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“Clean Hotel in a good location” 4 of 5 bubbles
Review of Homewood Suites Seattle Convention Center Pike Street

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Homewood Suites Seattle Convention Center Pike Street
Ranked #48 of 100 Hotels in Seattle
Certificate of Excellence
Willow Grove, Pennsylvania, United States
Level Contributor
59 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Clean Hotel in a good location”
4 of 5 bubbles Reviewed 10 June 2014

This hotel was in a great spot . There should have been another staff member to help out at the front desk. The hotel was busy and there was only one employee to check in guests as well as help anyone who came along. The accommodations were clean. The staff was friendly. The only issue that we had was very loud guests running up and down the hallways late at night without consideration for any others.

  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Susan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HWSuitesSEATTLE, General Manager at Homewood Suites Seattle Convention Center Pike Street, responded to this review, 6 August 2014
Susan H,

Thanks for the compliments about our friendly staff and clean accommodations. We appreciate you staying with us and hope you'll think of us when your travels take you back to Seattle.

Warm regards,

Scott
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,385 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (274)
Date | Rating
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  • English first
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English first
Sandusky, United States
2 reviews
5 of 5 bubbles Reviewed 9 June 2014

This is an excellent hotel for a great price right downtown Seattle. It is walking distance to the Convention Center and many restaurants. The free breakfast and dinner are also great. The complimentary WiFi was a little slow, but still provided adequate internet access to check emails.

  • Stayed June 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Lou S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HWSuitesSEATTLE, General Manager at Homewood Suites Seattle Convention Center Pike Street, responded to this review, 6 August 2014
Lou S,

Thank you for commenting on TripAdvisor about your recent stay. We're glad to know that you enjoyed it, despite a little slowness on the internet speed. We are working to improve that and hope you'll come see us again.

Warm regards,

Scott
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 8 June 2014

We recently stayed at Homewood Suites for a birthday celebration in Seattle. This hotel has a super convenient location. We enjoyed walking to restaurants and bars in the downtown area and the Capitol Hill area. We walked to Westlake station and used the LINK train to attend a Mariners game. Walked to Monorail station to visit Seattle Center. The rooms were very roomy, clean and comfortable. The morning breakfast and afternoon dinner and drinks were great! We would definitely stay here again!

  • Stayed May 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank 217quincyh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HWSuitesSEATTLE, General Manager at Homewood Suites Seattle Convention Center Pike Street, responded to this review, 6 August 2014
217quincyh,

Happy birthday! Glad you stayed with us and enjoyed the hotel and the ball game. We hope you'll come back next year (if not before) and do some more celebrating.

Warm regards,

Scott
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Null
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 8 June 2014

The location of this hotel is good. It's clean and convenient to the city. The staff seems very unresponsive. You can't rely on them for helpful tips for the city. They all act like robots and don't know how to work with guests. They don't even know how to smile! It appears they are just working for a paycheck. The hotel manager certainly needs to give them lessons on hospitality!

  • Stayed June 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank 893michaeln
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HWSuitesSEATTLE, General Manager at Homewood Suites Seattle Convention Center Pike Street, responded to this review, 6 August 2014
893michaeln,

Thanks for your feedback - we want to make our hotel better and hearing from you is the best way forward. We are always improving our staff through training and we hope that the next time you visit you'll be pleased with our results.

Warm regards,

Scott
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
VA USA
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 4 June 2014

Love these places. Such a great value with breakfast and dinner (4 days with wine and beer available). Good location too. Really good location if you are at the convention center. Be sure to be specific if you want a suite as they are not all suites. I did not know this. The price of the room did go up on Friday night - was it the weekend or the cruise ships were in, I don't know.

Room Tip: They are not all suites so make sure you are specific.
See more room tips
  • Stayed May 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank 1TravelerVaUsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HWSuitesSEATTLE, General Manager at Homewood Suites Seattle Convention Center Pike Street, responded to this review, 6 August 2014
1TravelerVaUsa,

Thanks for loving us! Our prices do change nightly based on a variety of factors, chief among them is demand. We do have non-suites and try to make that evident on our website and in our description that our agents used via telephone while booking. Please come back and see us again.

Warm regards,

Scott
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North Carolina
Level Contributor
69 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 bubbles Reviewed 31 May 2014

Let me start with the good comments: The free breakfast and Managers dinner are nice. The bellmen are excellent with your bags and helping to load or unload the cabs or limos. The General Manager, who I met and spoke with is genuinely dedicated to making your visit as pleasent as possible.

Now for the bad: When my wife made this reservation, she told the front desk that we needed a room with a refrigerator to store my insulin. We were told this would not be a problem and that it was included in our room. When we got to the hotel we were informedthat our room did NOT have a refrigerator and it would cost $30 more a night for a room with one in it. Our room was a King room, not a suite and cost about $350 for 2 nights (more on that later). After much discussion and speaking to the General Manager, out of nowhere a refrigerator was found and put in our room.

The price of our room was $30 more for Monday night and when I asked about this the front desk said it was because the cruise ships were in town. So beware, they charge more for the same room when the cruise ships are in town and they know all the rooms are taken.

Being a Hilton Honors patron , I expect more from this level of hotel.

Room Tip: If you need a room with a refrigerator ask for a suite.
See more room tips
  • Stayed May 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank StThomasSam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HWSuitesSEATTLE, General Manager at Homewood Suites Seattle Convention Center Pike Street, responded to this review, 6 August 2014
StThomasSam,

Thanks for mentioning me personally. I'm sorry that you did have an issue during your stay and I'm happy that I was able to resolve it for you. We do have different pricing over different nights and through different seasons. This is due to demand and is something that all of our competitor hotels do as well as any hotel I've ever worked in. It is part of our pricing strategy and we do not hide that fact. We hope you will try us again, and I'd be happy to personally let you know the pricing at various times of year if it would help you make your travel decisions in the future to fit more in line with your budget.

Warm regards,

Scott
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edmonton, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 31 May 2014

This was an amazing location for a hotel and just several blocks (downhill) to Pike Place Market! The complimentary breakfast had a great assortment and the hot food selection varied each morning. The rooms were spacious with different options for a full kitchen or kitchenette, and the king beds were super comfortable to sleep in. The only negative was the lack of parking and valet is the best option, but pricey (we parked our car for a few days and walked everywhere downtown as it was so accessible!) You are blocks from Macy's, the Flagship Nordstroms and City Target. **If you are from Alberta, please be sure to mention this before paying in (most) retail stores as you will save the tax! Would stay here again for the price!

Room Tip: They offer a warm "dinner" from Monday-Thursday that is a nice alternative to eating out.
See more room tips
  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Leanneco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HWSuitesSEATTLE, General Manager at Homewood Suites Seattle Convention Center Pike Street, responded to this review, 6 August 2014
Leanneco,

Thanks for taking the time to let us know how we're doing. I'm glad you enjoyed our food offerings. We hope you'll come back next time you are in town.

Warm regards,

Scott
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Homewood Suites Seattle Convention Center Pike Street

Property: Homewood Suites Seattle Convention Center Pike Street
Address: 1011 Pike St, Corner of Pike Street and Boren Avenue, Seattle, WA 98101
Phone Number:
Region: United States > Washington > Seattle
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#24 Business Hotel in Seattle
#35 Romantic Hotel in Seattle
#46 Family Hotel in Seattle
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Homewood Suites Seattle Convention Center Pike Street 3*
Number of rooms: 195
Official Description (provided by the hotel):
Located on the seam of downtown Seattle and Capitol Hill, just blocks from the celebrated Pike Place Market, Paramount Theatre, and the shopping district, our boutique style hotel has the ultimate Seattle location. Featuring 195 individually designed guestrooms and suites that are uniquely Seattle. Additional amenities that will make your Downtown Seattle hotel stay even more comfortable: •24/7 Suite Shop(R) market with snacks, beverages and sundries •24/7 state-of-the-art Precor fitness center with cardio and free weights •Complimentary business center with printers •Complimentary WiFi throughout the property •Coin-operated laundry •One-day valet laundry service (weekdays) •Complimentary grocery shopping service •Hilton HHonors hotel points and airlines miles with every stay •Valet parking only is available at a flat fee of $34(no self-parking is available) Contact Us anytime if we can help you plan your stay at our downtown Seattle hotel. •Amazon Locker "Pomelo" on-site. ... more   less 
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Also Known As:
Homewood Suites Seattle Convention Center Pike Street Hotel Seattle

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