My 1-night stay at the Alexis was my first time there and at any Kimpton property. I stayed there for a quick business trip purchased via a rare visit to Priceline.com. While that may explain the small room, it doesn't explain the weak service or other major flaws. Alexis, don't entice people to come to your hotel for a discount rate and then provide a bad experience.
Knowing I was arriving late, I called mid-day and asked for a quiet room, ideally with a view. I was told that no views existed because they're only 4-floors tall. At 12am, when I maneuvered the 1-way streets, the $42/night valet-only parking was an obscene greeting, especially because I wasn't told it was $42 when I called about the options ("valet only"). [Warning: the semi-nearby lot looks good at $8 overnight until the receipt reveals it expires at 7am, which meant an additional charge.] The desk clerk was clipped & snooty toward me, and also to a guest calling to inquire about the high valet fee. The room was clean but small with too much furniture. The road noise from 1st Ave was loud with passing cars & honking & construction. The mini-bar was absurdly expensive and the front desk said the nearest other option was a 7-Eleven, 3 blocks away (in December, 35-degrees, 12am). The bathroom sink was clogged and drained very slowly. The ice from bags didn't taste right. The cheap leopard-print robes were ugly and rough. The mini-fridge rattled 3-feet from the bed. While 4-poster/pole beds can be cool, this one was aluminum and clattered when bumped and was too awkward for a small room where the foot of the bed was 2-3 feet from the fridge/minibar cabinet. The shower's water pressure was decent except when someone flushed. The room did offer many outlets for charging devices but the lack of free wifi at a so-called 4-star hotel in high-tech Seattle was lame. The worst FAILURE, and the motivation for this review was the lack of a comforter for the bed. Not even in the closet - just the sheet and a lightweight bedspread - that's absurd in Seattle (ever), and in mid December (especially). Instead of calling the grumpy front desk person at 12:30am, I turned up the heat & spread all the extra bath towels on the bed.
Breakfast in the area was a challenge since other reviews indicated that both the Library Bistro and the one across the street were sub-par and slow. The distance to Pike Place Market was too far to walk in the winter. Never again, Alexis. And maybe never a Kimton again.
- Official Description (provided by the hotel):
- Consistently on Conde Nast's Gold List, Kimpton Alexis Hotel knows how to raise the bar with stand out hospitality and amenities (including Amazon Echo Dots in every room and suite) making it the ultimate luxury boutique hotel in Seattle. The hotel's commitment to the Seattle arts community and its savvy, unfaltering service combine to make this Kimpton Hotel a unique downtown destination. Near the waterfront, the Kimpton Alexis Hotel is close to Pioneer Square & the Stadium District, Pike Place Market, the Seattle waterfront and the Seattle Art Museum. Adjacent to the hotel is the intimate Author's Corner & Bookstore Bar. ... more less
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- Also Known As:
- Alexis Hotel Kimpton