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“Excellent Staff and Rates”

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La Quinta Inn & Suites Kennesaw
Ranked #7 of 31 Hotels in Kennesaw
Reviewed 24 July 2014 via mobile

The staff was very accommodating and friendly. They were very sincere and showed interest in you as a person. It started with Letiattia at the front desk who has a wonderful personality. She made sure that our room was charged a great rate and did so with the sense that it was her privilege to do so. The night staff suggested and assisted our 30+ group of travel baseball getting into the conference room so we could have a private party. We were there until 1 in the morning. It was perfect. The breakfast staff was excellent, especially Camillia and Henry. They removed our used plates and restocked the breakfast food. There were many options -- good breakfast. Needs to be when you are at a hotel for 8 days. The beds were comfortable. We slept well. I recommend this hotel highly for the rate, but the staff makes it an excellent choice.

Stayed: July 2014, travelled with friends
Thank Jeff F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jasmine S, Manager at La Quinta Inn & Suites Kennesaw, responded to this reviewResponded 28 July 2014

I am so happy you took the time to write about your experiences at the Wingate Inn , Kennesaw GA. I also appreciate the compliments given to our front desk staff. The training with our front office is continuously ongoing and proving to be successful based on your comments. We look forward to the next time you visit our hotel and we can make your stay even better than the previous one. If you have any other, questions or concerns please do not hesitate to call or email the hotel. Again, thank you for taking the time to send a response.

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449 - 455 of 653 reviews

Reviewed 15 July 2014

Stayed here for a kids baseball tournament. A required hotel for the organization. Rooms were not cleaned for several days. Only 2 towels were left for family of 4 over 3 days even though I continued to ask for towels. Free breakfast was the most minimal I have seen for a while in various hotels. I travel often and will not stay here again.

  • Stayed: July 2014, travelled with family
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Thank Lane W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jasmine S, Manager at La Quinta Inn & Suites Kennesaw, responded to this reviewResponded 28 July 2014

We apologize you were not satisfied with the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. We hope for another opportunity to exceed your expectations

Thanks

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Reviewed 13 July 2014 via mobile

Leatitia was awesome!!! She was extremely helpful and very kind....she made us feel like we were welcomed and she made us feel like family! No matter what happened she made everything better....I would stay at the hotel again...

  • Stayed: July 2014
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Thank Aristen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jasmine S, General Manager at La Quinta Inn & Suites Kennesaw, responded to this reviewResponded 15 July 2014

Thanks for your review! I'm so glad you had such a great experience with our team members. Our number one goal is to ensure our team always treats guests with a hospitality unique to our hotel. I will be sure to pass along your compliments.
Come back soon!

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Reviewed 2 July 2014

We were put here for work and didn't have an option. A quick glance at other reviews mirrors mine.
The problem is management. Rather mismanagment. All fixable issues that management chooses to ignore.
We were given keys that opened the door to our assigned room only to find someone already there.
I went down to get a new, unoccupied room and wasn't even offered an apology.
The elevator has no AC and is very hot.
The tub has rust rings and stains all over it.
The AC in the room was ineffective unless standing right in front of it.
The kitchen had no utensils, cups, or anything for that matter.
The safe didn't work and when reported was told that Wyndham hasn't come down to take them out yet.
The phone had no cord and was simply a prop.
Breakfast was heater pans full of nothing as they didn't bother to refill.
The coffee was disgusting.
Out of 4 nights our bed was made once.
They offer no shuttle.
My receipt wasn't correct so they wanted to email it instead of fixing it right there. Had to call as i never got it. They had sent it to the wrong address.
When we called to confirm our reservation they had us for 2 rooms instead of one.
Simply put: AVOID!

  • Stayed: June 2014, travelled on business
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Thank Barista90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jasmine S, General Manager at La Quinta Inn & Suites Kennesaw, responded to this reviewResponded 15 July 2014

Thank You for taking time to write. Sir we had a huge group of people from your company that was checking in the hotel. We were just given names and no other details a day before your arrival. SO that definately created confusion on number of nights that guest was checking and mode of payment and all.

We do not offer shuttle service and neither do we advertise that we offer shuttle service.
We meet all the standards for elevators in our hotel by state department of Georgia.
I am really sorry that you did not enjoy your stay at our hotel.
But do us a chance and we can definately meet your expectations.

Thanks

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Reviewed 1 July 2014

Our room smelled clean. I like when I open the door the first time and a clean smell greets me. It's usually a sign that the housekeeping was well done. We have never been fully satisfied with the level of upkeep in hotel bathrooms. In this most recent case our disappointment was that the sink drain was painfully slow to drain.

Room Tip: Although there is no restaurant on site, there are a few to choose from within walking distance. Ou...
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  • Stayed: June 2014, travelled as a couple
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Thank Marcie V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jasmine S, General Manager at La Quinta Inn & Suites Kennesaw, responded to this reviewResponded 2 July 2014

Thanks so much for choosing to stay with us on your trip! I was pleased to hear your review of our bathroom. This is one of the most important features during many of our guests' stays. We really hope you come back and see us when you visit Kennesaw!

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Reviewed 16 June 2014

Hotel recently did a "cosmetic " Makeover. However the Bathroom exhaust unit does not work. It may not have worked for years. They wall papered over the mold and continue to operate with no working exhaust. In our room the Wall paper was peeling up, we looked underneath and saw BLACK MOLD.
There are several other health and fire violations throughout this hotel!
There are too many other nice places to stay nearby ........avoid this one!

  • Stayed: June 2014, travelled with family
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1  Thank Kevin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jasmine S, General Manager at La Quinta Inn & Suites Kennesaw, responded to this reviewResponded 20 June 2014

Dear Kevin
The hotel is fully compliant with all health, fire & safety inspections. Upon receiving your initial email, we summoned all local agencies that you mentioned and each one of them gave us a clear and passing inspection. As it pertains to allege mold, let me assure you that your room had some mildew which we have snce remedied. As you know that Atlanta has very high humidy and we are always trying to stay on top of this issue. As you know we have comped two room nights for your inconvinence as a gesture of goodwill. I have also left three voicemails for you and has yet to receive a response.
Please feel free to contact me at the hotel if you have any concern or questions.

Thanks

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Reviewed 13 June 2014

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Wingate by Wyndham
Thank Amy B
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Jasmine S, General Manager at La Quinta Inn & Suites Kennesaw, responded to this reviewResponded 16 June 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about La Quinta Inn & Suites Kennesaw

Address: 560 Greers Chapel Dr NW, I-75 & Barrett Parkway, Kennesaw, GA 30144-4942 (Formerly Wingate by Wyndham Kennesaw)
Phone Number:
Region: United States > Georgia > Kennesaw
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 31 Hotels in Kennesaw
Price Range: £83 - £113 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Kennesaw 2.5*
Number of rooms: 84
Official Description (provided by the hotel):
La Quinta Inn & Suites Kennesaw hotel, near Town Center Mall, is great for business and so much more. Located off I-75 at Exit #269, just outside of Atlanta, our hotel is an ideal home base for your trip to the city of Atlanta. We are conveniently located 3.3 miles from Kennesaw State University, 6.5 miles from Six Flags White Water, 20 miles from the Georgia Aquarium and the World of Coca-Cola, 22 miles from the Georgia Dome and 24 miles from the Atlanta Braves Stadium. Our newley remodled La Quinta inn & Suites Kennesaw is perfect for both business travelers with easy access to I-75. We are near a variety of businesses and attractions. DuPont, Diebold, Yamaha, Cryolife, IBM and Clorox are all within minutes of our hotel. We offer a Business Center, free hot breakfast each morning and free Wi-Fi throughout the hotel so you can easily access your email and work conveniently from your room. Our hotel's location in the Atlanta area puts you minutes from Barrett Park, Chastain Meadows, West Oaks and Town Park office communities as well as the growing business destination of northwest Atlanta. During your downtime, enjoy a relaxing swim in our seasonal outdoor pool, or work up a sweat in our fitness center. We are within walking distance to Brunswick Zone featuring bowling and laser tag. Leisure travelers also benefit from the variety of attractions near our hotel. Baseball and softball fields nearby include East Cobb Baseball Complex, All Tournament Players Park, Al Bishop and Lost Mountain fields. The LaQuinta Inn & Suites Kennesaw features a Bright Side Market if you forgot any of your essential amenities. Needing a copy or fax - we provide this service complimentary for our guests. The meeting space at our hotel can accommodate groups up to 50 people with A/V rental available ... more   less 
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Also Known As:
Wyndham Kennesaw
Kennesaw Wyndham

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