I rarely write reviews - however I feel it's necessary to alert paying customers about this experience - By far the worst hotel experience I have ever experienced - RUDE INCOMPETENT STAFF - NO CONCEPT OF CUSTOMER SERVICE - pay attention to the unfavorable reviews of this property because they are spot on -our story- after travelling all day -the 3 of us arrived at 11:30 pm only to wait over 30 minutes to find out they only had rooms with one bed. Did I mention no communication during that time - just waiting.
No apologies - no explanations - just a cot. A cot was delivered after 20 more minutes with no sheets - the mattress covered with stains and old food crumbs - mold on the pillows - oh and the extra bonus - junkies in the hallways and the parking lot smells like decomposing flesh.
- Official Description (provided by the hotel):
- Hotel Nexus is a non-smoking establishment located in north Seattle close to shopping and area medical centers, convenient to all of greater Seattle. The hotel offers complimentary hot breakfast buffet; complimentary area shuttle, high-speed Internet; free parking, business center, fitness center, outdoor pool, restaurant and room service. Guestrooms include granite countertops, hardwood furnishings, Serta Perfect Presidential Suite Diamond Plush beds, refrigerators, microwaves, coffeemakers, hair dryers, irons/ironing boards, and cable TV. Pets allowed in specific rooms (fee). ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Ebookers, Hotels.com, Odigeo, Priceline, TripOnline SA, Traveltool, S.L.U., Evoline ltd, getaroom.com and Cancelon so you can book your Hotel Nexus Seattle reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Nexus Hotel