We travel to Seattle every year and we tried many hotels. This year we stayed in Roosevelt for a week.
Location is great. Room was large, good furnitured bud it looked quite old. Bathroom was big and we had jacuzzi. But we missed breakfast (some problems with their restaurant).
I think we could have nice stay, but...
I had problem with their system of cleaning. Everyday they gave us new set of cosmetics, even we barely used it. I wondered whether they do this every day in every room - what a terrible waste! And day before we left I was half through packing so I had some stuff on the floor around my luggage. And they throw away all empty bags (I need them to wrap some fragile things) and empty bottles from the table. They throw away my favourite reusable bottle... I know where garbage bin is and If I want something to throw away, I put it there, thank you.
Instead of throwing everything away they should focus on real cleaning. We had stains on the wall in bathroom. I know that wall is not usually cleaned but I can tell you that big brown stains especially around toilet don't look good at all. And on refrigerator I could capture fingerprints from previous guest.
And the staff? They didn't even say hello and when we said hello, they didn't even bother to reply. They just looked at us like we don't belong there. At check-out nobody asked how we liked it here.
So my conclusion? Next year we plan to spend a month in Seattle. And I assure you not in Roosevelt... I don't mind old furniture, I can live without hair dryer, I know worse stains from students housing but the behavior? From my experience worse hotel and great people are better than great hotel with worse people...
They acting like they don't want any guests. There you go...
- Official Description (provided by the hotel):
- Historic and iconic hotel located at the corner of 7th & Pine, literally the heart of everything downtown Seattle has to offer. The Washington State Convention Center is one block away, Seattle's retail core including the flagship Nordstrom store is one block away, and the famous Pike Place market is a 5 minute walk from the hotel. The vibrant restaurant scene of Capitol Hill, along with the burgeoning Amazon campus are both steps away. ... more less
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- Also Known As:
- Roosevelt Hotel Seattle