Would recommend for visitors to Seattle. Service is good and with a smile. Rooms clean, Parking free. WIFI free. Attached restaurant is great for a family dinner. Its location is good, right next to the Seattle Centre / Space Needle etc. Plenty of pubs and bars in the locale. I would give 4.5 but there were a couple of niggles (1) Rooms can take until 5pm to be serviced if your on a multi day stay. Wasn't told this until I enquired at reception and was promptly told if I wanted my room prioritised I should have spoken with reception! How could I if I didn't know? (2) Free shuttle bus is a great idea but I tried twice to book my family on it the night before travelling and couldn't get on it to mid-morning when half the day was gone. (3) Pretty limited breakfast service. That's no big deal , but, its not obvious from the website or literature. Some may assume that the adjoining restaurant will be open for breakfast? (4) Asked for our sofa bed to be made up for my daughter on the first night, housekeeping turned up and handed me the bedding. DIY!!
I don't want to focus on the negatives, just offering some thoughts to get that final half star.
Its a great hotel..
- Official Description (provided by the hotel):
- The spirit of Seattle comes alive at The Maxwell Hotel. Every member of our experienced staff delivers genuine service from the heart. Our colorful and original interiors provide a warm and inviting ambience with delightful details such as our large mosaic pineapple, commissioned mural paintings and children's art tiles accenting the indoor swimming pool. Fun, creative, and unexpected touches like these make this downtown Seattle hotel an original Seattle icon. A short pace from the Space Needle and other attractions, your perfect Seattle home awaits. Staypineapple at The Maxwell Hotel. ... more less
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