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“Somewhat Good experience”
Review of Atomic Helicopter

Atomic Helicopter
Ranked #62 of 118 Outdoor Activities in Seattle
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Attraction details
Recommended length of visit: <1 hour
Owner description: Seattle's best helicopter services, offering custom charters, tours, and flight training since 2012.
Reviewed 2 weeks ago

It was a good tour overall, I would definitely say that their lake tour wasn’t what we expected. Hoped to spend more time On lake but instead it was a Seattle city tour. The cost is pricey compared to other places through Groupon.

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Thank davidafichuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sara A, Guest Relations Manager at Atomic Helicopter, responded to this reviewResponded 2 weeks ago

Hi David,

Thank you for taking the time to review us, we always appreciate feedback from our guests.
We are very sorry to hear that you only had a somewhat good experience as our team worked very hard to secure a same day booking, and when you were unable to make your original flight time and cancelled within an hour of the flight we quickly rearranged the schedule to accommodate a later departure time for you.

We are also sorry our Lake Washington Tour did not meet your expectations however we did follow the flight plan listed on our website, “The Lake Washington tour includes a flight over Mercer Island, Downtown Bellevue, the 520 floating bridge, Husky Stadium, Fremont bridge, Ballard Locks, the Space Needle, the waterfront, Safeco and CenturyLink Fields.”

As for pricing, we at Atomic know firsthand that helicopters are certainly not the cheapest machine to operate/maintain and our rates do not compare with Groupon, a large company that offers great deals at many businesses, deals. While our local competitor is able to operate under cost, we strongly believe putting the money into upkeep of our helicopters so we can maintain our 100% safety rating and paying our experienced pilots well is the right thing to do.

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Reviewed 17 May 2017 via mobile

A very interesting flight. Would highly recommend this to everyone. Pilot and staff very nice. Flight was uneventful and highly recommend this as a to do list in the Seattle area...

1  Thank D G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sara A, Public Relations Manager at Atomic Helicopter, responded to this reviewResponded 10 June 2017

Hello,
Thank you for your review! We are glad that you enjoyed your flight. We pride ourselves in having experienced pilots/staff who truly love what they do and want to share the experience of flying in a helicopter with others and are glad that came across to you in your tour with us.

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Reviewed 10 January 2017
Google Translation

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sara A, Public Relations Manager at Atomic Helicopter, responded to this reviewResponded 10 June 2017
Google Translation

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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