We ended up at the Hotel Nexus as a result of the hotel we'd been booked into and paid for had no knowledge of our reservation! Nexus staff were so welcoming and helpful; Matt gave us an upgrade to help make up for the experience we'd had at the other hotel after 26 hours of travel. It was great to find a friendly face after that trauma! The next day Steve helped us check that all the rest of our holiday bookings would be honoured, and the the free shuttle downtown was a great bonus.
Thanks go to Matt & Steve for turning what could have been a disaster for the 1st 2 nights of our trip into a wonderful stay.More
- Free Wifi
- Breakfast included