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“Great city views and location”
Review of The Westin Seattle

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The Westin Seattle
Ranked #46 of 102 Hotels in Seattle
Certificate of Excellence
GreenLeadersGold level
Reviewed 5 November 2013

Views from the 37th floor were a highlight. A great location on 5th Ave, close to Pike Place Market, Nortdstrom, Westlake Centre, Seattle Centre.
The room was not cleaned properly when we arrived (long hair on the shower walls) but was attended to it pretty quickly when requested.
'Service express' was not express, several times had requested things which either took 30 minutes or so, or didn't arrive at all. A nice hotel, but less than expected for the money.
The indoor pool was too cold to enjoy.

  • Stayed: October 2013, travelled with family
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Thank Dean M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestRelationsMgrTWS, Guest Relations Manager at The Westin Seattle, responded to this reviewResponded 15 November 2013

Thank you for your review. We are glad to learn you enjoyed the view from your room and want to apologize we fell short in room cleanliness and deliveries from Service Express were delayed or not completed. Your comments will be shared with our teams so we may make improvements. Thank you again and we hope to be of service in the future.

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2,093 - 2,099 of 2,530 reviews

Reviewed 5 November 2013

We stayed in a room with double beds on the 39th floor overlooking the Space Needle and view of the water. The room was clean and modern. The staff made us feel welcome from the time we arrived at the front drive of the hotel. The hotel elevator would probably need renovations and the mini-fridge was old too. Overall, the stay was excellent.

  • Stayed: October 2013, travelled with family
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Thank mrs_masthergio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestRelationsMgrTWS, Guest Relations Manager at The Westin Seattle, responded to this reviewResponded 11 November 2013

Thank you for your review. We are pleased to hear you enjoyed your stay with us with a few exceptions. Please come visit us again soon.

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Reviewed 2 November 2013

You can't beat the location of this downtown Seattle location. You can walk to the Space Needle, a couple blocks to the Light Rail and a great mall....I mean really this place is in the center of much.
You pay for that...and the fact that it is a Westin.
But that is where I had a problem...being a Westin I expected a nice clean room, and it wasn't. Our room (with a great view of the city and super comfy beds and linens) felt like it needed to be cleaned; from the hair on the floor to the bits of trash on the floor...felt a bit dirty.
The indoor pool definitely needed to be kept warmer as well...too chilly and too chlorinated!!
I was quite pleased with the workout rooms, yes a cardio room and a weight room, nice set of equipment and choices there.
Service was friendly and did I mention the view- spectacular from our room!
I liked the upscale feel of the lobby and decor, but the room didn't quite match that.
Again, nice location, very good sleep, just needs some cleaning and warming of the pool.
And oh, don't touch the stuff in their mini-fridge filled with mega priced candy and drinks- it'll set their triggers off and you'll see it on your bill; which they'll take off when you tell them you were just looking, but didn't take.

  • Stayed: July 2013, travelled with family
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1  Thank Lovetotravel001_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestRelationsMgrTWS, Guest Relations Manager at The Westin Seattle, responded to this reviewResponded 6 November 2013

Thank you for your review. We are pleased you found us conveniently located to shopping, local attractions and transportation. We apologize for the condition of your room and want to assure you this is not the norm. Our maintenance team has been alerted to check the pool temperature and will make any necessary adjustments. There is a tag on refreshment centers alerting our guests of the sensors. Again, our apology if it was missing in your room. Thank you again for your review and we hope to be of service on your next trip to Seattle.

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Reviewed 2 November 2013

I stayed here for business purposes, and was let down. Although the location is fantastic and you're within walking distance to pretty much everything, the hotel itself needs to be updated. If you're expecting a microwave and a mini-fridge, you'll be disappointed. They do offer mini-fridges if you ask, but they'll run out quickly if it's a busy time of theirs. Also, don't eat in their restaurant, it's overpriced. You're better off walking to the westlake center and going to the food court. All in all it was a decent stay, but I wouldn't recommend it.

Room Tip: Try to get a room not facing the other tower.
  • Stayed: October 2013, travelled on business
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2  Thank Scarlet1798
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestRelationsMgrTWS, Guest Relations Manager at The Westin Seattle, responded to this reviewResponded 11 November 2013

Thank you for your review. We are disappointed we did not meet your expectations. Our guestroom renovation was completed last year and we opened our full service restaurant Relish Burger Bistro this year. There is a wide variety of restaurants with different price points to choose from in the downtown area. Thank you again.

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Reviewed 1 November 2013 via mobile

We used spg points to upgrade to suite on 45th floor. Amazing view..so much so we questioned whether or not to even go up in space needle. Actually it was hard to get hubby or teenage daughters to leave room...wanted to just sit in chairs at window, gaze at view of water and city below and chill. Dining room plus kitchen area along with 2 bedrooms...super spacious and luxurious.

Breakfast buffet amazing $19 each person..thick bacon, fresh beautiful fruits, lots of choices and a chef making eggs to order. Wait staff so friendly and accomodating.

Location great..one block down take right lots of upscale stores..drugstore right beside hotel, easy walk to Pikes market and aquarium. Ate at Italian restaurant behind hotel expensive but good.

If we would have flown into Seattle we would not have rented car..no need once at hotel..even space needle, chihuly gardens and museums easily reached by monorail that you board 1 block from front door of hotel.

Stayed: November 2013, travelled with friends
1  Thank sh51287
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 November 2013

My husband and I have always enjoyed our stays at Westin hotels. You can always expect a certain level of accommodation, comfort and service. We knew this was going to be a safe bet but it exceeded our expectations!

The location is fantastic! Within walking distance of so many great restaurants and Pike Place Market. The room was quite spacious and very comfortable. The staff was friendly and we were surprised to find out when we were booking our stay that we were going to be able to bring our dog with us too! And then there was the view... the view of the Space Needle and the Sound was the icing on the cake!! We will definitely stay here again!

Room Tip: If you can afford the upgrade for a grand view room, you will not be disappointed!
  • Stayed: March 2013, travelled as a couple
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1  Thank MrsTLaves
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestRelationsMgrTWS, Guest Relations Manager at The Westin Seattle, responded to this reviewResponded 6 November 2013

Thank you for your review and great rating! So pleased you and your husband enjoyed your time here and all of us look forward to your return. Our Holiday Shopping Package is now available to book on our website. Thank you again!

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Reviewed 31 October 2013

We stayed at the Westin for one night as a pre-cruise hotel. It was a nice stay but there was nothing that really made me say wow, this is an amazing hotel!

The check in line was slow, we were next in line and it was still about 10 minutes. The Front Desk staff were very friendly and provided good information about the hotel and facilities.

The room (oddly I took no photos) was large and very clean. Ours was on the 43rd floor so the view was fabulous. The amenities were good, bathroom fixings, coffee, tea and bottled water. We had a king bed that was comfortable. Although our room was near the elevator there was little to no noise that we heard from the hallway.

The hotels location was excellent.. close to everything.. if you don't mind walking 10-15 minutes to really get anywhere. We enjoyed a great day of exploring. Otherwise I think it's just a couple of blocks to the light rail train system. Taxi's are readily available.

At one point ended up in the hotel lounge, it was busy and service was slow. We did however enjoy the breakfast buffet before the cruise. They were kind enough to hold it open a few minutes longer for us and it was worth every penny. Good Coffee, included Juice and everything healthy or otherwise available in the buffet.

Check out was slower than check in. After half an hour with only marginal movement, I gave up and threw my cards in the express check out bin. There were many folks in line trying to get out to make flights etc that were getting frustrated.

Would I recommend staying here? yes. With the proviso that it's clean, well located and well priced. Service is okay expect that and all will be well.

Room Tip: The 43rd floor has great views :)
  • Stayed: September 2013, travelled as a couple
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1  Thank happyroo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestRelationsMgrTWS, Guest Relations Manager at The Westin Seattle, responded to this reviewResponded 6 November 2013

Thank you for your review. We appreciate your positive comments and criticism on our service during check-in and checkout, and apologize for the inconveniences. It is our hope the positive aspects outweigh the negatives and you will return in the future so we may exceed your expectations. Thank you again for your detailed review.

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Additional Information about The Westin Seattle

Address: 1900 5th Ave., Seattle, WA 98101-1204
Phone Number:
Region: United States > Washington > Seattle > Belltown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Green Hotel in Seattle
#23 Luxury Hotel in Seattle
#41 Business Hotel in Seattle
#42 Romantic Hotel in Seattle
#48 Family Hotel in Seattle
Price Range: £143 - £375 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Seattle 4*
Number of rooms: 891
Official Description (provided by the hotel):
Our Downtown Seattle Hotel is the front door to shopping, dining and the vibrant downtown Seattle experience. Leave the car at home and walk to the Space Needle, Pike Place Market, the Great Wheel, the Aquarium and more all within just blocks of our hotel! Take the light rail to and from the airport for just $3 each way. Our brand is truly focused on healthy living while on the road. We feature our 10 layer signature Heavenly Beds for the most comfortable night's sleep. Our RunWestin program takes guests on a guided 3 mile run every Tuesday and Wednesday morning through Seattle's best attractions. With Gear Lending, no need to pack your gym gear, for just $5 guests can borrow fresh New Balance clothing and shoes including brand new socks that are yours to keep! Enjoy our fitness center, indoor pool, and outdoor pool deck. Grab a smoothie or fresh juice at our barista stand, or stay for lunch or dinner at our Relish Burger Bistro serving salads, burgers, and fresh, locally sourced cuisine. For families our Westin Family program provides kids with an interactive journal to document their visit to Seattle with fun games and coloring activities. And don't leave your pet at home! Pets stay free with us as we know they're just like family and our guests can even request a heavenly dog bed and dog food and water bowls at check in. Come enjoy Seattle and take comfort in knowing our staff values you like family. Explore our freshly renovated meeting and event space for your next event or head out for a night on the town with so much to see and door right outside our door. ... more   less 
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Also Known As:
The Westin Seattle Hotel Seattle
Westin Seattle
The Westin Hotel Seattle Wa
Seattle Westin

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