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“Reasonable home base”

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Homewood Suites by Hilton Seattle-Conv Ctr-Pike Street
Ranked #51 of 104 Hotels in Seattle
Reviewed 19 July 2014

My husband, daughter and I stayed at this Hilton property for five nights. It is a good choice for access to the Convention Center, with an easy walk and quick, safe route. Continuing further down the hill, the Market is an easy walk. Going in the opposite direction, a full circle block offers a great variety of restaurants, from pricey to inexpensive (for Seattle). However, this direction gets less nice pretty fast, although my daughter walked blocks by ourselves exploring.
We had a corner king suite on the 6th floor - attractive wraparound layout with full bank of windows on all sides. Small balcony and corner fireplace in the living area. Kitchen is small, but adequate. (One day, we bought all ingredients for dinner at the Market and had a gourmet meal prepped 100% in the room.) The king bed was comfy and bathroom use was convenient from both areas. One problem is that if the sleeper sofa is out, you basically have inches to get in and out of the master bedroom. Annoying, but doable if you cut through the bathroom. Yes, the wallpaper seems dated and some wear is obvious in the bathroom and common areas, but not unacceptable for a hotel room. Convenient coin-operated laundry on alternate floors,but weird that ice machines are also on alternate floors! Also, can't go anywhere w/o room key for security. Street noise didn't bother us - could hear sirens, but minimal other - and we were the room that has two sides fronting the street/interstate. NO noise from adjoining rooms or hallway.
Personnel were all friendly and anxious to help - especially liked Kolya (?) in the eating area. One problem: Each time I called for our car, I arrived downstairs to find that the front desk had not even notified the valets yet, so we always had to wait a few minutes. Housekeeping okay - not exceptional- ran late everyday and if they caught us in the room, always wanted us to tell them we didn't need service that day!
Food: usual Hilton breakfast fare, except NO variety in terms of scrambled eggs EVERY morning. Evening meal was marginal; the salad bar offerings were good enough, but the greens were a little worn every night. Minimal protein and lots of carbs (lasagna, tortellini, veg chili), but it is a pleasant and convenient option if you plan by the menu and realize that you are getting a full meal with drinks and cookies, saving a few $$ for other fun, like dessert from the Cheesecake Factory or Creperie just down Pike from the hotel.

Room Tip: Appears that rooms on higher floors have less street noise. We liked suite 610.
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  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank meaniegreen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HWSuitesSEATTLE, General Manager at Homewood Suites by Hilton Seattle-Conv Ctr-Pike Street, responded to this reviewResponded 6 August 2014

meaniegreen,

We appreciate your detailed review of our property. I'd like to apologize if the front desk did not communicate your needs quickly enough. Great to hear that Kolya provided excellent service and that you found the room to be quiet, that's a tough order in a downtown location. We hope to see you again.

Warm regards,

Scott

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837 - 843 of 1,576 reviews

Reviewed 18 July 2014

If you hope to rest...this hotel is NOT the place to do it. It is located right next to I-5. The hallways stunk like cat urine. The street noise kept us awake all night. Be sure to bring earplugs along! The rooms are VERY spacious and the beds very comfortable. Our breakfast was good. You will have to pay an extra $35/night for parking as it is not included in the price and they don't tell you that when you book!

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
1  Thank Shona T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HWSuitesSEATTLE, General Manager at Homewood Suites by Hilton Seattle-Conv Ctr-Pike Street, responded to this reviewResponded 6 August 2014

Shona T,

We're sorry you were so disappointed with your stay. We do try to be as open and honest about our list of charges as possible. We do list the valet charge of $34/night plus taxes on our website and our agents are trained to mention that during booking. We hope you give us another chance.

Warm regards,

Scott

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Reviewed 17 July 2014

Granted we selected this hotel for location AND price, so in booking we knew it was not the Ritz-Carlton, however, for a Hilton property it was somewhat disappointing. To begin, we were put up in a room on the 3rd floor exposed to significant traffic noise. But the worst part was this was a smoking room in what was apparently the smoking wing, though I had specifically requested a non-smoking room. I did not fight them for a non-smoking suite, as the room odor was tolerable, but the odor walking up and down the hall was an annoyance for the duration of our stay.The entire place had a slightly funky odor, be it on the pool deck or the deck where the laundry was located. The housekeeping services were pretty much atrocious. They left trash, empty coffee cups and glasses on the desk every day of our stay. The sofa bed in our king suite, well, it sucked. A thin mattress over steel frame wrapped in a plastic bag that caused the sheets to slip off all night. Parking was valet only. Though the staff did a great job of getting you your car immediately on request, the property charged $34 (plus tax) daily for parking. The property did a passable breakfast (think "Hampton Inn") and had very stable wi-fi, and the location was quite near some great restaurants and only 10 blocks up the hill from Pike Place Market. They had a good selection of snacks, ice cream etc. for fairly reasonable prices on offer, and they took pretty good care of their (small, outdoor) pool area. I have stayed in many worse places, but also many better better. Next time, I'll spend a few more dollars per night for a higher tier Hilton property.

Room Tip: Get a higher floor in a non-smoking area!
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  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Irrashimasse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HWSuitesSEATTLE, General Manager at Homewood Suites by Hilton Seattle-Conv Ctr-Pike Street, responded to this reviewResponded 6 August 2014

Irrashimasse,

We're sorry you did not enjoy your stay. We hope you will give us another opportunity.

Warm regards,

Scott

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Reviewed 17 July 2014

We spent 3 nights here and it was a very nice place to stay! It was convenient to walk to Pikes Market and to the train that took us to Safeco Park. Our family took up 3 rooms. One of the rooms was not cleaned one day, but other than that everything was clean and the staff was helpful. There was a strange smell in the hallway on the 7th floor, but it seemed to be a problem from one of the other people staying there and not something the hotel staff could do anything about. Overall, we had a nice stay and we would definitely stay here again!

  • Stayed: July 2014, travelled with family
    • Location
    • Rooms
    • Service
Thank Stefanie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HWSuitesSEATTLE, General Manager at Homewood Suites by Hilton Seattle-Conv Ctr-Pike Street, responded to this reviewResponded 6 August 2014

Stefanie C,

Thanks for the kind words about the property and location. We'll see you again!

Warm regards,

Scott

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2014 via mobile

We just finished a 3 day stay here and found it to be the perfect stay for our needs. The Pike's market is an easy (downhill) 1 mile walk with the Washinton Ferry another 1/2 mile past that. The staff were hospitable, offering lunch and dinner suggestions as well as helping with directions. Two groceries were located nearby to help with evening snacks and the room has a few kitchenware items (bring a corkscrew or buy twist off!). The only problem we ran into was when we reported a clogged toilet in the early morning. After a day out we arrived to find it still clogged. When maintenance arrived @ 9:30 pm they said they we not told of our situation sooner. Sounds like miscommunication between shifts. Breakfast was nice with a good variety of options. All in all a nice stay!

Stayed: July 2014, travelled as a couple
1  Thank Annswartz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HWSuitesSEATTLE, General Manager at Homewood Suites by Hilton Seattle-Conv Ctr-Pike Street, responded to this reviewResponded 6 August 2014

Annswartz,

We appreciate your great review of our hotel. I'm sorry about the time it took to repair your clogged toilet and I'm glad it wasn't a detractor to your stay overall. Please visit us again when you return to Seattle.

Warm regards,

Scott

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Reviewed 15 July 2014 via mobile

Everything about our stay was pleasant, beginning with reservations. Rooms are spacious, clean, and stocked. Breakfast was hot and plentiful, but it ends on time so do not show up late. 10 blocks from the Market, last 3 blocks are uphill. Would recommend staying here.

1  Thank Christie H
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
HWSuitesSEATTLE, General Manager at Homewood Suites by Hilton Seattle-Conv Ctr-Pike Street, responded to this reviewResponded 6 August 2014

Christie H,

Thank you for the recommendation. We're glad to have had you stay with us and we'll see you the next time you're in town.

Warm regards,

Scott

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 14 July 2014

we had to make quick arrangements to come to seattle so dad could have surgery and the staff was very helpful and accommodating and understanding our needs. we had a suite and it was very accommodating for mom, us and our granddaughter, it was comfortable and the maid was so helpful and friendly. the food was fresh and tasty.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank Mark A. S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HWSuitesSEATTLE, General Manager at Homewood Suites by Hilton Seattle-Conv Ctr-Pike Street, responded to this reviewResponded 6 August 2014

Mark A. S,

We're glad we could accommodate you during your recent trip to Seattle. And we're sorry that you needed to come for the reason you did. We appreciate the kind words and hope you'll return under better circumstances next time.

Warm regards,

Scott

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Homewood Suites by Hilton Seattle-Conv Ctr-Pike Street

Address: 1011 Pike Street, Corner of Pike Street and Boren Avenue, Seattle, WA 98101-2389 (Formerly Homewood Suites Seattle Convention Center Pike Street)
Phone Number:
Region: United States > Washington > Seattle
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#24 Business Hotel in Seattle
#32 Family Hotel in Seattle
#35 Romantic Hotel in Seattle
Price Range: £100 - £243 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Seattle-Conv Ctr-Pike Street 3*
Number of rooms: 195
Official Description (provided by the hotel):
Located on the seam of downtown Seattle and Capitol Hill, just blocks from the celebrated Pike Place Market, Paramount Theatre, and the shopping district, our boutique style hotel has the ultimate Seattle location. Featuring 195 individually designed guestrooms and suites that are uniquely Seattle. Additional amenities that will make your Downtown Seattle hotel stay even more comfortable: •24/7 Suite Shop(R) market with snacks, beverages and sundries •24/7 state-of-the-art Precor fitness center with cardio and free weights •Complimentary business center with printers •Complimentary WiFi throughout the property •Coin-operated laundry •One-day valet laundry service (weekdays) •Complimentary grocery shopping service •Hilton HHonors hotel points and airlines miles with every stay •Valet parking only is available at a flat fee of $45(no self-parking is available) Contact Us anytime if we can help you plan your stay at our downtown Seattle hotel. •Amazon Locker "Pomelo" on-site. ... more   less 
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Also Known As:
Homewood Suites Seattle Convention Center Pike Street Hotel Seattle

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