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“Colorful and Modern Hotel - Definitely recommended!”

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The Maxwell Hotel - A Staypineapple Hotel
Ranked #9 of 100 Hotels in Seattle
Certificate of Excellence
Honolulu, Hawaii
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Colorful and Modern Hotel - Definitely recommended!”
Reviewed 21 April 2012

Booked the Duet Queen Hill room here for $99.00 a night. We stayed here for 6 nights. It was a very modern and artsy hotel. The lobby had a table with complimentary coffee and cute bite sized pineapple cupcakes! It also connects to an AWESOME restaurant, The ROCK (Try their Brown Sugar Mozz Bread! Addicting!)

I'm not sure if we just went during a bad season because the hotel was quite empty. I didn't understand why because it's such a nice boutique hotel but I'm assuming the reason might be that it's not within easy walking distance to the city on the map or something. But you can catch the monorail at the EMP for like $2.50, which is a 5 minute walk from The Maxwell. They also offer complimentary bicycles! We walked and caught the monorail most days. If you don't mind walking and the weather is good, I recommend you walk to the city. You get to know your way around and may see something cool and interesting. It took us about 30 minutes to get to Pike Place? Mind you, it was our first time there and we followed our handy dandy GPS on our phone. The parking lot is in the back. And very easy to access. Even if there were more people in the hotel, they have a lot of stalls.

The room was really cool! The colorful deco, art and modern feel followed throughout the hotel. There was a flat screen t.v., heater/ a.c., DVD player, mini fridge, Tommy Bahama toiletry and OH! A KEURIG! The shower was a little strange because there were no curtains or doors and every time we showered the water would splash onto the bathroom floor. No big deal but one huge complaint I had was that the water only got slightly warm the first 3 days. After a cold, cold adventure outside all I want to do when I get back is take a nice HOT shower. The next morning I informed the front desk receptionist and he had told us that a couple had complained about that as well the OTHER DAY and will let the janitor know again when he gets in. (-__-) When he gets in? Really? But it's all good, they FINALLY had the heater fixed that night. And the nice young man was actually very friendly and greeted us the three times we saw him.

The bed was average. Pillows were fluffy, but the comforter was kind of stiff..it could use a spin or two in the dryer with 4 sheets of bounce fabric softener. But other than that, I will definitely book this hotel again when we go back to Seattle for snowboarding. Still a great hotel, I just had some minor issues.

P.S. There's a convenient 24 hour supermarket and a drug store within a short 3 minute walking distance. While you're walking there stop by a good restaurant McMenamin's. Their clam chowder is seriously delicious! And they have a good organic ketchup they get from Portland..just do it.

Hope this helped a little. Have fun!

  • Stayed January 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
3 Thank KBelleH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tyler S, Manager at The Maxwell Hotel - A Staypineapple Hotel, responded to this review, 23 April 2012
We can't stop blushing! Thank you for taking the time out of your day to leave such wonderful feedback and photos of your recent stay. We're very happy that you enjoyed yourselves while staying with us.

I do apologize about the hot water issue and was happy to see that we were able to get it corrected for you during your stay.

We really appreciate your review and look forward to welcoming you back when the snow starts to fall again this winter. Please do feel free to visit before then if you'd like! Seattle is quite nice in the Summer as well.

Tyler Suddith
Hotel Manager
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2,405 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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annandale, va
Level Contributor
58 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 17 April 2012

Stayed here three separate times over the course of a week and a half. Encountered nothing but good service and clean rooms. i really liked: the ambiance, the "feel" of the hotel (modern, clean, just short of luxurious), the single cup Keurig coffee maker in the room, big bathrooms, comfortable beds.
The restaurant/bar downstairs is a little too collegey for my taste, but had a decent crowd most evenings.

Somebody mentioned the noise. I remember the wind, but didn't think anything about it. I'm a heavy sleeper though.

  • Stayed April 2012, travelled with family
    • Value
    • Location
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Helpful?
1 Thank LL_in_NoVa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tyler S, Manager at The Maxwell Hotel - A Staypineapple Hotel, responded to this review, 19 April 2012
Family! That's how we feel after three separate visits in such a short period of time. Thank you for being a wonderful repeat guest. We're very happy that you found us to be both comfortable and a "Home-away-from-home" on your travels to the Pacific Northwest.

We hope to welcome you back to The Maxwell Hotel on your next trip to Seattle. Thank you for your comments and feedback.

Tyler Suddith
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 17 April 2012

The Maxwell Hotel is very convenient in regards to location, restaurants and more.
The rooms are very comfortable and the hotel also has an underground parking area.
The staff are helpful and knowledgeable.
Definitely higher standards at a reasonable price.
I will be back.

  • Stayed April 2012, travelled on business
    • Value
    • Location
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Helpful?
2 Thank DWE13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spokane, Washington, United States
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 April 2012

I looked at all the hotels close to the Seattle center and Belltown area. We stayed April 8th and 9th for Radiohead that was playing at the keyarena . This Hotel looked clean and modern . It had plenty of appeal and a great price. When we arrived we were so pleased at our room. We took advantage of the bikes they had to ride around. We used the free shuttle to go to Westlake mall and swam in the pool. So many great things about this hotel , coffee in the room was good, bed was extremely comfortable and it was a good sleep with no noises. One block from the Key arena and right across the street are 4 places to eat, including pho that was to die for. The best part was the staff. One gentlemen especially made this a great trip for us . I woke up on the 9th and got an email saying that I would be charged for not showing up to the hotel the night before. I instantly realized we double booked . I went down and talked to the man at front desk. He was so polite and assured me that we would not be charged for my mistake. Anytime we go to Seattle again, we will stay here.

Room Tip: i like our room 252 cause it was far from the elevator , which i think helped with any possible nois...
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  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jessica R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 14 April 2012

My boyfriend and I went down to Seattle for the night for the Mariner's game and was very impressed with The Maxwell hotel. The front staff were friendly, young, and knowledgeable. No problems checking in or out, LOVED the free underground parking and the rooms are very clean and modern (dark hardwood floors, mounted flat screens, bright colours). Close enough for an 8 dollar cab ride into the city, and far enough from the crazy sports crowds. Will recommend this hotel and definately stay here next time.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank Erin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tyler S, Manager at The Maxwell Hotel - A Staypineapple Hotel, responded to this review, 19 April 2012
Go M's!

First, thank you for staying with us. Secondly, thank you for commenting on it! We value all of our guests feedback, good or...not so good. We're delighted that you had a great stay!

I will be sure to pass on the kind words to our staff. We take great pride in providing each of our guests with their own unique experience. It is wonderful to hear that you enjoyed yours!

The Mariners have 65 home games to go, so please come see us again soon. We're ready to welcome you back with our brand of authentic hospitality, as well as our pineapple cupcakes.

Cheers!

Tyler Suddith
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
HOOD RIVER
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 April 2012

This was our first stay at the Maxwell and in this part of Seattle. We chose it for proximity to the Key Arena and found it to be an excellent location for exploring Pike's Market, the SAM, and Belltown. The Maxwell is super close to the space needle and there are lots of restaurant and bar options in the vicinity.

The room was clean and comfortable. The windows even open a little for fresh air. The bed and pillows were super comfy and they offer complimentary afternoon coffee and a small snack. The staff was friendly and helpful. Parking was quick and easy. You can get around easily without driving. We walked everywhere, but you could easily cab around.

Overall excellent choice for a one-night visit, especially if you're seeing a show at the Key Arena. I'd stay here again.

One last note, the Maxwell is close to the train station as well, so you could easily train from Portland and get by fine with no vehicle.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank aprildon6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portland, Oregon
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 12 April 2012

We were in Seattle for an overnight visit to see the Gauguin exhibit at SAM and wanted a decent clean place at a reasonable rate. We found the Maxwell. It was clean, comfortable and the staff were pleasant and accommodating. We loved it.

We did not encounter any of the wind noise others have reported - our room was on the front on the 2nd floor.

They even have free secure parking. I had read several reviews complaining about the size of the parking stalls but we had no problems parking our station wagon. I can imagine if it's a busy time of year and you're driving a larger vehicle it might be trickier but no more so than any other indoor parking lot.

One quirk was that our room had a bath tub and separate shower - there were wall mounted soap dispensers by the sink and in the shower but not by the tub so you had to get a good handful of soap before getting into the tub :) This was mentioned to management who are correcting the situation - like I said, good staff.

We'll be back.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SpeyFlyGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tyler S, Manager at The Maxwell Hotel - A Staypineapple Hotel, responded to this review, 19 April 2012
Thank you for your review on TripAdvisor on the Maxwell Hotel. We appreciate and value your feedback. We're happy you found our hotel fit your needs during your stay with us.

Thank you for commenting on our parking garage. You mentioned that you found no trouble with getting a spot. We're happy to hear this. You are correct in your guess that on busy nights, it does fill up quickly. This is why we offer our complimentary parking on a first come first serve basis.

In place of installing an additional soap pump, we've decided to continue offering the small bottled shampoo/conditioner/body wash at the tub. With only 5 rooms in our hotel having a bath tub we feel comfortable that this will not noticeably increase our plastic waste. Thank you for bringing this nuance to our attention!

We look forward to your future visits!

Tyler Suddith
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Maxwell Hotel - A Staypineapple Hotel

Property: The Maxwell Hotel - A Staypineapple Hotel
Address: 300 Roy Street, Seattle, WA 98109-4114
Phone Number:
Region: United States > Washington > Seattle > Magnolia / Queen Anne
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 100 Hotels in Seattle
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — The Maxwell Hotel - A Staypineapple Hotel 3.5*
Number of rooms: 139
Official Description (provided by the hotel):
The spirit of Seattle comes alive at The Maxwell Hotel. Every member of our experienced staff delivers genuine service from the heart. Our colorful and original interiors provide a warm and inviting ambience with delightful details such as our large mosaic pineapple, commissioned mural paintings and children's art tiles accenting the indoor swimming pool. Fun, creative, and unexpected touches like these make this downtown Seattle hotel an original Seattle icon. A short pace from the Space Needle and other attractions, your perfect Seattle home awaits. Staypineapple at The Maxwell Hotel. ... more   less 
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