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“Three and a half stars”

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The Maxwell Hotel - A Staypineapple Hotel
Ranked #7 of 101 Hotels in Seattle
Certificate of Excellence
Victoria, Canada
Level 6 Contributor
161 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
“Three and a half stars”
Reviewed 31 March 2014

The suites are large for a family. Beds and pillows were very comfortable but there was a lot of light coming in from the hallway and the flashing light on the smoke detector. Almost all of the lampshades were tattered. Housekeeping was very good.

Room Tip: Try to stay on the top floor. There can be a lot of noise from the rooms above you.
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank BCBusinessTraveller2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Woody B, Manager at The Maxwell Hotel - A Staypineapple Hotel, responded to this review, 6 May 2014
I'm sorry that we didn't take better care of you. We truly aim to please and we are very concerned when we fall short. Email me directly for your room number so that we can fix those lampshades and correct any other issues. Thank you for staying!
All my best, Woody Braden - wbraden@staypineapple.com
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Portland, Oregon
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 March 2014

Super welcoming and helpful staff. Easy check-in and check-out. Shuttle service was a real bonus. It is not a taxi service but it can drop you off at key locations. I am really picky about cleanliness and this place was very clean. Rooms were fresh, modern and nicely decorated. Overall wonderful hotel.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank natus n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Woody B, Manager at The Maxwell Hotel - A Staypineapple Hotel, responded to this review, 6 May 2014
I'm glad that you enjoyed the friendly staff and the complimentary shuttle. We aim to keep everything very clean and we pride ourselves on this. We appreciate you staying with us!
All my best, Woody Braden
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles
Level 4 Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 29 March 2014

Came to visit Seattle in early march for a birthday celebration and decide to stay here. It was a great choice on our part. The staff at the maxwell hotel from the front desk to housekeeping and even the shuttle drivers are superb, warm and very welcoming. The room itself is nice, clean and properly maintained with nice amenities. The bathroom also clean and normal for the exception that it has no shower curtain, which I found to be odd but did not get wet outside the shower which worked out nicely. The location was the best of the hotel. It is located right next to the Seattle space needle, EMP museum and the monorail. We were able to go to pike market and that area with no problems. It is also away from all the hustle and bustle of the big streets which is nice because it was quiet at night. I would recommend this place to friends if they ever go up to Seattle area. Thank you Maxwell hotel for wonderful stay.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pilot814
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Woody B, Manager at The Maxwell Hotel - A Staypineapple Hotel, responded to this review, 6 May 2014
Thank you for the terrific review and we are here for you if you decide to return! We appreciate you staying with us and I'll let the team know that they took great care of you.
All my best, Woody Braden
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Pitt Meadows, Canada
Level 3 Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 25 March 2014

A great place to stay after attending any concert at Key West Arena. Very close to the stadium and you can be back in your room before the parkade is empty. The rooms are nice enough, the window in our room was pointless as it clearly hadn't been installed properly. Incredibly drafty and could here a lot of street noise. Thankfully the street was quiet after the concert had cleared out. Would not have been happy if we hadn't been attending.

Breakfast from the little spot in the lobby was really good. Only had one staff member working when we went so we are glad we beat the rush. Dont think I would have liked it as much if it took 30 mins to get a breakfast bagel and coffee.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank liveandtimes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wbraden, Manager at The Maxwell Hotel - A Staypineapple Hotel, responded to this review, 28 March 2014
Thank you for the wonderful review and we thank you for staying with us! We love how close we are to the Key as well. It makes it really easy for concerts and events. We truly appreciate your review and hope to see you again soon.
All my best, Woody Braden - Hotel Manaager
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Wilsonville, OR
Level 4 Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 25 March 2014 via mobile

Stayed at The Maxwell over the Spring Break Holiday. Quick, easy check in. The underground parking garage was full but they let us park on their ramp on site. Garage parking was easy the next couple of nights. Room was spacious and loved the comfy queen size beds. Very clean and modern. For the most part it was quiet. Heard footsteps above us occasionally and hallway noise. Was worried about elevator noise since our room was adjacent but heard nothing. Our girls loved the small indoor pool. Swam every night. A great location, walking distance to Seattle Center. In fact if you want to save on parking walk to monorail in the center and take it to downtown. Pike Place is about 4 blocks down from monorail drop off. And then the waterfront piers are a couple of blocks down from Pike Place. Daily cupcakes were a yummy treat after site-seeing. Would definitely stay there again.

Stayed March 2014, travelled with family
Helpful?
2 Thank aelyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wbraden, Manager at The Maxwell Hotel - A Staypineapple Hotel, responded to this review, 28 March 2014
Thank you for the wonderful review! We truly appreciate you taking the time to review us and we are thrilled that you enjoyed your stay. We certainly enjoy having families stay with us and the pool makes it that much more fun. Thank you for staying with us.
All my best, Woody Braden
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Seattle, WA
Level 6 Contributor
107 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 23 March 2014

5 star review because itself found our stay at the Maxwell to be a great value.

Rooms-Rooms were a good size and had allot of really nice considerate touches, like a really comfortable bed to start...a full length changing mirror next to the closet with a light placed right above it and a shelf next to the mirror to put your watch, wallet, etc...free cable & WIFI...Nice shower with dispensers for all the products...excellent light blocking window shades...floor mats on the side of the bed...partition walls between the door and the bed for privacy...DVD players (bring your own as the ones at the hotel are limited and blah)...nothing too fancy but comfortable and considerate.

Service-freindly, helpful and reasonably prompt. Room service is "the Rock"...pizza, salads, wings, beer, cocktails, etc. until 12pm....Mini pineapple cupcakes and coffee in the lounge in the afternoons...Had a few cruiser bikes available...espresso bar in the lobby in the am...shuttle available for tourists sites...just allot of nice touches.

Location-Big plus is its location next to Seattle center, Teatro Zinzanni, McMinnamins....a few blocks from the best Cajun and happy hour in seattle at Tellouse....and the best hangover breakfast at Pesos. Metropolitain Market just up the block...lots of restaurants and even a "Dicks" within walking distance. Good central location next to Seattle center (Space Needle, Chihuly Garden & Glass, Etc). Long walk to market or Pioneer square, so take the shuttle. My wife and I walked there but it's a little bit of a hike.

The only drawback was the limited hotel parking...but you can easily have it allot worse. Free hotel parking is limited so get your car in early. There is parking for Seattle center across the street...we ended up paying $12 to park all night one night, which wasn't bad. Taxi would have been more$. While you may luck out and find free parking near the hotel...Don't count on it, as this is frequently a busy location.

If I were a tourist coming to Seattle, this is a place I would probably stay. Just a really good deal, good location, and no hidden charges.

Room Tip: Fifth floor has views of the needle...but there are power lines too. Fourth floor may be better.
See more room tips
  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Robert V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wbraden, Manager at The Maxwell Hotel - A Staypineapple Hotel, responded to this review, 28 March 2014
What a great review! We truly appreciate the detail and I'm sure that your fellow travelers do as well. We are here to take great care of you. Thank you.
All my best, Woody Braden
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Maxwell Hotel - A Staypineapple Hotel

Property: The Maxwell Hotel - A Staypineapple Hotel
Address: 300 Roy Street, Seattle, WA 98109-4114
Phone Number:
Region: United States > Washington > Seattle > Magnolia / Queen Anne
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 101 Hotels in Seattle
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — The Maxwell Hotel - A Staypineapple Hotel 3.5*
Number of rooms: 139
Official Description (provided by the hotel):
The spirit of Seattle comes alive at The Maxwell Hotel. Every member of our experienced staff delivers genuine service from the heart. Our colorful and original interiors provide a warm and inviting ambience with delightful details such as our large mosaic pineapple, commissioned mural paintings and children's art tiles accenting the indoor swimming pool. Fun, creative, and unexpected touches like these make this downtown Seattle hotel an original Seattle icon. A short pace from the Space Needle and other attractions, your perfect Seattle home awaits. Staypineapple at The Maxwell Hotel. ... more   less 
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