It was a good tour overall, I would definitely say that their lake tour wasn’t what we expected. Hoped to spend more time On lake but instead it was a Seattle city tour. The cost is pricey compared to other places through Groupon.
Thank you for taking the time to review us, we always appreciate feedback from our guests.
We are very sorry to hear that you only had a somewhat good experience as our team worked very hard to secure a same day booking, and when you were unable to make your original flight time and cancelled within an hour of the flight we quickly rearranged the schedule to accommodate a later departure time for you.
We are also sorry our Lake Washington Tour did not meet your expectations however we did follow the flight plan listed on our website, “The Lake Washington tour includes a flight over Mercer Island, Downtown Bellevue, the 520 floating bridge, Husky Stadium, Fremont bridge, Ballard Locks, the Space Needle, the waterfront, Safeco and CenturyLink Fields.”
As for pricing, we at Atomic know firsthand that helicopters are certainly not the cheapest machine to operate/maintain and our rates do not compare with Groupon, a large company that offers great deals at many businesses, deals. While our local competitor is able to operate under cost, we strongly believe putting the money into upkeep of our helicopters so we can maintain our 100% safety rating and paying our experienced pilots well is the right thing to do.