Water, 20 miles from the Georgia Aquarium and the World of Coca-Cola, 22 miles from the Georgia Dome and 24 miles from the Atlanta Braves Stadium. Our newley remodled La Quinta inn & Suites Kennesaw is perfect for both business travelers with easy access to I-75. We are near a variety of businesses and attractions. DuPont, Diebold, Yamaha, Cryolife, IBM and Clorox are all within minutes of our hotel. We offer a Business Center, free hot breakfast each morning and free Wi-Fi throughout the hotel so you can easily access your email and work conveniently from your room. Our hotel's location in the Atlanta area puts you minutes from Barrett Park, Chastain Meadows, West Oaks and Town Park office communities as well as the growing business destination of northwest Atlanta. During your downtime, enjoy a relaxing swim in our seasonal outdoor pool, or work up a sweat in our fitness center. We are within walking distance to Brunswick Zone featuring bowling and laser tag. Leisure travelers also benefit from the variety of attractions near our hotel. Baseball and softball fields nearby include East Cobb Baseball Complex, All Tournament Players Park, Al Bishop and Lost Mountain fields. The LaQuinta Inn & Suites Kennesaw features a Bright Side Market if you forgot any of your essential amenities. Needing a copy or fax - we provide this service complimentary for our guests. The meeting space at our hotel can accommodate groups up to 50 people with A/V rental available ... more less
- Reservation Options:
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- Also Known As:
- Wyndham Kennesaw
- Kennesaw Wyndham