This is an old hotel....very old and it's real age is barely concealed beneath its kitschy exterior. There are lots of things that need attention such as the elevator frame..things are dirty and chipped. I cannot, for the life of me, figure out why I booked this place as it is obviously not my kinda place. I'm a Westin/Hilton/Four Seasons sort of guest. I think I might have gotten sucked in by the "luxury by the water" tag line. I agree it's indeed by, even "on", the water, but unless 1960s "tree" fashion is your definition of luxury...luxury it ain't. So, please take this review for what it is...part my mistake and part over-the-hype hotel mistake.
We stayed in some sort of junior suite...it was barely the size of an average Westin room. It had a beautiful water side balcony. It also had these bizarre double sliding doors leading to the washroom...with no handles...you literally clawed them open and closed. Oh and this trend I see even in newer places to included translucent panels on bathroom doors...I don't get it, but this hotel seems to...as there they were.
We saw the presidential suite...entirely unfit for the president of anything...large, yes, but one bathroom, cheesy tree designs, odd layout. Not worth the purported $2K a night, ever. No luxury touches at all...really just a big poorly designed space.
The gas fireplace is nice...until you turn it in for five minutes...then you must turn it off. It has no thermostat so you boil. Another design fail in a place resplendent with them.
Beds, linens and pillows were awesome. No issues with the cleaning staff at all. We had an overflowing toilet and engineering was there in a flash....complete with restaurant recommendations! In fact, every staff member was excellent and friendly, if a bit low brow. The valet attendees literally ran to get our car each and every time.
There is no concierge...luxury hotel, uh, no. No one had any real idea of where to eat...except the server we had int he hotel restaurant. Managed to find our own places, but I really miss someone who has more than a pre typed list upon which to "recommend" places.
Parking...mandatory valet at $38 plus tax a night. The lot is 20 feet from the door and need not be valet. Im usually happy to use valet but don't force me? This is a blatant, poorly thought out money grab and itself would ensure I'd never be back. Maybe that's why the place seemed so empty.
The restaurant is staid and safe (boring). The food was well prepared, but was standard, not inexpensive fare. No extensive use of local product...which for Seattle is inexcusable at those prices.
The rooms are noisy...I don't just mean from the outside.. The HVAC system is incredibly loud. The train running nearby is very loud even on the water side. This affected my sleep.....especially the HVAC
The gift shop was excellent. The Internet was flaky..decent speed most times..or none at all. At least it was included...I think!
When I compare the experience to one at Hotel1000 or other places, this is not worth the money. The water view and staff are excellent, but this hotel offers nothing for the money.
Well past what I'm guessing was its prime 30 years ago. It needs an extensive redesign...an entire rethink...to approach luxury. The views only take you so far.
- Official Description (provided by the hotel):
- Perched on top of Pier 67, The Edgewater hotel offers an easy walk to Seattle downtown vibrancy, stunning views and lodge luxury. Surround yourself with the beauty of the majestic Olympic Mountains, the sparkling waters of Elliott Bay and the incredible sunsets of the Northwest sky. ... more less
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