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Hotel Andra
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Reviews (2,151)
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All reviewsserious pielola restaurantdahlia bakerydahlia loungelux suitetom douglasacross the streetgreat locationspace needlewalk in closetpike place marketwet barwithin walking distancecorner suiteroom servicesmall bathroomattached restaurant
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Reviewed 1 July 2014

It could have been a bad experience, but in the end it was ok.
We arrived early and there was no room available. We gave the reception our phone, so they could call us when the room was ready. We were tired because our flight from Boston left around 6 AM that day, and it is a long flight across the country.
We let our luggage in the reception and walked around the city.
As they never called us, we went back to the hotel more than 30 minutes after the check in hour and our room wasn't ready yet. They said us the cleaning staff was compromised that day. They told us it would take one hour more. We didn't want to wait...
The staff talked and after 10 minutes put us in a room in a lower floor than we asked. But they upgraded us to a bigger room. The room was nice, but the bathroom was sooo small. I don't know why they have a huge room, and a tiny bathroom. There is almost no space to put our things in the bathroom.
There is an expensive breakfast in a good restaurant in the same building.
The location was good, and the room was very clean.

  • Stayed: May 2014, travelled as a couple
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Thank Kati G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Team-Umlaut, General Manager at Hotel Andra, responded to this reviewResponded 7 July 2014

Kati G, it was our pleasure to have you stay at Hotel Ändra! Thank you for being our guest and taking the time to post a review! We highly value all our guest reflections and take great pride in our commitment to hospitality. On behalf of my team, please accept our sincere apology for the delay in check in. We will use your comments as part of our service training so that you and future guest do not encounter the same concerns.

I'm delighted to read that you found the rooms spacious and clean. Indeed, the bathrooms may be considered small - due to the 1926 building and lay out. Our newly renovated bathrooms do include spa showers, custom made sinks and cabinetry, plentiful of shelving, heated / foggless mirrors and many guest rooms have second vanity area just outside the bathroom for "getting ready"! Feel free to let our team member know that you would prefer a room with the 2nd vanity mirror when making your reservations! We will always do our best to accommodate your request!

I couldn't agree more, our restaurant partner LOLA's has a magnificent breakfast! It's a local favorite so we always encourage our hotel guests to make reservations prior to arrival or at minimum during check in for the following day! Our team is always happy to assist with reservations at Lola when you are making room reservations as well!

Once again, thank you Kati G for your feedback! We look forward to welcoming you back to Hotel Ändra during your next visit to Seattle!

Regards,
Lars

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 June 2014

We had a group of us stay here and it simply was a great hotel. Great location and a stellar staff, from the front desk to the housekeeping. They service the entry doors and are willing and able to help all the time. Everyone is pleasant, in fact, happy. Even the management staff will help with the "grunt" work if need be. We'll be back. The only negative is that Lola's, which used to be one of my favorite restaurants in Seattle, has become rather hautie and made some of us feel like we weren't sophisticated. I think their success has gone to their heads. I'm adding this because they provide the room service and was mediocre in that; expensive, but mediocre.

Room Tip: just go with a King bed or 2 queen bed room. the lux suite is not that much larger.
  • Stayed: June 2014, travelled on business
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Thank Trish H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Team-Umlaut, Guest Relations Manager at Hotel Andra, responded to this reviewResponded 2 July 2014

Trish H,

What wonderful comment you had about our team, Thank you! We are excited to share your personal reflection with our team. We strive to anticipate and exceed our guest needs and we are delighted we were able to achieve this for you.

I wish to apologize on behalf of our partners at Lola. I have copied their management team on your feedback. I truly believe this was an isolated matter and if allowed the opportunity, I know that their service levels can make you feel right at home!

We are thrilled to hear that you will be returning to the Hotel Ändra and look forward to seeing you soon!

Best wishes,

Madison

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 June 2014

We had a great experience at the Hotel Andra. The hotel is located in a quiet area away from the tourists (a real plus in our opinion), yet it was only a 5-7 minute walk down to Pike Place Market. It is also within easy walking distance to the monorail (to the Chihuly Museum and Space Needle) and the Link train which gets you to the airport and other areas of town. The rooms were modern and very clean. Everyone on the staff was warm and welcoming. Schuyler Bagwell, the Lead Concierge, was very helpful in making restaurant reservations and giving us suggestions on where to go and what restaurants to try. We will definitely stay at Hotel Andra the next time we are in Seattle!

  • Stayed: May 2014, travelled as a couple
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Thank EBC193
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Team-Umlaut, Guest Relations Manager at Hotel Andra, responded to this reviewResponded 2 July 2014

EBC193,

Thank you for choosing to stay with us and for taking the time to tell us about your stay. Our central location does make it extremely convenient to be able to walk to all of the main attractions that Seattle has to offer. We are delighted to hear that Schuyler was such a wonderful help to you! We will make sure to pass along your praise. We hope that you find yourself back in Seattle soon so that we can welcome you back.

Best wishes,

Madison

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Reviewed 26 June 2014

We live in Portland, Oregon. Several times a year we enjoy visiting Seattle. The Hotel Andra is our home away from home. The rooms are extremely comfortable, the staff is very welcoming and willing to make sure our stay is perfect. Additionally, the location is perfectly located in downtown. We park our car upon arrival, and proceed to walk anywhere within the city limits. We highly recommend giving The Andra a try if you are considering lodging in downtown.

Gordon

  • Stayed: June 2014, travelled as a couple
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Thank Portaway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Team-Umlaut, Guest Relations Manager at Hotel Andra, responded to this reviewResponded 2 July 2014

Portaway,

What a pleasure it is to have you and your wife stay with us! Thank you for taking the time to tell us about your recent stay. We are thrilled to hear that we are your home away from home and that our entire team makes you feel welcomed. I know that I am not alone in saying that we are always elated to see you and your wife arrive at the hotel. We do hope to see you again this summer, hopefully sooner rather than later!

Best wishes,

Madison

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 June 2014

It was our first trip to Seattle and I often use TripAdvisor as a resource to find hotels for our stay. Hotel Andra was a gem! It was swanky, clean, large rooms, excellent location, great service. The bar/restaurant in the hotel is great, too!

Room Tip: we requested top level, they gave it to us and it was perfect.
  • Stayed: September 2013, travelled with family
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Thank JMcCulloch24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Team-Umlaut, Guest Relations Manager at Hotel Andra, responded to this reviewResponded 2 July 2014

JMcCulloch24,

What an honor that you chose to stay with us on your first trip to Seattle. Thank you! We are thrilled to hear that we were able to exceed your expectations in everything from our attentive team to our beautifully appointed rooms. We would love to welcome you back to the Hotel Ändra and begin to make our home, your home away from home in Seattle.

Best wishes,

Madison

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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