It was one of the worst experiences ever. They gave us a room that was already occupied, restaurant wait was over 2 hours with rude waiter telling us children that they just needed to wait for water. Then, we were trapped on a floor waiting for an elevator for at least 20min, with no access to get off the floor by stairs. Can you say FIRE HAZZARD???
So, I complained, and SILENT! I have not heard a thing from them. Not an apology, not any kind of acknowledgement. We are NEVER going back there!!!
You can check out any time you like, but you can never leave!
- Official Description (provided by the hotel):
- Our Downtown Seattle Hotel is the front door to shopping, dining and the vibrant downtown Seattle experience. Leave the car at home and walk to the Space Needle, Pike Place Market, the Great Wheel, the Aquarium and more all within just blocks of our hotel! Take the light rail to and from the airport for just $3 each way. Our brand is truly focused on healthy living while on the road. We feature our 10 layer signature Heavenly Beds for the most comfortable night's sleep. Our RunWestin program takes guests on a guided 3 mile run every Tuesday and Wednesday morning through Seattle's best attractions. With Gear Lending, no need to pack your gym gear, for just $5 guests can borrow fresh New Balance clothing and shoes including brand new socks that are yours to keep! Enjoy our fitness center, indoor pool, and outdoor pool deck. Grab a smoothie or fresh juice at our barista stand, or stay for lunch or dinner at our Relish Burger Bistro serving salads, burgers, and fresh, locally sourced cuisine. For families our Westin Family program provides kids with an interactive journal to document their visit to Seattle with fun games and coloring activities. And don't leave your pet at home! Pets stay free with us as we know they're just like family and our guests can even request a heavenly dog bed and dog food and water bowls at check in. Come enjoy Seattle and take comfort in knowing our staff values you like family. Explore our freshly renovated meeting and event space for your next event or head out for a night on the town with so much to see and door right outside our door. ... more less
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- Also Known As:
- The Westin Seattle Hotel Seattle
- Westin Seattle
- The Westin Hotel Seattle Wa
- Seattle Westin