After driving 4.5 hours, I was told upon my arrival at the hotel by front desk clerk Randy that I could not use my debit card to check in for my room. He said they only took credit cards. This was after they had already charged my debit card for the room as I had booked online. He made me change the room into my sisters name to use her credit card and then would not let us use the state discount that I was originally getting because she is not a state employee, I am. He was extremely rude about it too and totally lacking in customer service skills. Days Inn North of Downtown should seriously reconsider their decision to put Randy in a position where he deals with the public at all. Luckily when we checked out a very helpful employee named Kelly listened to my complaints and talked to the manager who gave me the original price for the room and charged my debit card instead of my sister's credit card. They were unsure why he treated us that way and apologized for his rude behavior.
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- Also Known As:
- Days Inn Seattle - Midtown Hotel Seattle
- Seattle Days Inn