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“A great find”

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University Inn - A Staypineapple Hotel
Ranked #28 of 100 Hotels in Seattle
Certificate of Excellence
california
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“A great find”
Reviewed 27 August 2008

What a find! I was sold on this hotel by others' reviews and the very friendly staff when I called for a reservation. When we first pulled up I was a little nervous because the street is rather busy and noisy and the outside of the building looked more like an office building. BUT we were not disappointed! Inside it was quiet (didn't even know there was traffic outside) and the room was very nice. Not until we got home did I realize that we had been promised a king bed and pull out soft and ended up with a queen and a pull out sofa. There was plenty of room to accomodate a rollaway bed to accomodate our family of five. This was a Premier room and included in the rate was a very nice breakfast which we had delivered to our room. We all were satisfied that our choices we made and the service was nice as well. There were afternoon snacks as well that we quickly partook of as we rushed off to sightsee. We didn't get to utilize the free shuttle bus but we would have if we were there longer. There is a nice (free) parking lot which is also a plus. It was also nice that there is a sink with the hair dryer outside of the shower area so that more than one of us could be getting ready. The location was easy to find and convenient to all the typical attractions as well as the university. We would be glad to stay there again.

  • Liked — Breakfast
  • Disliked — Wish we had remembered to ask for the king size bed
  • Stayed August 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank mlrmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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722 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (136)
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English first
Berkeley, Ca.
Level Contributor
72 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 174 helpful votes
Reviewed 6 August 2008

I agree with the consensus of reviewers here--the University Inn is a good place. No complaints on cleanliness, facilities, staff. No great shakes esthetically, but good quality space. Our room was adjacent to Roosevelt Way, the main street, so it was somewhat noisy at night (fast traffic, not lots of it) but we found it tolerable. They have free laundry machines (charge for soap) which we found very useful. The place is within walking distance of several coffee houses, the enormous University of Washington bookstore, and lots of cheap, student-oriented restaurants. The breakfast was OK, nothing special, but I don't really expect much from hotel breakfasts and there were plenty of other options.

They operate a free shuttle van, though we didn't wind up using it. You can do this one with or without a car--they've got free parking, but they're also a couple of blocks from numerous bus lines to Downtown Seattle, Seattle Center, and other destinations. We paid $139 per night, it would have been a lot more in Downtown Seattle.

  • Liked — Its smooth functionality
  • Disliked — Its blandness
  • Stayed August 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Business service (e.g., internet access)
Helpful?
1 Thank wanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
san jose, ca
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 4 August 2008

The University Inn is a nice, clean, hotel that is a great deal when compared to most of the other hotels in Seattle. Our family stayed two nights at end of July in a two queen room. First off, the beds were actually queens, not doubles like some places try to pass off as queens. The room was clean, the bathroom clean and there was room to put bathroom stuff on the counters. The afternoon snack was great, we ate some when we checked in and it helped hold the kids off of needing dinner for a while. The breakfasts were plentiful and the kids loved making their own waffles. While the breakfast room was crowded, we managed to find seats each time and did not have to wait long for the waffles. We used the hotel shuttle service to drop us off the next day at the Seattle center and later called for it to pick us up downtown. We didn't have a reservation for the pickup, but it didn't take long. The hotel is very close to UW, we were able to walk over there the next morning in about 5 minutes. Our kids loved the pool. Great hotel for families traveling on a budget.

  • Liked — value
  • Disliked — none
  • Stayed July 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank mathdan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AZ
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 4 August 2008

We stayed at the University Inn forth of July weekend 2008 before boarding a cruise. My brother and sister in law are Physicians at the Hospital close by and said it was close to where the fire works could be seen. Two days prior to our arrival I was contacted by an employee of the hotel who confirmed our reservation of two queen beds and our stay dates. When we arrived at the hotel it was easy to find and clean and we received the key to our room and went upstairs after all day travel. When we opened the door to our room I new there was a mistake it was a very very small room with one bed. It was clean but not for two adults and two teenagers??
I went back downstairs and let them know we were assigned the wrong room and I needed our room. I was told they had no other rooms available I let them know the name of the person who called me two days prior and confirmed my two queen beds and my stay dates. While the polite man was searching for another room for me this women with short blonde hair (I know her name but won’t put it here) that was not even helping me comes over and says well that girl who called you is new and also our policy states we do not guarantee bedding preferences. I just looked at her like who are you and what kind of moronic thing is that to say? I said to her first it’s not my issue your employee is new, second she called me not even 48 hours ago and confirmed two queen beds. There are 4 of us how would you like us all to fit on one queen bed my huhsband is a Marine our son is a 6 foot 2 200 pound football player and then there is mysef and our daughter?

The poor guy that was trying to help me just wanted her to shut up as well as I did and go back to her area. Can you imagine being told they do not guarantee bedding preferences so 4 adults are supposed to share one bed? oh come on

It turned out the room we should have received was given to someone who had already checked in and they only had two small rooms left the room they gave us was so small it did not even have enough room in it for a roller bed. They changed us out of that room into a slightly larger room with one bed and brought up one roller bed that is all that would fit. So my husband myself and our daughter shared the bed my son got the roller bed and suitcases stood up blocking the door and suitcases stood in the bathroom. . My husband who returned from a tour of Iraq a few months ago said he got more sleep in Iraq then sleeping in the same bed with our daughter and I all night. He said he would have slept on the floor but there was no room for him between the bed and air conditioner and the roller bed was already touching the other side of the bed.

In the morning I went downstairs and told them they had to get us into a larger room or we were checking out. The girls who worked the morning of July 5th were great they took all our luggage and stored it and told us someone had checked out who was alone and given a two bed room by mistake the night before when he checked in. When we returned later that day from Pikes Market they had a large two queen bed room for us it was wonderful.
When We checked out it was that same women with the short blonde hair from the first night and she still was most rude I looked at the bill and noticed the rate was $145 a night I confirmed a rate of $120 a night. Not to mention she was still not apologetic to the situation and we were not offered a discount for the small room and no sleep the first night stay I just wanted to get out of her presence. I had a cruise ship to board so I paid the extra $50 and left for a great cruise.

The Inn is clean and I love it was 100% non smoking. Staff with the exception of one was fantastic and professional. Easy to drive to everything Market, needle, zoo, museums and the breakfast was enough to tie us over until lunch.

I understand it was a very busy holiday weekend but come on it was ridiculous to try and put 4 people in a college dorm room space that a roller bed would not fit in then move us to a bit larger room still with one bed and a roller could barely fit it and then offer us no discount off that first night stay. Enthusiasm and attitude can change any situation. Good to bad, bad to good.

Would we stay there again…….maybe, if I spoke to a member of management and confirmed my BEDS and room and RATE first.

  • Liked — 100% non smoking
  • Disliked — one employees bad attitude and problem with our room
  • Stayed July 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank spoiled_marines_girl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
linda4140, General Manager at University Inn - A Staypineapple Hotel, responded to this review, 12 August 2008
This review points out several areas where we let the guest down. My staff and I have used this review as an opportunity to address several areas that need attention and we are dedicated to offering all guests an outstanding experience. I am contacting the guest to apologize and follow up on our satisfaction guarantee.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
British Columbia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 23 July 2008

I stayed here one night recently as I had a meeting nearby and was so pleased. I was able to get only a traditional room with a shower but it was more than adequate for my purposes. The shower was roomy and the bathroom was so perfectly clean. Actually, the entire room did my obsessive little heart good because everything was clean and crisp. The bed was comfy, the sheets were crisp, and the pillows just right.

The room I had was not air conditioned but the windows opened and it was lovely to sleep with the fresh air. There was some traffic noise as I fell asleep but it certainly did not disturb me.

The snack in the afternoon is a nice surprise and the breakfast was quite fine - even the coffee was drinkable, often not the case with hotel breakfasts..

I was really pleased to find a reasonably priced hotel that was so appealing and well kept. I will return and would consider staying here even if I need to be downtown.

  • Stayed July 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank random56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dundee
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 June 2008

Having travelled by Amtrak from Vancouver where we had been at a very up-market (and much more expensive) hotel a slight re-adjustment of expectations was necessary but that didn't take long. Although the train was late and it was after midnight but we received a bright welcome.Breakfast in the morning seemed initially like a rugby scrum but it works and somehow you do find a seat. It's very efficient with any shortages readily replaced, and you can make your own waffles.Everything was easy going and generous - free coffee, afternoon snack, internet etc.
Staff on the desk were exceptionally helpful and efficient.
We deliberately didn't have car for this part of our trip but location wasn't a problem. As well as the free shuttle we found the metro buses frequent, cheap, easy to use and the drivers extremely helpful.
Although there are many cheap eating places around, with our student days long behind us we were initially disappointed with dinner options without travelling downtown but at Roosevelt and 50th there are two very acceptable restaurants, one Italian (wine half price on a Tuesday! - we were just lucky) and one Indian.

  • Liked — Easy going efficient nature of hotel
  • Disliked — Nothing
  • Stayed June 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank GreyGreg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
USA
Level Contributor
23 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 24 June 2008

You can believe all of the reviews, this place really is great. It is what hospitality is all about. My daughter has just graduated from UW and this is the hotel we have stayed at from day one, and we kept coming back. From the pleasant and welcoming lobby, 24 hour offering of quality tea and coffee, outstanding free breakfast (make your own waffles, hard boiled eggs, cereals and oatmeal, etc.), afternoon snack, free shuttle service around town, convenience to UW campus, comfortable and clean rooms to free parking, you cannot beat it. My parents even drove up with their dog for the graduation and they accomodated them with one of their pet friendly rooms. I really have nothing negative to say about this place. They do a great job!

  • Liked — Hospitality
  • Disliked — Nothing
  • Stayed June 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Eurotravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about University Inn - A Staypineapple Hotel

Property: University Inn - A Staypineapple Hotel
Address: 4140 Roosevelt Way NE, Seattle, WA 98105-6436
Phone Number:
Region: United States > Washington > Seattle > University District
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#5 Best Value Hotel in Seattle
#30 Romantic Hotel in Seattle
#37 Family Hotel in Seattle
#47 Business Hotel in Seattle
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — University Inn - A Staypineapple Hotel 2.5*
Number of rooms: 102
Official Description (provided by the hotel):
The University Inn. Where mod meets modern. Hip and happening, eclectic and groovy- The University Inn is a throwback to times when travelling was a supreme adventure and dazzling service came standard. Complementing our fun and funky decor are fantastically comfortable guest accommodations, award-winning organic cuisine and a location that can't be beat. Here you're just minutes from the University of Washington and a short drive to all Seattle has to offer: The Pike Place Market, Space Needle, Seattle Waterfront and more. We invite you do be our guest. Can you dig it? ... more   less 
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Also Known As:
University Hotel Seattle
University b&b

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