First off - expectations of the place were rather high based on the 4.5 rating of the Hotel 5. Photos looked great - with an Art Deco feel, etc.
We were looking forward to a nice, unique experience vs the chain hotels we frequent.
The reality of the hotel is that it is a "re-done Ramada", with a few cheap add-ons. A front desk person explained "it is over 40 years old" to me.
The front desk "help" are not too friendly - and offer very little in terms of input/advice or suggestion (they don't make much eye contact either - just staring at computer screens when you try to engage in conversation).
Fellows in bright yellow shirts are engaging - (I think they were concierge ? Bellhops? Don't exactly know...) and interactive - but don't provide much in regard to suggestion, or even attempt to assist you with luggage.
Highlight - the beach cruiser bikes you can utilize at no additional cost.
Lowlight - Max's (Cafe/restaurant) in the hotel. I've never received such terrible service or hospitality in any restaurant. Slow is one thing - curt and abrupt (with eye rolls from waitress staff for simple requests) is another.
Rooms are rather small but kept clean. One person bathroom sinks keep traffic tight. There are no refrigerators in the room - and only bags of ice offered on the 2nd floor (no ice machines ).
The hotel is well positioned in the heart of Seattle - however, ordering a car/transportation from the front desk was laughable: "you have to wait outside by the curb or the car will leave". (Why call the front desk for transportation then?)
The Pineapple idea is a cute one (cold infused pineapple water and the once daily pineapple mini muffins), although the delivery of hospitality came up short.
PS - get the Park Pass (if traveling to the Space Needle, etc). No mention was provided by the Hotel 5 staff - but "discovered" through our own travel.
A good hotel for something close to downtown (only book at a low rate) but not much else to highlight.
- Official Description (provided by the hotel):
- Check in. Then check out The Emerald City.The sights. The sounds. The scenery. Seattle is known for a lot of things and there's no better home base than Hotel Five. Located in the heart of downtown on the corner of 5th Avenue and Blanchard, you're mere steps from the city's most famous attractions. Just five blocks away you'll find the Seattle Center, home of the Space Needle, Experience Music Project and Pacific Science Center. And only six blocks from the hotel is the bustling Seattle Waterfront, World Famous Pike Place Market, and the city's best shopping areas-Pacific Place, Westlake Center and the Nordstrom flagship store. Even better, the hotel is conveniently located on the Free Transit Bus Line so it's just a quick ride to Qwest Field, home of the Seattle Seahawks and Seattle Sounders, as well as Safeco Field, the Seattle Mariners' home turf. And after a long day of exploration, come home to a world of creature comforts while you Staypineapple at Hotel Five. ... more less
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- Also Known As:
- Hotel 5
- Ramada Inn Seattle
- Ramada Downtown Seattle
- Ramada Seattle
- Ramada Inn Downtown Seattle