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The Westin Seattle
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Reviews (2,917)
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1,143
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2,452 - 2,457 of 2,917 reviews
Reviewed 2 December 2013

We stayed for the Seattle Marathon. We had a very nice room with a great view of Puget Sound and the Space Needle. The room was clean, although the top of the toilet was a little dirty. The hotel seemed to use a lot of technology, for instance the room service menu was on the TV which was hard to find and even harder to follow as the pages moved too quickly. Room service was also expensive, but on a par with other similar hotels. The wi-fi was good and free I think because we are SPG members. The staff was helpful and my son enjoyed the swimming pool. Fantastic location, almost next door to Nordstrom. My only caveat would be to say that two double beds are not big enough for four people. Apart from that a lovely stay!

Room Tip: High floor with a water view.
  • Stayed: December 2013, travelled with family
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Thank Carol M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestRelationsMgrTWS, Guest Relations Manager at The Westin Seattle, responded to this reviewResponded 20 December 2013

Thank you for your review. We are fortunate to accommodate runners for the annual Seattle Marathon and glad you enjoyed your time with us. Your comments will be shared with our team so we may continue to make improvements. We hope to see you again next year!

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Reviewed 30 November 2013 via mobile

I guess when I pay top dollar for a great hotel with an awesome view, spacious room and convenient location I am amazed to get nickel and dimed on wifi! Really? Every box motel off the interstate has free wifi. I would rather have internet connection and pay to use the monster tv in the room. Everything else was great.

Stayed: November 2013, travelled with friends
Thank Majabulu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestRelationsMgrTWS, Guest Relations Manager at The Westin Seattle, responded to this reviewResponded 20 December 2013

Thank you for your review. The bandwidth necessary to keep up with the demand of high speed Internet continues to increase as more and more people use it for long periods of time to stream video, audio, play online games, download large files and use it to Skype/FaceTime. Families are traveling with multiple devices and accessing the web at the same time. For reference, we do post our rates on our website westinseattle.com. Thank you again and we hope to see you again.

Happy holidays!

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Reviewed 24 November 2013

I stayed at the Westin in downtown Seattle last week while in town on a business trip. The hotel is in a a great location within walking distance to a lot of the sites in downtown. The hotel room on the tenth floor was great although I had a view of the roof so not much to look at. Room service was pretty good, although unreasonable priced (Burger, Ice Cream, Soda for $50), even for room service. The food downstairs at RUSH was really good, especially the buffet at breakfast. I loved the crepes and bacon. I definitely plan to come back during my next trip to Seattle. P.S. Park in the parking lot next door to the hotel. It has a sky walk over to the hotel and will save you $15.00 a night.

Room Tip: The hotel is circular so the rooms have a curve. Definitely get a high floor for a better chance at a view.
  • Stayed: November 2013, travelled on business
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1  Thank Josh S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestRelationsMgrTWS, Guest Relations Manager at The Westin Seattle, responded to this reviewResponded 27 November 2013

Thank you for your review. We are glad you stayed with us and enjoyed your room and dining in Relish Burger Bistro. Relish also offers a takeout option so you can order from your room and pickup in the lobby. We look forward to welcoming you back on your next visit to Seattle. Happy holidays!

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Reviewed 23 November 2013

We spent the weekend with our son & granddaughters at the Westin downtown Seattle and it was terrific. We had deluxe rooms on the 33rd floor with floor to ceiling windows and views of the water and the city. The beds and pillows are "yummy" and the rooms very nice. All the staff was friendly and helpful and the restaurant was good. Being right downtown we were able to walk to the waterfront, the Great Wheel, take the monorail to the Space Needle and just feel a part of this beautiful city (it wasn't raining). We only live an hour from Seattle but it was really fun to meet our kids for a weekend in the city and do all the tourist activities.

Room Tip: rooms on the upper floors have better views and are more expensive. There are views of the city or Lake Union and the Space Needle or Puget Sound.
  • Stayed: November 2013, travelled with family
    • Value
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    • Sleep Quality
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Thank Pamela D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestRelationsMgrTWS, Guest Relations Manager at The Westin Seattle, responded to this reviewResponded 27 November 2013

Thank you for your review and high rating, Pamela! We are delighted you were able to connect with your family for a weekend getaway and enjoy the area attractions. Your great comments on our rooms and service are most appreciated and will be shared with our associates. We hope to see you here again soon!

Note our Holiday Shopping Package is available to book on our website westinseattle.com. The package includes a $100 gift card to Pacific Place to shop and dine. Also, a schedule of holiday events around downtown Seattle can be found at HolidaysInSeattle.com.

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Reviewed 19 November 2013 via mobile

Great location but if you are planning a conference, head elsewhere. After attending two recent conferences there clearly is some absent management oversight.

If you have to use the restroom, you'll need to go to the front desk to get "permission," and a temporary key to unlock the door.

The audio visual setup is awful, bad lighting for the speakers, can't see them.

Food is substandard, served with indifference.

Better hotels for a conference elsewhere.

Stayed: November 2013, travelled on business
1  Thank Cruizinquick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestRelationsMgrTWS, Guest Relations Manager at The Westin Seattle, responded to this reviewResponded 27 November 2013

Thank you for your review. We apologize you have not had good experiences with us. There was one day recently where the restrooms on the meeting room floors were locked and was corrected when it was brought to our attention. Your comments regarding audio visual, food and service will be shared with our team so we may make improvements. It is our hope you will give us another opportunity to be of service in the future. Thank you again for your review.

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