We stayed at the Silver Cloud on Union Lake at least twice per year, as previous. We usually have had an extended stay, four to ten days, and we loved staying at the SC on the beautiful lake union. It is so close to down town and has shuttles that take us where we need to go for shopping and call ins for restaurants when we do not feel like going out, and literaly across the street to great restaurants. The concierge could use some training to be more familiar with the local venues! The last two times we stayed we were incredibly dissapointed. The staff were just all children with no respect for the clientel, and were so concerned with visiting with themselves they couldn't be bothered to care for the guests. When we asked about guest services all we were told, is "We don't know about those things" I welcome a call of apology from MANAGEMENT! As a business manger myself, I will never again book any rooms through this venue, If you see this review, I have not yet been given an apology!
- Official Description (provided by the hotel):
- Located on the south end of scenic Lake Union, the Silver Cloud Hotel Seattle - Lake Union is two miles from downtown Seattle's finest shops and restaurants and just five miles from the University of Washington campus. The hotel is also located near Seattle Center and the Fred Hutchinson Cancer Research Center, and is only a 20 minute walk to the iconic Space Needle. Most of the guestrooms have spectacular waterfront views of Lake Union and Seattle. All rooms have 42" high definition flat screen TVs, complimentary high-speed wired and wireless Internet access, microwaves, refrigerators and laptop safes. A complimentary Silver Cloud breakfast is offered daily in addition to use of our brand new fitness center. The hotel features an indoor pool and spa and offers local area shuttle service. ... more less
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- Also Known As:
- Silver Cloud Inn - Lake Union Hotel Seattle
- Silver Cloud Hotel Lake Union