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Hotel FIVE - A Staypineapple Hotel
Ranked #27 of 101 Hotels in Seattle
Certificate of Excellence
Melbourne, Australia
Level 5 Contributor
64 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“loved it”
Reviewed 13 November 2012

This was a sleek modern hotel, in a good position close to all the sights. The staff were very helpful, especially the waitress in the cafe for breakfast, which had very good food at reasonable prices. The shower was the best we have had. The only issue was that it was a bit scary walking back after dark.

Room Tip: A room at the back away from monorail would be quieter.
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  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ptj6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcoBaumann, General Manager at Hotel FIVE - A Staypineapple Hotel, responded to this review, 18 November 2012
Dear ptj6,

Thank you so much for your feedback! It's great to hear that you had an enjoyable stay and that our shower made such an impact! We look forward to having you as our guest again soon!

Marco Baumann
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,352 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (281)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
salem, oregon
Level 6 Contributor
160 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 12 November 2012 via mobile

I was hoping for a sleek modern experience but Hotel Five was mostly bad art with a lot of 5s...
The front desk guy Riley had great customer service but frankly there's no bar or nothing that cool near the hotel & the hotel offers No Amenities. Parking cost $15 and the wifi as others have stated, is horrible. Didn't even turn on the TV. No view. Hotel Five is a whole lotta nothin.
The room offered a sleek-looking bathroom but not all that functional for my Big Guy Hubs- it's just on the smallish side and hard to maneuver if you're a 6'3" dude. Exception- nice shower. The loud & flush-blasting toilet was obnoxious & felt like u were sitting on a jet plane. Terrible.
I didn't see any other guests (not shocking) but I did hear a few doors slam. Didn't try the restaurant cuz I felt like $170 for an average room & $15 for parking was enough for one establishment. Happily I get to write-off this hotel experience on my work tab but no way I'd go back for a personal trip.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank bexnate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcoBaumann, General Manager at Hotel FIVE - A Staypineapple Hotel, responded to this review, 18 November 2012
Dear bexnate,

Thank you for your candid review. We appreciate all feedback from our guests, no matter how difficult it is to read. We strive to continuously improve our services and amenities and will take your comments to heart. Thanks so much for pointing out the service you received from Riley. We're proud of our team members and will pass your compliments on.

We're truly sorry that your experience at our hotel was not what we intended. If I may be of any service to you in the future, please do not hesitate to contact me directly at mbaumann@staypineapple.com.

In the meantime, all the very best!

Marco Baumann
Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Jersey
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 November 2012

A wonderful alternative to the standard business hotel: hardwood floors, interesting artwork, sliding painted glass doors on the first floor, parking right on the site. Delicious coffee (of course) and tiny cupcakes in the lobby at the end of the day. Very helpful desk staff: recommended a simply delicious lunch restaurant close by, and a good dinner restaurant on the water. Very convenient to rapid transit (right under the monorail, which is essentially silent) and the waterfront.

Room Tip: All rooms seemed to be well sound-proofed.
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  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JasonM_1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcoBaumann, General Manager at Hotel FIVE - A Staypineapple Hotel, responded to this review, 18 November 2012
Dear JasonM_1960,

Thank you for your glowing review of your stay! Moreover, we're so pleased that you enjoyed yourself while visiting Seattle! We hope to welcome you to our hotel again! In the meantime, all the very best!

Marco Baumann
Managing Director
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American in Paris
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 8 November 2012

This hotel was mediocre..The staff was nice but I found the hotel to be situated in a deep construction zone. It was very noisy. My internet barely worked which I find unacceptable in 2012. The front desk said that it was because my room was the farthest from the elevator. In any case, I could not work from my hotel room which did not make me happy. The room was clean but the bed spread really needed to be refreshed or thrown out...Ok for the value but I would not stay her again.

Room Tip: Get a room by the elevator if you want internet service.
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  • Stayed November 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tizzylish65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcoBaumann, General Manager at Hotel FIVE - A Staypineapple Hotel, responded to this review, 18 November 2012
Dear tizzylish65,

Thank you for your review. Our guests' feedback, no matter how difficult it is to read, is very helpful for us as we strive to increase our service levels in all areas. Thank you for taking the time to give us your impressions of your stay. We're sorry to read that you would choose not to come back.

We agree that the shoddy internet service you experienced is unacceptable. We are very close to having a significant and final correction to this issue.

Thanks once again for your candor and if I may be of any service to you in the future, please don't hesitate to contact me at mbaumann@staypineapple.com

Marco Baumann
Managing Director
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Big Sky MT
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 November 2012

My husband and I stayed here while in town for a wedding. Great location for walking everywhere and only a few blocks from the link. We loved the fresh clean rooms and fond our king room to be nice and roomy. We enjoyed a delicious chicken fried steak waffle sandwich, I highly recommend!
The top pot doughnut shop across the street was a bonus too!

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lyndsey88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcoBaumann, General Manager at Hotel FIVE - A Staypineapple Hotel, responded to this review, 18 November 2012
Dear Lyndsey88!

So happy that your time with us a memorable one! We like chicken fried steak and waffles....we love them together on one plate! So glad that you agree! We hope to welcome you back soon!
In the meantime, all the very best from Seattle!

Marco Baumann
Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brighton, United Kingdom
Level 2 Contributor
6 reviews
3 hotel reviews
Reviewed 5 November 2012

Definitely recommend this hotel for city visits.
Great location and very cool decor - definitely better than the usual chain hotel we have stayed in a million times.
Rooms felt unique and bathroom was fab.
We walked from the airport train and only took about 5mins.
Loved it all.

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lauraj82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcoBaumann, General Manager at Hotel FIVE - A Staypineapple Hotel, responded to this review, 18 November 2012
Hello lauraj82!

Thank you so much for your review and accolades about your stay with us.
Being a resident of the UK, we hope that you will have the opportunity to visit us in Seattle again!
Thanks again for your glowing feedback!

Marco Baumann
Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 November 2012

Smelly room, crappy internet, parking spots are incredibly tight too. The staff was sometimes helpful, at other times not so much. When asked if it’s safe around area response was, “Well…. Yeah, I guess.” But for the price, it is a decent location. Recommend it if no other option available.

  • Stayed November 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank PriscilaV390
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcoBaumann, General Manager at Hotel FIVE - A Staypineapple Hotel, responded to this review, 18 November 2012
Dear PriscilaV,

Thanks for giving us your feedback. We're sorry that your experience in our hotel was not what we strive for on a daily basis. I am very concerned at the response you received from our staff. Needless to say, this feedback allows us to re-train and educate our team in delivering the appropriate responses our guests deserve and should expect.

If I may be of service to you personally, please do no t hesitate to contact me at mbaumann@staypineapple.com. Thanks once again for your review of our property.

Marco Baumann
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel FIVE - A Staypineapple Hotel

Property: Hotel FIVE - A Staypineapple Hotel
Address: 2200 5th Ave, Seattle, WA 98121
Phone Number:
Region: United States > Washington > Seattle
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#21 Family Hotel in Seattle
#26 Romantic Hotel in Seattle
#32 Business Hotel in Seattle
Price Range (Based on Average Rates): £££
Hotel Class:3.5 star — Hotel FIVE - A Staypineapple Hotel 3.5*
Number of rooms: 116
Official Description (provided by the hotel):
Check in. Then check out The Emerald City.The sights. The sounds. The scenery. Seattle is known for a lot of things and there's no better home base than Hotel Five. Located in the heart of downtown on the corner of 5th Avenue and Blanchard, you're mere steps from the city's most famous attractions. Just five blocks away you'll find the Seattle Center, home of the Space Needle, Experience Music Project and Pacific Science Center. And only six blocks from the hotel is the bustling Seattle Waterfront, World Famous Pike Place Market, and the city's best shopping areas-Pacific Place, Westlake Center and the Nordstrom flagship store. Even better, the hotel is conveniently located on the Free Transit Bus Line so it's just a quick ride to Qwest Field, home of the Seattle Seahawks and Seattle Sounders, as well as Safeco Field, the Seattle Mariners' home turf. And after a long day of exploration, come home to a world of creature comforts while you Staypineapple at Hotel Five. ... more   less 
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Also Known As:
Hotel 5
Ramada Inn Seattle
Ramada Downtown Seattle
Ramada Seattle
Ramada Inn Downtown Seattle

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