Our hotel experience was fantastic from beginning to end. The Front Desk Staff was so personable and hospitable, as well as the Bellmen offering to give any kind of advice to help make our stay welcome. We only stayed for 1 night, as it was a post Alaska cruise, but the location was perfect. It was only a 5-10 minute walk to Pikes Market, as well as the monorail line being only a block away to the Space Needle. It was also 1-2 blocks away from a shopping center which is what I love. Shopping, a girls best friend. The rooms were quaint. This hotel even offered free Wi-Fi for guests which truly helped me catch up on emails. I love surfing the web, so that special amenity really came in handy. The hotel is a must to stay when in Downtown Seattle. Will return back when I get back to Washington. Mahalo from Hawaii.