I live 2 hours from Seattle & when I go into downtown, I usually stay the night, so I have stayed in many of the hotels. This was my first at the Maxwell Hotel & I stayed here because I was attending a performance at McCaw Hall in Seattle Center. I very much enjoyed this hotel, more than I expected.
It's not plush, doesn't have the warm Northwest wood tones & comfy ambiance, doesn't have a great location for most downtown offerings. But enough of what it doesn't have. What it DOES have is the perfect location for Seattle Center events, a delightfully friendly & helpful staff at Guest Reception, free parking ($40 + tax at most other downtown hotels), large rooms with self coffee service AND ceramic coffee mugs (you get paper at other "top" hotels), a guest refrigerator (other hotels often charge a fee) & a microwave (a rarity in other downtown hotels). Oh, and free wi-fi. Always a plus. I detest being nickel & dimed for wi-fi by 5* hotels.
The bathroom was large & had lots of counter space to spread out on. The floor had heating in the tiles, but sadly not enough & it was still cold. The shower did not have a curtain or door & I found that also a little cold. There was no extra heat in the bathroom & an open shower was rather chilling. Towels were thick & plush & plenty of them.
Decor is kind of a cross between South Beach Miami, Caribbean & Industrial. Bright colors, oddly mixed with stripes & patterns … but it all works. Definitely not your typical Northwest. The Industrial decor was more a feeling … it just felt somewhat industrial, from the hallways, to the elevators, to the furniture. Not that it was unpleasant … it wasn't.
The restaurant served good pizza & microbrews & the staff was also very friendly & provided excellent service. They had a large menu; pastas, salads, hamburgers. When I came "home" at about 11pm, the place was very busy; seems quite popular.
But very best of all -- I've saved the best for last -- was the incredibly comfortable bed. I still am in amazement. Their bed has beat out almost every other hotel bed in Seattle for comfort. And none other have topped it … I would give it a tie for comfort with maybe 2 or 3 other downtown hotels. This was quite simply a fabulously comfortable bed with excellent pillows, soft comforter & fine linens.
A lot of hotels, for some reason, tuck in so much of the sheets, blankets & comforters at the bottom of the bed, that it's almost like being short-sheeted. I'm tall, so if I want the blanket to reach higher than my waist, I have to virtually re-make the bed. It drives me crazy. It was so nice to climb into an amazingly comfortable bed, pull up the comforter & have it reach my ears!
Reasons why I'm not giving it 5 stars? Location. Although they do have a free shuttle to tourist spots in downtown, it stops running at 5:30pm, & I'd rather walk anyway. This hotel is walkable to downtown, but it's a bit of a walk. You could also catch the monorail at Seattle Ctr. And breakfast. No place nearby that I know of for breakfast. The restaurant is not open for breakfast. They do have a coffee bar in the lobby, with pastries, but that's it.
For the price, for the comfort, for many reasons, this was a great hotel. The next time I head to Seattle Center or anywhere near that area, I will definitely stay here.
- Official Description (provided by the hotel):
- The spirit of Seattle comes alive at The Maxwell Hotel. Every member of our experienced staff delivers genuine service from the heart. Our colorful and original interiors provide a warm and inviting ambience with delightful details such as our large mosaic pineapple, commissioned mural paintings and children's art tiles accenting the indoor swimming pool. Fun, creative, and unexpected touches like these make this downtown Seattle hotel an original Seattle icon. A short pace from the Space Needle and other attractions, your perfect Seattle home awaits. Staypineapple at The Maxwell Hotel. ... more less
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