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“Faultless!” 5 of 5 bubbles
Review of The Maxwell Hotel - A Staypineapple Hotel

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The Maxwell Hotel - A Staypineapple Hotel
Ranked #9 of 100 Hotels in Seattle
Certificate of Excellence
Ballynahinch, United Kingdom
Level Contributor
42 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Faultless!”
5 of 5 bubbles Reviewed 29 May 2011

My husband stayed here for 3 nights before going on an Alaskan Cruise and I cannot fault anything about the hotel. As we were celebrating our 50th birthdays and 20th wedding anniversary whilst at the hotel, we were upgraded to a suite. Great amenities, really clean and free pineapple cupcakes in the afternoon! Staff were very friendly and efficient. Yes, its a bit further from the city centre than a lot of the hotels, but everything about it, more than makes up for it. Highly recommended

Stayed May 2011, travelled as a couple
Helpful?
1 Thank Tricia063
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,373 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (526)
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  • Danish first
  • Dutch first
  • English first
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English first
Berkshire, Massachusetts
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 29 May 2011

New hotel (one year). Interesting decor... funky but cool... modern. Impeccably clean. Blocks from attractions like Space Needed, Experience Music Project, Duck Tours. Free locked/secure parking.

No restaurant or breakfast in hotel, but blocks from some that are great... Peso's food was wonderful. Coffee, water , refrig and microwave in room. Coffee bar with very lite fare in lobby.

Recommend for couples, families>

Room Tip: Ask for room with view of the space needle..
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  • Stayed May 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank jeanspo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pearland, Texas
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 26 May 2011

After all the reviews I read, I decided to book The Maxwell. It was an excellent decision. We parked in their garage with no problem. Check in was easy and after getting in to our trendy room, we walked from hotel to Space Needle and Monorail with no problem. When we returned in the afternoon, they had coffee and cupcakes set out which was a nice treat. It was very reasonably priced also. I had written a comment when I reserved the room and asked for a view of the space needle. When I got into the room and opened the curtains, there was the space needle right across from us. I highly recommend staying here if you visit Seattle.

  • Stayed May 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Erin29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria, British Columbia
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 25 May 2011

Excellent quiet location, friendly staff and comfortable rooms. We chose this hotel for a family Victoria Day long weekend get away. The hotel was offering a buy 2-nights get 1-night free so we decided to try it after reading the reviews on TA. The hotel is located within walking distance from the Space Needle. We arrived in Seattle by the Victoria Clipper ferry and used the Town Car service to get to the hotel (cost us $20). Taxis are also available at the ferry terminal but we opted for Town Car because of the size of our party. You get a variety of restaurants and coffee shops near the hotel (Thai, Vietnamese, Greek, Italian, etc.). There's even a small supermarket closeby. Make sure to try Toulouse on Queen Anne Street for breakfast (loved their Creole dishes) or dinner at Gloria's Greek Deli (as featured on DDD). Great food and atmosphere.

We found the front desk very friendly and helpful, especially Melanie. Overall, the service was excellent. The pool was small but just perfect for our little ones. They loved the complementary "kids cart" that came with games, legos and other goodies. Request the cart when you check in and they will bring it up to your room, if it's available. The hotel also has a small fitness room with treadmills and exercise equipments. The lobby is huge with a warm fireplace and lots of sitting areas. Parking is free, but not enough stalls for larger vehicles. We had a mini van, and only on one occasion, we couldn't find a stall that wasn't a tight fit.

Our Prima Donna room was spacious (2 kings and a sofa bed), modern through out and very clean. Large flat screen TV with lots of channels, Keurig coffee machine with complementary coffee, free water bottles everyday and popcorn for the microwave all made our stay very enjoyable. The bed is very comfortable if you prefer soft mattress and fluffy pillows. The large bathroom came with a jetted tub and rainfall shower. Only complaint is that there's no fan so it can get little steamy if you like long hot showers.

We enjoyed walking around the Space Needle park area and the big water fountain. Our 4 year old joined in the fun with the other kids running through the water sprays and getting all wet. We also spent a day at the Woodland Park Zoo which had a special dinosaur exhibit at the time. The animals were amazing to watch; there's even a petting zoo for the kids. We saw everything from penguins to snow leopards. A must visit if you have small children who love animals.

For shopping, we went to the Premium Outlet (45 minutes by car) and downtown Seattle department stores (5 minutes from where we are). Stocked up on sports clothing at the new Under Armour store from the Outlet. If you need a car for the day, you can conveniently rent one from the downtown Hilton Hotel (Alamo/National). Lots of stores but not enough time.

All in all, I would say the Maxwell is a small-to-medium family oriented hotel with all the amenities of the high end downtown hotels, but without the extra costs. Our family would definitely stay here again.

Room Tip: Check hotel website for deals.
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  • Stayed May 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank FamilyGuyBC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cincinnati, OH
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed 25 May 2011

We stayed two nights at Maxwell at a great rate from their website. The service is great. We arrived early, at 11 am, and not only did they have a room but a free upgrade to a Space Needle view. The staff also gave good advice for restaurants and arranged someone to drop us off at the train station for free.

The room was very good and we had no problem with noise as mentioned in other reviews, but the hotel was not that busy. We walked everywhere and found the location to be ideal in a mixed residential / commercial neighborhood with lots of record stores and good food. It is about 1.5 miles to Pike Place Market but an easy walk we did 3 times.

Overall the hotel presents a terrific value with great service over the upscale chains downtown. I highly recommend for leisure travelers in the area.

  • Stayed May 2011
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lizzy911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 23 May 2011

I stayed one night at the Maxwell for a work trip and would definitely come back for both work and personal travel. When other hotels nickel and dime you for all kinds of charges -- like internet service and bottled water in the room -- it's refreshing to have a hotel like the Maxwell reach a higher level of customer service by providing these amenities and features for free. I loved the hardwood floors in the rooms -- a very nice change from the usual musty hotel carpet. The rooms include many features that make your stay more comfortable -- a fridge, a microwave, a DVD player, multiple electrical outlets on each wall, and coffee maker. Pineapple cupcakes and complimentary coffee are available in the lobby throughout the day. Most of all, the rates were cheaper (more than $100 less per night) than comparable Kimpton and other smaller-scale hotels. I will definitely return to the Maxwell for my next visit to Seattle.

  • Stayed May 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank mcvu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
84 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed 18 May 2011

This hotel is beautiful and the rooms are spacious and up to date! I loved the contemporary feel of this hotel. However, there are a few things that I would like to point out. Quirk #1, Upon arriving and checking in I was greeted by a rude woman at the front desk. She was short and snappy with any questions that I had. I asked her where the stairs were to get to the 2nd floor, she told me, obnoxiously, there weren't any and that I'd have to take the elevator and she looked at the man standing next to her and rolled her eyes. I thought that was a joke, I mean what hotel doesn't have stairs? Also, telling me "good luck in finding a parking space" However, upon checking out 2 days later, the gentlemen at the front desk were more than helpful with any questions I had and even with helping me locate a cart for my luggage. The maid service was also very friendly in asking how I was and if I needed anything. Quirk #2, The curtains on the 2nd floor are see thru, which meant that the people outside could see in, I even had a complete stranger start waving at me from the street and there was no way to close them. Not comfortable at all knowing that anyone could see in. Quirk #3, You can hear very clearly thru the walls and since there are nice hardwood floors, you can also hear the people above you walking around and babies crying next door. Parking wasn't really an issue, it was secured and right under the hotel so I didn't have to walk our into the rain or pay for parking. The wireless internet kept going in and out and was hard to get access to. The bathroom was amazing. It's size was perfect and it had plenty of space and counter space, the open shower was a nice touch as well. The room decor was a perfect flow with the contemporary hotel feel. The bed was soft and new, and so were the pillows. Overall, I would stay at this hotel again and I would recommend it to friends. I would just forewarn them about the things mentioned above first.

Room Tip: spacious rooms, contemporary, elevator only.
See more room tips
  • Stayed May 2011, travelled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Gagirltravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Maxwell Hotel - A Staypineapple Hotel

Property: The Maxwell Hotel - A Staypineapple Hotel
Address: 300 Roy Street, Seattle, WA 98109-4114
Phone Number:
Region: United States > Washington > Seattle > Magnolia / Queen Anne
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 100 Hotels in Seattle
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — The Maxwell Hotel - A Staypineapple Hotel 3.5*
Number of rooms: 139
Official Description (provided by the hotel):
The spirit of Seattle comes alive at The Maxwell Hotel. Every member of our experienced staff delivers genuine service from the heart. Our colorful and original interiors provide a warm and inviting ambience with delightful details such as our large mosaic pineapple, commissioned mural paintings and children's art tiles accenting the indoor swimming pool. Fun, creative, and unexpected touches like these make this downtown Seattle hotel an original Seattle icon. A short pace from the Space Needle and other attractions, your perfect Seattle home awaits. Staypineapple at The Maxwell Hotel. ... more   less 
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