The keys to my room were not working. Went to front desk for re coding. But they were still not working. Called front desk from my daughters room. The young man told me I had dead bolted the room and thus the door was not opening. I tried to explain that if I had dead bolted I could not get out of my room, and I had met the cleaning lady before leaving. The front desk kept on repeating the accusation and made no effort to understand what was going on. I travel and a travel a lot, but they sure need front desk people who are bit more mature, less argumentative, would make an effort in what their customers are trying to say. It's not fun when you have bags and are staying outside your room for thirty minutes and going up and down an elevator.
- Official Description (provided by the hotel):
- Kimpton Hotel Monaco in Seattle is a 4-diamond luxurious, yet playful property that embraces the spirit of international travel in sophisticated style. Walk through the doors and escape into a world of sensory indulgence. Kimpton Hotel Monaco, with its warm welcome and exceptional service, is within walking distance of Westlake Center, Pacific Place, Pike Place Market, Benaroya Hall and many other iconic attractions. Guests can enjoy hosted wine hour featuring local Washington wineries every night in our lobby between 5-6pm. ... more less
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- Also Known As:
- Hotel Monaco Seattle Kimpton