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“Great.” 5 of 5 bubbles
Review of Hotel Max

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Hotel Max
Ranked #30 of 100 Hotels in Seattle
Certificate of Excellence
Hong Kong, China
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great.”
5 of 5 bubbles Reviewed 5 July 2014

Great

Stay 4 nights in hotel Max. We booked a solo room with just a double bed originally but then we worried it is too small and we finally got upgrade to a King room. Thanks Hotel Max for the arrangement although the check in time got delay to 5pm.

Location for the hotel is excellent, nearby all down town tourist spots, pike place market, west lake center, etc.

Staffs are helpful and friendly. Complementary beers every evening is awesome.

Suggestion to hotel would be nice if there is complementary bottle of still water which many other hotel does.

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KizKizKiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin S, General Manager at Hotel Max, responded to this review, 15 July 2014
Hey there KizKizKiz1!
Thank you for staying with us and for sharing your comments with TripAdvisor. We are happy to hear that we were able to offer you one of our larger king bedded rooms. Also, thanks for the kind words about our location, our amazing team and our tasty craft beer hour. We are so proud of all three. Furthermore, thanks for the suggestion about the bottled water. We will take a look at offering this. In the meantime, please note that we have complimentary fruit infused water available throughout the day in the lobby.
Again, thanks for staying with us and look forward to welcoming you back soon!
Cheers,
Kevin Scott
kevin.scott@hotelmaxseattle.com
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2,140 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (200)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Oak Lawn
Level Contributor
62 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed 5 July 2014

The hotel Max was a fine hotel in a realy good down town location (walking distance from most Seattle sight seeing spots. The rooms where small but comfortable and clean. I slept well there and enjoyed my stay. I just whish I could get a smoking room in seattle.

Room Tip: I liked mine on the 9th floor facing Stewart street. I am pretty sure the fire alarm warning on the...
See more room tips
  • Stayed June 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank OakLawnJayC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin S, General Manager at Hotel Max, responded to this review, 7 July 2014
Hey there OakLawnJayC!
Thank you so much for staying at the Max and for taking the time to share your experience on TripAdvisor. We are so pleased to hear that you enjoyed our location and slept well. Two extremely important factors in a pleasant experience. Also, thank you for pointing out that while some of our rooms are small they are comfortable and clean. We do our best to ensure that our guests receive everything they need.
Again, thank you for taking the time to share your comments and we look forward to welcoming you back soon.
Regards,
Kevin Scott
kevin.scott@hotelmaxseattle.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amsterdam, Noord-Holland, Netherlands
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 4 July 2014

We started our recent trip in this hotel. We liked it a lot. Friendly staff, nice valet. The rooms are not spacious, but has everything you need. It's situated near downtown and Space Needle is almost around the corner.

  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Mariska M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin S, General Manager at Hotel Max, responded to this review, 7 July 2014
Hello there Mariska M.,
Thank you so much for staying with us at the Max and for sharing your experience with TripAdvisor. We were thrilled to hear that you enjoyed our design, our team especially our Valet and our location. All things we take great pride in. Also, thank you for pointing out that our rooms although small are well appointed and have everything you need.
Again, thanks for staying with us and we hope to welcome you back upon your next trip to Seattle.
Cheers,
Kevin Scott
kevin.scott@hotelmaxseattle.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 4 July 2014

this is my second time staying at Hotel Max. i like it because it is in the downtown core but less expensive than the hyatt or the sheraton. the very first time i stayed here, i had a very small room. the second time around, i was lucky enough to get room 919 - definitely more spacious (though maybe smaller than other hotel standards) and my view is of the courthouse. the staff are fabulous (jayme and melissa). I will definitely stay here again!

Room Tip: ask for a room that faces the courthouse!
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  • Stayed July 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Beezer333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin S, General Manager at Hotel Max, responded to this review, 7 July 2014
Hey there Beezer333!
We love hearing from our return guests so truly appreciate you taking the time to share your comments with TripAdvisor. I cannot wait to share your comments with Melissa and Jayme. They will be over the moon to hear your praises.
Again, thank you for staying with us and we cannot wait to welcome you back.
Cheers,
Kevin Scott
kevin.scott@hotelmaxseattle.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
29 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed 2 July 2014

I stayed one night only at the Max Hotel on business, and while I slept well and the hotel staff were incredibly helpful and friendly, overall it was a bit of a disappointment.
The corridors are dark and although clean enough, give off a bit of an unkempt feel. The rooms are tiny for US (non NYC) standards and very noisy, the bathrooms are also very small, you'd struggle to fit two people into them at any one time. My phone didn't work so couldn't call the front desk or room service.
Having just landed off a 9hr flight, I ordered room service (I had to go down to the front desk to order), the food was pretty poor (the salad looked like it had been sitting for 2 days) and the portions absolutely tiny.
The location is good however, and again, the staff are really lovely, but it doesn't make up for the disappointment, I thought I was booking a relatively up market boutique hotel, and this definitely isn't it.

Room Tip: Book as big a room as you can afford. They really are tiny.
See more room tips
  • Stayed June 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank gftb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin S, General Manager at Hotel Max, responded to this review, 3 July 2014
Hello there gftb!
Thank you so much for staying with us on your recent trip to Seattle and for taking the time to share your comments with TripAdvisor. I'm sorry to hear that our art/music theme didn't appeal to you. Please know that our hallways are dimmed to focus your attention on the unique artwork on each of our guestroom doors. We loved hearing your compliments about our location and our attentive team. We strive to provide great service with an emphasis on supporting local vendors.
Again, thank you for taking the time to share your feedback.
Regards,
Kevin Scott
kevin.scott@hotelmaxseatle.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Minneapolis
Level Contributor
133 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
2 of 5 bubbles Reviewed 1 July 2014

Small only describes our bathroom at Hotel Max if it is preceded by infinitesimally. I've stayed in small rooms in Manhattan and Europe and the Hotel Max bathroom wins the prize for smallest. It was impossible to properly use shampoo and soap - and I'm 6', 162 pounds. I paid almost $300 a night after taxes, and a bathroom this size is simply not even ethical at that price. It's a shame, because the restaurant next door is a stand-out.

  • Stayed June 2014, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank mplstravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin S, General Manager at Hotel Max, responded to this review, 2 July 2014
Hey there mplstravel!
Thank you for choosing the Max on your recent travels to Seattle. As I continuously mention we don't have the biggest bathrooms or rooms around and definitely not in Seattle. As a building built in 1926 we take pride in the history of our hotel and it's story. We believe in focusing our efforts on ensuring our guests receive a great bed, clean room and get to experience some amazing local vendors that we support through art, music, food and drink. Ultimately, I'm sorry that we missed delivering this overall experience.
Again, thank you for staying with us and for taking the time to share your comments with TripAdvisor.
Regards,
Kevin Scott
kevin.scott@hotelmaxseattle.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denali National Park and Preserve, Alaska
Level Contributor
284 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 183 helpful votes
3 of 5 bubbles Reviewed 30 June 2014

Tries hard to be a trendy, clever boutique hotel. But ultimately is just OK.

Lobby and hallways are extremely dark, which isn't very inviting. Rooms are tiny by US hotel standards, with a phenomenally tiny shower stall. Earplugs on the nightstand are a disconcerting recognition of noise in the hotel and on the surrounding streets, although it was ultimately quieter than I expected. If you are into art there is plenty throughout the hotel.

Positives: Staff is friendly and efficient. Bed was extremely comfortable, and it's possible to request different pillow types through the desk. Higher end bathroom amenities. Whimsical touches in the room.

Ultimately for me - interesting, but certainly not worth the high price charged.

  • Stayed June 2014, travelled solo
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank kevin_from_AKandCO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin S, General Manager at Hotel Max, responded to this review, 2 July 2014
Hello there kevin_from_AKandCO!
Thank you for choosing the Max on your recent visit to Seattle and for taking the time to share your experience with TripAdvisor. Reading your positive comments ensures me that we are headed in the right direction. We know we've got smaller rooms and baths. We believe that is one of the unique characteristics of our hotel that make us different and we like it that way.
Again, thank you for taking the time to share your comments and we hope to have an opportunity to welcome you back down the road.
Regards,
Kevin Scott
kevin.scott@hotelmaxseattle.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Max

Property: Hotel Max
Address: 620 Stewart Street, Seattle, WA 98101-1212
Phone Number:
Region: United States > Washington > Seattle > Belltown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#28 Family Hotel in Seattle
#29 Romantic Hotel in Seattle
#31 Business Hotel in Seattle
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hotel Max 3.5*
Number of rooms: 163
Official Description (provided by the hotel):
Located in the Denny Triangle neighborhood of downtown, just minutes away from Pike Place Market, the Convention Center, Capitol Hill, and the Amazon campus, Hotel Max is Seattle's home away from home for art lovers, musicians and the creatively inclined. Showcasing the work of iconic local photographers on each floor and original paintings all guest rooms, Hotel Max mixes urban adventure with art, music and style. Within easy walking distance of the city's most iconic attractions, best restaurants and world-class shopping, the 163-room Hotel Max is the perfect place to stay while soaking up the hip Seattle scene. ... more   less 
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Also Known As:
Max Hotel Seattle
Hotel Max Seattle

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