We stayed at the Ace Hotel in late June with an almost 2 year old, and we loved our time at this hotel. In particular, the customer service was superb. We made a lot of minor requests (storing bikes in the office, a playpen in our room, parking, restaurant recommendations, storing luggage, getting an iron, etc.) and every time the front desk staff was extremely quick and helpful, going way beyond what was asked. For example, I emailed the hotel before we arrived to ask if there would be somewhere to store our bikes. They replied immediately that we could keep them in the office. When we arrived, they were expecting us, and the awesome guy at the front desk even came down and helped carry the bikes up. They also made sure that we didn't overspend on parking, explaining exactly the best method of combining street parking and lot parking to get the cheapest parking possible.
Sure, the rooms are old and you have to have your windows open. Don't stay at a unique, eclectic property if that's not what you're wanting. There are some incredible charms to this place, like the artwork in the rooms, the wallpaper in the huge bathrooms, and the maze of stairs and hallways. Speaking of the bathrooms, sharing was not a problem at all. They provide bathrobes, and there are plenty of bathrooms. We never had to wait to have a shower.
The location is phenomenal. Once we arrived, our car stayed parked the whole time. We easily walked everywhere, even with a toddler.
If I could criticize anything it would be the breakfast, which fell into the common continental breakfast trap of being basically all carbs. But it really wasn't a problem, and the coffee was really good. They also provide to-go cups so you can take your coffee with you.
My daughter loved going out to the front desk and drinking the cucumber-infused water, and the front desk staff were always delighted to see her. There were other places in Seattle that did not make us feel as welcome with a small child, but this hotel was not one of them. I would definitely stay here again.
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