This was my 4th time staying here and despite one small hiccup, the hotel was up to its usual high standard.
The slight hiccup occurred when we used the microwave in the room only to have all of the power in the room shut down. We called the front desk and spoke to a man and waited. After half an hour, I went down to the front desk and spoke to Carole. Carole swapped our rooms instantly and problem fixed.
Whilst I was completely satisfied with how this was resolved, we found out the maintenance guy knew the power outlet in the original room was faulty and would shut down the power if used. So I have to ask the question, if he knew about it, why was it not fixed before giving the room to guests and having an appliance plugged into a faulty power outlet? In fairness to Carole, it appeared the maintenance guy had not mentioned anything about this to the front desk staff.
After this we had no problems whatsoever and enjoyed our stay as always. Great location, great room, friendly staff. We will be back again and will gladly recommend this hotel to anyone visiting Seattle.
- Official Description (provided by the hotel):
- Discover all that Seattle has to offer at the convenient, comfortable Holiday Inn Express Hotel & Suites. Situated between Seattle Center and the heart of downtown s shopping, dining, and entertainment districts, it's an easy walk to Westlake Center Mall, The Showbox, or Benaroya Hall. The world famous Space Needle and Monorail, Pike Place Market, Seattle Art Museum, Pioneer Square, Pier 66, Cruise Terminal 90/91, Microsoft, Boeing and more are so close our ideal location will suit the needs of any business or leisure traveler. Sports fan? We re minutes to Safeco & CenturyLink Fields! We offer parking for standard sized vehicles at $10 per night (limited space). Whether you re visiting Seattle for work or fun, Holiday Inn Express will be your home away from home. Wake up to our complimentary hot breakfast featuring our signature cinnamon rolls, eggs, bacon or sausage, fresh fruit, and more. Maintain your cardio in our free 24-hour fitness center or go for a swim in our heated, indoor pool. Enjoy a leisurely stroll to numerous restaurants and bars. Our friendly, knowledgeable staff will get you where you need to go! The best of Seattle is waiting for you at the Holiday Inn Express Hotel & Suites. Book your hotel reservations now for the SeaHawks NFL or Huskies football season or choose from one of our great King Tut Packages. Great family fun is just minutes away! ... more less
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- Also Known As:
- Holiday Inn Express Seattle City Hotel Seattle
- Holiday Inn Seattle